Knowledge work workings
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Knowledge work workings

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Knowledge work workings Knowledge work workings Presentation Transcript

  • Knowledge work workigs
  • • “People are doing their best, that's our downfall! Doing their best without knowledge, putting in hard work without knowledge! There's no substitute for knowledge.” Dr. W. Edwards Deming
  • Contents of the human mind • It is raining • The temperature dropped 15 degrees and then it started raining • If the humidity is very high and the temperature drops substantially the atmospheres is often unlikely to be able to hold the moisture so it rains.
  • Wisdom is systemic • Knowledge enables effective action
  • • Data is the representation of facts as text, numbers, graphic, images, sound or video • Data is the raw material used to create information • Facts are captured, stored, and expressed as data • Information is data in context • Without context, data is meaningless – we create meaningful information by interpreting the context around data • Knowledge is information in perspective, integrated into a viewpoint based on the recognition and interpretation of patters, such as trends, formed with other information and experience • Knowledge is about understanding significance of information • Knowledge enables effective action
  • Sharing knowledge • Intangible products take a growing share of the global trade • The only sustainable competitive advantage is continuous innovation – application of new knowledge • Increasing turn over of staff • We don’t know what we know • Knowledge base erode
  • Knowledge is power vs. Sharing knowledge is power • • • • Knowledge is perishable Someone else will apply the same knowledge You gain more than you lose Work alone and you’ll probably fail
  • Novice to Expert