ICT Governance

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The core concept of ICT governance using COBIT as the main framework

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ICT Governance

  1. 1. ICT GOVERNANCEPentingnya Kebijakan dalam PengelolaanTeknologi Informasi dan Komunikasi diOrganisasiRichardus Eko Indrajitindrajit@post.harvard.edu
  2. 2. Harapan Pemangku KepentinganMencapai Efektivitas Mempercepat Proses Meningkatkan Efisiensi Memperbaiki Kualitas Menerapkan Transparansi Mengurangi Biaya Memberdayakan Manusia Memaksimalkan Pelayanan Mengoptimalkan Sumber Daya Memenuhi Standar Aturan Mengintegrasikan Organisasi Memuaskan Pelanggan Menciptakan Inovasi Mempermudah Aktivitas … dan lain sebagainya.
  3. 3. Kenyataan di Lapangan Biaya Tinggi Ketergantungan PihaPerkembangan Cepat Kompetensi SDM Rendah Proyek Terlambat Arsitektur Kompleks Sistem Kadaluwarsa Kapabilitas TerbaTidak Auditable Implementasi Tambal Sulam Perubahan Kebutuha Tidak Sesuai Kebutuhan
  4. 4. Kecenderungan Peristiwa KenyataanBIAYA + RESIKO > Harapan akan MANFAAT …baik yang bersifat TANGIBLE maupun INTANGIBLE !
  5. 5. Tantangan Manajemen BIAYAMANFAAT
  6. 6. Jawaban: ICT Governance ! Communities + Consensus + Coordination
  7. 7. Domain 3CPerencanaan Pengadaan Penerapan Pengawasan terhadap sumber daya TIK, yaitu:INFORMASI APLIKASI INFRASTRUKTUR MANUSIA (H/W+S/W+B/W)
  8. 8. Perangkat Tata Kelola
  9. 9. Contoh PenerapanPrinciple : shared resources, shared servicesPolicy : join RFP or TOR developmentProcess : bottom up plan, top down executionProcedure : centralised procurementPerformance : cost/transaction
  10. 10. Ragam Proses Perencanaan PO1 Define a Strategic IT Plan  PO6 Communicate Management Aims and PO2 Definethe Information Direction Architecture  PO7 Manage IT Human PO3 Determine Technological Resources Direction  PO8 Manage Quality PO4 Definethe IT Processes, Organisation and  PO9 Assess and Manage IT Relationships Risks PO5 Manage the IT  PO10 Manage Projects Investment
  11. 11. Ragam Proses Pengadaan AI1 Identify Automated Solutions AI2 Acquire and Maintain Application Software AI3 Acquire and Maintain Technology Infrastructure AI4 Enable Operation and Use AI5 Procure IT Resources AI6 Manage Changes AI7 Install and Accredit Solutions and Changes
  12. 12. Ragam Proses Penerapan DS1 Define and Manage Service  DS8 Manage Service Desk and Levels Incidents DS2 Manage Third-party Services  DS9 Manage the Configuration DS3 Manage Performance and  DS10 Manage Problems Capacity  DS11 Manage Data DS4 Ensure Continuous Service  DS12 Manage the Physical DS5 Ensure Systems Security Environment DS6 Identify and Allocate Costs  DS13 Manage Operations DS7 Educate and Train Users
  13. 13. Ragam Proses Pengawasan ME1 Monitor and Evaluate IT Performance ME2 Monitor and Evaluate Internal Control ME3 Ensure Regulatory Compliance ME4 Provide IT Governance
  14. 14. Komponen Lengkap Eksekusi Misi Organisasi
  15. 15. Terima KasihRichardus Eko Indrajitindrajit@post.harvard.edu Q&A

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