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Games for learning about conflict EGrove SDEC13
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Games for learning about conflict EGrove SDEC13


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Presented at SDEC13 Winnipeg in Oct 2013

Presented at SDEC13 Winnipeg in Oct 2013

Published in: Technology, Business

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  • The games played during this session are not described on the slides in the presentation itself where they are used (Introduction, Perception, Escalation, Contagion, Constellation, Position, Contradiction) as my notes weren't ready for primetime) but the sources are listed on the reference slide at the end
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  • 1. Ellen Grove: Games for Learning about Conflict Thank  you  to  our  Sponsors
  • 2. Games for Learning About Conflict   Ellen  Grove   @eegrove  
  • 3. @eegrove  
  • 4. Where all think alike, no one thinks very much. Walter Lippman, The Stakes of Democracy 1915 @eegrove  
  • 5. @eegrove  
  • 6. @eegrove  
  • 7. Navigating Foundering @eegrove  
  • 8. Relationships Values Externals/ Moods Furlongs’s Circle of Conflict Data Structure Interests @eegrove  
  • 9. @eegrove  
  • 10. Thomas-Kilmann Conflict Modes Competing Collaborating Assertiveness Compromising Avoiding Cooperativeness Accommodating @eegrove  
  • 11. Social  Virus   @eegrove  
  • 12.  Adkins:    h>p://­‐managing-­‐conflict   @eegrove  
  • 13. What might you do?: Peacekeeping/ Protection Shuttle diplomacy to de-escalate Accommodate Negotiate Get factual Support and safety Consensus  Adkins:    h>p://­‐managing-­‐conflict   @eegrove  
  • 14. "Separate the people from the problem.” "Focus on interests, not positions.” "Invent options for mutual gain.” "Insist on using objective criteria.” "Know your BATNA (Best Alternative To Negotiated Agreement)” William Ury, Getting to YES, 1981 @eegrove  
  • 15. @eegrove  
  • 16. Everyone is right…but only partially Lyssa Adkins and Michael Spayd @eegrove  
  • 17. @eegrove  
  • 18. North-Going Zax Position 1: I MUST HAVE THE LEMON! @eegrove  
  • 19. South-Going Zax Position 1: I MUST HAVE THE LEMON! @eegrove  
  • 20. @eegrove
  • 21. North-Going Zax Position: I MUST HAVE THE LEMON! Interest: I need the rind of the lemon to make pound-cake @eegrove  
  • 22. South-Going Zax Position: I MUST HAVE THE LEMON! Interest: I need the pulp of the lemon to make lemonade @eegrove  
  • 23. @eegrove
  • 24. @eegrove  
  • 25. North-Going Zax Two heads are better than one @eegrove  
  • 26. South-Going Zax If you want something done right, do it yourself @eegrove  
  • 27. @eegrove
  • 28. Recap ²  Perception: What’s your perception of conflict? What kind of conflict are you engaged in? ²  Escalation: What escalates conflict? What is your reaction to conflict? ²  Contagion: How does your behaviour affect other people? ²  Constellation: Who is affected? Who needs to be involved in the solution? ²  Position: How to differentiate between position and interests? ²  Contradiction: How can we appreciate multiple truths and recognize our biases? @eegrove  
  • 29. Great relationships rely on passionate disagreement Patrick Lencioni @eegrove  
  • 30. Thank you! @eegrove @eegrove  
  • 31. How do you need to be with each other? What can you count on from each other when the going gets tough? @eegrove
  • 32. Resources   •  PublicaAons   –  –  –  –  •  Games   –  –  –  –  –  –  •  Furlong  (2005)  The  Conflict  ResoluAon  Handbook   Thomas  &  Kilmann  Conflict  Modes:  h>p://­‐thomas-­‐kilmann-­‐conflict-­‐mode-­‐instrument-­‐tki   Adkins,  NavigaAng  the  5  Levels  of  Conflict  the  Agile  Way:  h>p://­‐managing-­‐conflict   Fisher  and  Ury  (1981),Geng  to  YES   PercepAon  (What  Color  is  Conflict?):  h>p://­‐management/acAvity/2922.html   EscalaAon  (Role  Plays):  h>p://­‐from-­‐connected-­‐and-­‐respected/   Contagion  (Social  Virus):  h>p://   ConstellaAon  (Problem  ConstellaAon):h>p://­‐constellaAon/   PosiAon  (I  MUST  have  the  lemon!):  h>p://­‐09.PDF   ContradicAon  (Au  contraire):    h>p://   Photo  credits   –  –  –  –  –  –  –  –  – @eegrove