Maximizing your enterprise mobility and mobile testing strategy

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Maximizing your enterprise mobility and mobile testing strategy

  1. 1. Maximize your Enterprise Mobility & Mobile Testing Strategy
  2. 2. Yoram Mizrachi Siva Ganesan Chief Technology Officer Perfecto Mobile Vice President and Global Head, Assurance Services Unit, TCS 2 TCS Confidential. Provided under NDA. Copyright © 2013 TCS. All rights reserved.
  3. 3. Webinar Agenda 1 • Intro 2 • Mobile Market Stats • Extending software quality to mobile? 3 4 • Maximizing mobile quality strategy • Real customer mobile case study • Perfecto and HP UFT Mobile Demo
  4. 4. How do Top Enterprises go Mobile? Enabling Enterprise Mobility Extending Software Quality to Mobile Perfectomobile Mobile Testing Center of Excellence Group
  5. 5. Market Analysis Various “mobile maturity” phases Mobile Engagement Mobile “KISS” requirement from end users and rich UI abilities are promoting mobile engagement and changes the way users interacts with the business DevOps is stimulated by the hectic mobile market More changes and faster Keep up with the market need – on devices, platforms Perfectomobile Mobile Testing Center of Excellence Group
  6. 6. Engagement Language Tap & Multi tap Double / long tap Click Drag Double Swipe click Right click Pinch & zoom Drag Rotate Type Speak Type Rotate / Tilt Snapshot Authenticate Locate Communicate Text Field set / get Auto-complete / correct Text Field click / get Button/icon set Radio / checkbox / on-off Button/icon click Combo select Radio / List selection Checkbox Combo / List selection Table Popups Table Date / time Menu selection Stepper QR / barcode scan Securely approve Exchange information Speech recognition Tabs Voice identification Popups Date / time selection Call / Answer Groups Message send / receive tooltips Community update Contacts usage Navigate Perfectomobile Mobile Testing Center of Excellence Group
  7. 7. Smartphones outsell basic feature handsets (52% of the market) Source: BBC Perfectomobile Mobile Testing Center of Excellence Group
  8. 8. Enterprise Mobility is Gaining Real Traction Source: Xcubelabs Perfectomobile Mobile Testing Center of Excellence Group
  9. 9. Mobile Maturity Phases “Mobile is working for us, we need more: Abilities, Features, Projects and … resources” “Improve the UX; Mobile ALM as part of IT governance” Transform “we need to have something in mobile…” Engagements & Predictability Grow Processes, coverage and reliability Run What’s right for my workflow NOW Perfectomobile Mobile Testing Center of Excellence Group
  10. 10. Mobile Maturity Phases - Attributes Transform 1. 2. 3. 4. Grow Run 1. 2. 3. 4. Limited scale Local resources Limited budget Limited IT involvement Perfectomobile 1. 2. 3. 4. 5. Mobile Engagements UX Monitoring Performance Governance Offshoring Device coverage Test suite coverage Device administration Continuous delivery Mobile Testing Center of Excellence Group
  11. 11. Building Mobile Application Quality Business challenges • Better user experience • Lowering delivery cost • Accelerated delivery models • Market dynamics Solutions Business value • Leverage managed device clouds • Use real devices under real conditions • Enable unattended continuous testing • Extend ALM investment • Raise quality • Faster delivery • Support current processes • Optimize performance • Shrink MTTR Aligning strategy, organization, processes & tools Perfectomobile Mobile Testing Center of Excellence Group
  12. 12. The Solution Application (Develop and test) Operation (Monitor, ongoing support) A scalable enterprise grade mobile cloud Organization (Govern, scale and extend) Perfectomobile Mobile Testing Center of Excellence Group
  13. 13. Solution - The MobileCloud™ Platform
  14. 14. Spend on Consumer Mobility per Company Source: The New Digital Mobile Consumer: How Large Companies Are Responding, TCS Global Trend Study, Sept. 2012 14 TCS Confidential. Provided under NDA. Copyright © 2013 TCS. All rights reserved.
  15. 15. Spend on Technologies and Services to Respond to the Digital Mobile Consumer $30.8M $28.6M Energy Telecommunications $27.2M Airlines $22.3M Automotive Manufacturing $20.6M Banking, Finance Source: The New Digital Mobile Consumer: How Large Companies Are Responding, TCS Global Trend Study, Sept. 2012 15 TCS Confidential. Provided under NDA. Copyright © 2013 TCS. All rights reserved.
  16. 16. Key Customer Asks… …and how TCS addresses them PERFORMANCE 1 Most users expect apps to start in less than 3 seconds Comprehensive performance engineering to reduce performance bottlenecks 16 TCS Confidential. Provided under NDA. Copyright © 2013 TCS. All rights reserved.
  17. 17. Key Customer Asks… …and how TCS addresses them VISIBILITY 2 App Rating Matters End-to-end usability testing in a state-of-the-art facility equipped with necessary tools to enhance user experience 17 TCS Confidential. Provided under NDA. Copyright © 2013 TCS. All rights reserved.
  18. 18. Key Customer Asks… 3 …and how TCS addresses them ROBUSTNESS & RELIABILITY Users want the application to be contextual, robust, reliable, simple and intuitive Increased test coverage with right automation tools and our proven framework to ensure high quality mobile application 18 TCS Confidential. Provided under NDA. Copyright © 2013 TCS. All rights reserved.
  19. 19. Mobile Test Strategy: Engineered for Success Device Spectrum 3rd Party Services Integration Tools Strategy Network Variation Capacity Planning Application Platform Agile Process Testing Services Right Skilled Resource 19 TCS Confidential. Provided under NDA. Copyright © 2013 TCS. All rights reserved.
  20. 20. Success Story: Large multinational Banking and Financial Services company
  21. 21. Maximizing Enterprise Mobility with a Mobile Testing CoE C O N T E X T • The customer is a US based multinational banking & financial services company • Mobile channel was adopted across the enterprise for introducing self-service for its end users Business Requirements IT Challenges • Reliable and robust mobile application • Shared infrastructure for multiple units • Simultaneous mobile application releases • Selection of target devices • Faster time to market • Remote accessibility across multiple geographies • Multiple mobile OS support (iOS, Android, Windows, Blackberry) • User Data Security • Test automation and performance monitoring • Low cost • Agile testing 21 TCS Confidential. Provided under NDA. Copyright © 2013 TCS. All rights reserved.
  22. 22. Maximizing Enterprise Mobility with a Mobile Testing CoE • Private Cloud at TCS location leveraging Lab Managers & Support Engineers Perfecto Mobile technology in a Build-Operate-Transfer mode Domain Knowledge • Lab Management Office for smooth Management Office operation, and seamless L1, L2, L3 support • Roles and responsibilities, SLAs and implementation of governance, communication, escalation models. Skilled Associates • Dedicated Service Line for Functional Testing, Regression and Automation Testing, Performance Testing • Service Catalogue for on-demand testing Industry Experience Best Practices Reusable Assets & Frameworks Continuous Improvement • Process Handbooks, User Manuals 7 concurrent projects Early defect detection Enhanced customer experience More test coverage with early automation and improved quality 22 TCS Confidential. Provided under NDA. Copyright © 2013 TCS. All rights reserved.
  23. 23. The TCS Way to Maximizing Enterprise Mobility
  24. 24. The 360° of Successful Mobility Assurance Industry Knowledge Standardized Approach Extensive Domain Experience Proven Frameworks Reusable Assets Quality Assurance Mobility Assurance Alliance Partners Process Enablers Technology Integration Co-innovation Definitive Results Immediate Deployment Expedited Implementation Increased Efficiency 24 TCS Confidential. Provided under NDA. Copyright © 2013 TCS. All rights reserved.
  25. 25. Questions Thank You Contact: • global.assurance@tcs.com • info@perfectomobile.com Visit us at: http://www.tcs.com/offerings/assurance_services http://www.perfectomobile.com IT Services Business Solutions Consulting

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