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C-184 Making Your Business
Antifragile
Ed Kless
@edkless
CPE Credit
• In order to receive CPE credit for this session, you must be present for the entire
session.
– Session Code: ...
Antifragility is beyond resilience or robustness. The
resilient resists shocks and stays the same; the
antifragile gets be...
Fragile Robust Anti-fragile
Damaged by
disorder
Resilient to
disorder
Benefits
from
disorder
We are largely better at
doing than we are at
thinking, thanks to
antifragility. I’d rather be
dumb and antifragile than
e...
It is of great help that Mother Nature is the best expert
at rare events, and the best manager of Black Swans; in
its bill...
In business and economic decision making, reliance on
data causes severe side effects—data is now plentiful
thanks to conn...
Organizations/ideas/art which have
been around a long time, will be
around for a long time to come.
What you came for (I.e., HT make you business anti-
fragile)
• Don’t try to control your reputation, but rather expose you...
Your Feedback Is Important to Us!
• Completing a session survey is fast and easy:
Complete the survey on your mobile phone...
Contact Information
• Presenter Contact Information:
– Ed Kless
– ed.kless@sage.com
– Twitter hashtag @edkless
• Follow us...
Making Your Business Antifragile
Making Your Business Antifragile
Making Your Business Antifragile
Making Your Business Antifragile
Making Your Business Antifragile
Making Your Business Antifragile
Making Your Business Antifragile
Making Your Business Antifragile
Making Your Business Antifragile
Making Your Business Antifragile
Making Your Business Antifragile
Making Your Business Antifragile
Making Your Business Antifragile
Making Your Business Antifragile
Making Your Business Antifragile
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Making Your Business Antifragile

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This session is dedicated to the possibility that we can apply the work of Nicholas Taleb, author of Antifragile, to business. Thinking this through is hard work because it requires the ability to take a difficult and abstract concept (antifragility) and apply to the hard ideas of business. If you enjoy abstract (in other words, way out of the box) thinking, please join in this panel conversation led by Ed Kless, Sage senior director of partner development and strategy.

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  • Antifragility has a singular property of allowing us to deal with the unknown, to do things without understanding them—and do them well. Let me be more aggressive: we are largely better at doing than we are at thinking, thanks to antifragility. I’d rather be dumb and antifragile than extremely smart and fragile, any time.
  • It is of great help that Mother Nature—thanks to its antifragility—is the best expert at rare events, and the best manager of Black Swans; in its billions of years it succeeded in getting here without much command-and-control instruction from an Ivy League–educated director nominated by a search committee.
  • Iatrogenics.If you want to kill someone get them a personal doctor, any doctor will do.
  • Transcript of "Making Your Business Antifragile"

    1. 1. C-184 Making Your Business Antifragile Ed Kless @edkless
    2. 2. CPE Credit • In order to receive CPE credit for this session, you must be present for the entire session. – Session Code: C-184 – Recommended CPE Credit = 1.5 – Delivery Method = Group Live – Field of Study = Specialized Knowledge and Applications • Visit the Sage Summit Connect kiosks to enter CPE credit during the conference. #SageSummit
    3. 3. Antifragility is beyond resilience or robustness. The resilient resists shocks and stays the same; the antifragile gets better. The antifragile loves randomness and uncertainty, which also means—crucially—a love of errors, a certain class of errors. -Nassim Taleb
    4. 4. Fragile Robust Anti-fragile Damaged by disorder Resilient to disorder Benefits from disorder
    5. 5. We are largely better at doing than we are at thinking, thanks to antifragility. I’d rather be dumb and antifragile than extremely smart and fragile, any time. -Nassim Taleb
    6. 6. It is of great help that Mother Nature is the best expert at rare events, and the best manager of Black Swans; in its billions of years it succeeded in getting here without much command-and-control instruction from an Ivy League–educated director nominated by a search committee. -Nassim Taleb
    7. 7. In business and economic decision making, reliance on data causes severe side effects—data is now plentiful thanks to connectivity… A very rarely discussed property of data: it is toxic in large quantities—even in moderate quantities. -Nassim Taleb
    8. 8. Organizations/ideas/art which have been around a long time, will be around for a long time to come.
    9. 9. What you came for (I.e., HT make you business anti- fragile) • Don’t try to control your reputation, but rather expose your organization by telling others WHY you do what you do • When setting strategy in your business, plan, but include the ability to adapt your plan. • (Or don’t really plan, I can’t decide.) • Encourage learning failures through lots of experimentation. Recognize that these idea will more often fail, but the more failure, the more success. • Understand freedom and accountability are the same thing.
    10. 10. Your Feedback Is Important to Us! • Completing a session survey is fast and easy: Complete the survey on your mobile phone, laptop, or tablet through the Sage Summit mobile app. – IOS, Blackberry, or Android users may download the app from the at the App Store by searching ―Sage Summit‖ • Remember each completed survey is another entry for one of several daily prize drawings, including an Apple iPad! • Your feedback helps us improve future sessions and presentation techniques. • Session code for this session: C-184 #SageSummit
    11. 11. Contact Information • Presenter Contact Information: – Ed Kless – ed.kless@sage.com – Twitter hashtag @edkless • Follow us @Sage_Summit – Use the official Sage Summit hashtag: #SageSummit • Don’t forget to use the Sage Summit mobile or web app for all your conference needs. Thank you for your participation. #SageSummit
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