A DETAILED STUDY ON MIS OF ICICI BANK
By: AJAY EKKA
SONAL. E. TIRKEY
A management information system (MIS) is a subset of the overall internal controls of
a business covering the application of people, documents, technologies, and
procedures by management accountants to solve business problems such as costing a
product, service or a business-wide strategy.
The ICICI Bank Corporate System provides detailed information (MIS) which can help
Provide Info. About Daily Cash Flows.
It gives the management and its employees a complete expense tracking
mechanism. Reduces working capital requirement.
Report package provides both summaries and itemizations of charges and
Streamline expense control
Analyze spending patterns
Forecast future spending
2. DATA BASE
3. DATA COMMUNICATION
4. APPLICATION PROGRAMMING
INTERFACE WITH COMPUTER SCIENCE
ICICI Bank( Industrial Credit and Investment
Corporation of India) is India's
second-largest bank with total assets of Rs. 536795 cr. ( $ 3408 billion.) (at
March 31, 2013 and profit after tax Rs. 8325 cr. (US$ 1.5 billion) for the year
ended March 31, 2013.
The Bank has a network of 3,100 branches and 10,481 ATMs in India, and
has a presence in 19 countries, including India.
ICICI Bank offers a wide range of banking products and financial services to
corporate and retail customers through a variety of delivery channels and
through its specialized subsidiaries in the areas of investment banking, life
and non-life insurance, venture capital and asset management.
ICICI Bank's equity shares are listed
the National Stock Exchange of India
in India on Bombay Stock Exchange and
ICICI was formed in 1955 at the initiative of the World Bank, the
Government of India and representatives of Indian industry.
ICICI Bank was originally promoted in 1994 by ICICI Limited.
ICICI's shareholding in ICICI Bank was reduced to 46% through a
public offering of shares in India in fiscal 1998.
Board of Directors
Chanda D. Kochhar, M.D and C.E.O
N.S Kannan,Executive Director and C.F.O
Objective of ICICI Bank
To create a development financial institution for
providing medium-term and long-term project
financing to Indian businesses.
Services Provided by ICICI Bank
In the 1990s, ICICI transformed its business from a development
financial institution offering only project finance to a diversified
financial services group offering a wide variety of products and
Credit and Debit Cards
Life Plus Senior Citizen Services
Young Stars Savings Account
Special Savings Account
Commercial vehicle Loans
Farm Equipment Loans
Business Installment Loans
PREPAID MOBILE RECHARGE
ONLINE TAX PAYMENT.
Retail Banking Group
Wholesale Banking Group
International Banking Group
Global Markets Group
Human Resources Management Group
Global Operations and Middle Office
• Customer Services Group
• Information Technology Group
• Global Infrastructure & Administration
INVESTMENTS IN SOFTWARE AND
MOVEMENT IN SOFTWARE AQUIRED 31-Mar-12 31- Mar-13
At cost at March 31 of preceding year
Additions during the year
Deductions during the year
Depreciation/amortization to date
Finacle core banking solution is a comprehensive, integrated yet
modular business solution that effectively addresses the
strategic and day-to-day challenges faced by banks. It is highly
parameterizable providing that much-needed flexibility to
innovate and adapt to a dynamic environment.
e - Banking
Benefits Of Finacle I Core:
By Nucleus Software.
Loan Origination System
Finnone™ LOS automates and manages the complete application
processing flow of any retail finance instrument, be it auto loans,
personal loans, home loans etc.
To summarize, the LOS is an effective tool to enable retail finance
organizations to bring the best out of their loan approval processing
mechanism and compliment effectively their existing lending systems
by serving as an open standard, scalable, high-volume transaction
Staffware Process Suite
Business Process Management Software.
Streamline and manage all document exchange flows.
Eg. Including account opening at its retail banking business
and trade finance at its corporate banking division.
Integrated With Finacle Core.
Enterprise-wide workflow support for other areas within the
bank like for ICICI prudential
ICICIdirect.com is a part of ICICI Securities and
offers retail trading and investment services.
Developed By: Pyxis Systems
Software solution for financial derivatives risk management
Wincor Nixdorf's ProView
Remotely monitors the ICICI Bank ATM network spread across vast
geography of the country.
Real-time access to status updates on the operating state of each device
down to the component level.
Enhance capabilities to perform remote diagnostics and carry out repairs via
electronic access from a central location
Result in better uptimes and minimize site visits by technicians.
Card Tech. Limited
CTL's PRIME 3.0 card and merchant management system
Secure & High Volume Transaction Processing
FRAUDGUARD to detect suspicious transactions
Integrated Cards with Web and other Enterprise
Heterogeneous data protection
Fast, granular recovery of data from applications
Highly scalable, Effective disaster recovery,
Comprehensive data security
Softwares used in AIS
•Gnu Cash· Home Bank· Turbo CASH
•Microsoft Office Accounting Express
•Banana accounting· Flex Account
•Microsoft Dynamics AX
•Microsoft Dynamics NAV
Databases Used in ICICI Bank:
•Oracle 10g and 11g,
• Microsoft SQL Server
• Sybase Adaptive Server Enterprise
Servers Used In ICICI Bank:Sun Fire 15K, E6900, E2900, E6500, V1280, V880 etc.
IBM p570, p550, and p520 servers running IBM AIX
Dell Power Edge, IBM series, Pro Reliant
Storage Platform:IBM TotalStorage DS4800 disk array
HP StorageWorks XP12000 disk array
Hitachi Thunder V9580 Storage System
HP StorageWorks Virtual Array 7410
•ICICI Messenger: This software was developed internally in 2006
to provide secure instant messaging for internal users
•FTP server: An open source FTP server application has been
customized to meet the requirements of the bank
•Network printers: Unnecessary protocols are disabled
•Data security: Encryption software has been loaded on desktops,
servers and laptops
Customer Relationship Management
Term applied to processes implemented by a company to
handle its contact with its customers.
CRM is a software based approach to handling
store information of current and prospective customers.
CRM as business strategy
Three key phases
Three contextual factors
Benefits Of Using Information System
Centralized Processing Units
Electronic Straight through Processing
Innovative Technology Application
Derived Economies Of Scale
Reduced Transaction Cost
Improve Cost Efficiency, Cross Sell
Provide New Or Superior Products
for improved job monitoring
Development of data integration expertise for internal
A foundation for real-time warehousing and crossenterprise data integration
SPECIAL THANKS TO
QAMAR MAKRANEY - Manager IT ( UP EAST )
DEEPAK MISHRA – PROCESS MANAGER ( BIHAR & JHARKHAND)
Ms. SAMANTHA DSOUZA . Zonal Manager ( IMOBILE SERVICE )
Ms. Rekha Arya - Manager (Services) ( FINACLE ICORE)
VISHAL MEHROTRA ( MANAGER ) HRIS SYSTEMS
VISHAL KARTIK ( ASST. MANAGER) (Collection legal Systems)
Ms. SARA SAMANTHA BROWNE ( ZM ) ( CENTRAL INFORMATION SYSTEMS)