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Embracing customer service 4.0

by Esteban Kolsky on Aug 04, 2010

  • 3,300 views

Slide deck from my presentation a Evolution 2010 on customer service

Slide deck from my presentation a Evolution 2010 on customer service

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customer experience management social crm crm business social business experiences customer service mashups evolution 2010 scrm customer service social crm cem sb

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5 Embeds 44

http://www.estebankolsky.com 36
http://www.customerthink.com 3
http://estebankolsky.com 3
http://www.slideshare.net 1
http://mikeboysen.com 1

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Embracing customer service 4.0 — Presentation Transcript