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Optimizing Enterprise Mobility Leaden Associates, Inc. Steve Leaden Tel. 845-496-6677 email@example.com Michael Finneran Tel. (516) firstname.lastname@example.org
Mobility Costs Analysts estimate that 25% or more of the networking budget is now going to mobility Most large organizations have gone to corporate purchasing of mobile devices and services Only when the mobile house is in order can an organization begin to move forward on initiatives to use mobility strategically 2 Leaden Associates, Inc.
You’re in trouble if… Cellular expenses are reimbursed on expense vouchers You’re spending more than $.05 per minute (domestic) You’re regularly paying overage charges Your using less than 80% of your plan minutes You don’t have policies forbidding use while driving or defining security practices for storing company data on smartphones You’re letting employees choose high end phones without question The person in charge of your cell phones doesn’t know who takes care of your Wi-Fi network 3 Leaden Associates, Inc.
No discounts, significant expense processing overhead
No visibility of usage
May make sense for very low volume users
Individual Liable (IRU): Flat Stipend
No discounts, lower expense processing overhead, user push-back
No visibility of usage
Corporate Liable/User Paid (CR/UP)
Corporate negotiated rates
User pays bill (fixed stipend); corporate follow-up for non-paid
4 Leaden Associates, Inc.
Voice Pricing Plans Pooled plan (“Bucket of Minutes”)
Compute average use, then add 10%
Typically makes sense only for very heavy (i.e. >1500 mins/month) users
Low or no monthly recurring charge
Typically have minimum monthly usage
Fairly high per minute charges ($.06 to $.12/minute)
5 Leaden Associates, Inc.
Data Pricing Plans Three primary schemes:
Per Megabyte pricing
Monthly Mbytes plus overages
Unlimited data plans
Beware of international roaming on data plans! Other data options:
Tethering versus air cards
Wi-Fi to reduce cellular data charges
6 Leaden Associates, Inc.
Good Shopping Practices Know your usage (voice and data) in granular fashion (by department, position, or other defining metric) Understand emerging requirements/network capabilities and how they play into your business plans Justify expanding device options and services- don’t just say “yes”! Think about your management costs as well as the cost/minute or megabyte Look at methods to constrain early termination fees 7 Leaden Associates, Inc.
Audit for charges inconsistent w/contract discounts, equipment, activation fees, etc. 1 2 Plan minutes vs. peak usage Data usage 3 Zero usage Text messaging plans International voice and data 4 6 5 Key Wireless Savings Areas Leaden Associates, Inc.
Shared Plans vs. Standalone Plans If have users on shared plan, make sure all users are on shared plans Increase minutes for shared/pooled plans due to overages or if usage is more than 80% to 90% Reduce minutes for shared plan/pooled when percent usage is less than 80% to 90% (percentage depends on company and industry) Upgrade older plans to newer less costly plans Leaden Associates, Inc.
Mobile/Cellular Mistakes Users that do not use average of 80%+ usage on plans Some think that everyone should be on same plan No international considered Including wireless PC access cost/minute if at International office Air card data costs are growing exponentially International roaming charges Text messaging – not considered in pricing plan No benchmarking – compare with others for baseline purposes Leaden Associates, Inc.
Other Practices, Techniques Create and encourage competitive vendor environments Leverage a comprehensive RFP if included in the scope of work Add new contracts as co-terminous to current contracts Consolidate contracts Match bandwidth to short and longer term business needs An audit is NOT ONLY about saving money You could save 100% and remove the network It’s about a better network as well Leaden Associates, Inc.
Wireless Gotchas Excessive text messaging 1 Inappropriate charges for ring tones and ring back tones and games (non-business use) 2 Unnecessary international roaming charges for calls made by the employee in a foreign corporate office 3 Leaden Associates, Inc.
Wireless Savings ExampleOne Quarter Leaden Associates, Inc.