Games for learning about conflict EGrove SDEC13


Published on

Presented at SDEC13 Winnipeg in Oct 2013

Published in: Technology, Business
1 Comment
  • The games played during this session are not described on the slides in the presentation itself where they are used (Introduction, Perception, Escalation, Contagion, Constellation, Position, Contradiction) as my notes weren't ready for primetime) but the sources are listed on the reference slide at the end
    Are you sure you want to  Yes  No
    Your message goes here
No Downloads
Total views
On SlideShare
From Embeds
Number of Embeds
Embeds 0
No embeds

No notes for slide

Games for learning about conflict EGrove SDEC13

  1. 1. Ellen Grove: Games for Learning about Conflict Thank  you  to  our  Sponsors
  2. 2. Games for Learning About Conflict   Ellen  Grove   @eegrove  
  3. 3. @eegrove  
  4. 4. Where all think alike, no one thinks very much. Walter Lippman, The Stakes of Democracy 1915 @eegrove  
  5. 5. @eegrove  
  6. 6. @eegrove  
  7. 7. Navigating Foundering @eegrove  
  8. 8. Relationships Values Externals/ Moods Furlongs’s Circle of Conflict Data Structure Interests @eegrove  
  9. 9. @eegrove  
  10. 10. Thomas-Kilmann Conflict Modes Competing Collaborating Assertiveness Compromising Avoiding Cooperativeness Accommodating @eegrove  
  11. 11. Social  Virus   @eegrove  
  12. 12.  Adkins:    h>p://­‐managing-­‐conflict   @eegrove  
  13. 13. What might you do?: Peacekeeping/ Protection Shuttle diplomacy to de-escalate Accommodate Negotiate Get factual Support and safety Consensus  Adkins:    h>p://­‐managing-­‐conflict   @eegrove  
  14. 14. "Separate the people from the problem.” "Focus on interests, not positions.” "Invent options for mutual gain.” "Insist on using objective criteria.” "Know your BATNA (Best Alternative To Negotiated Agreement)” William Ury, Getting to YES, 1981 @eegrove  
  15. 15. @eegrove  
  16. 16. Everyone is right…but only partially Lyssa Adkins and Michael Spayd @eegrove  
  17. 17. @eegrove  
  18. 18. North-Going Zax Position 1: I MUST HAVE THE LEMON! @eegrove  
  19. 19. South-Going Zax Position 1: I MUST HAVE THE LEMON! @eegrove  
  20. 20. @eegrove
  21. 21. North-Going Zax Position: I MUST HAVE THE LEMON! Interest: I need the rind of the lemon to make pound-cake @eegrove  
  22. 22. South-Going Zax Position: I MUST HAVE THE LEMON! Interest: I need the pulp of the lemon to make lemonade @eegrove  
  23. 23. @eegrove
  24. 24. @eegrove  
  25. 25. North-Going Zax Two heads are better than one @eegrove  
  26. 26. South-Going Zax If you want something done right, do it yourself @eegrove  
  27. 27. @eegrove
  28. 28. Recap ²  Perception: What’s your perception of conflict? What kind of conflict are you engaged in? ²  Escalation: What escalates conflict? What is your reaction to conflict? ²  Contagion: How does your behaviour affect other people? ²  Constellation: Who is affected? Who needs to be involved in the solution? ²  Position: How to differentiate between position and interests? ²  Contradiction: How can we appreciate multiple truths and recognize our biases? @eegrove  
  29. 29. Great relationships rely on passionate disagreement Patrick Lencioni @eegrove  
  30. 30. Thank you! @eegrove @eegrove  
  31. 31. How do you need to be with each other? What can you count on from each other when the going gets tough? @eegrove
  32. 32. Resources   •  PublicaAons   –  –  –  –  •  Games   –  –  –  –  –  –  •  Furlong  (2005)  The  Conflict  ResoluAon  Handbook   Thomas  &  Kilmann  Conflict  Modes:  h>p://­‐thomas-­‐kilmann-­‐conflict-­‐mode-­‐instrument-­‐tki   Adkins,  NavigaAng  the  5  Levels  of  Conflict  the  Agile  Way:  h>p://­‐managing-­‐conflict   Fisher  and  Ury  (1981),Geng  to  YES   PercepAon  (What  Color  is  Conflict?):  h>p://­‐management/acAvity/2922.html   EscalaAon  (Role  Plays):  h>p://­‐from-­‐connected-­‐and-­‐respected/   Contagion  (Social  Virus):  h>p://   ConstellaAon  (Problem  ConstellaAon):h>p://­‐constellaAon/   PosiAon  (I  MUST  have  the  lemon!):  h>p://­‐09.PDF   ContradicAon  (Au  contraire):    h>p://   Photo  credits   –  –  –  –  –  –  –  –  – @eegrove