Victoria Online Seminar Series Government on the move: trends in mobile technology and how government can get on board Thu...
Agenda <ul><li>What is ‘mobile’ technology and what are the latest trends? </li></ul><ul><li>Why should government get on ...
Who are we? <ul><li>Chisholm & Harper is a consulting firm that specialises in online strategy </li></ul><ul><li>We don’t ...
3 important developments <ul><li>Smart phone technology has become more prolific </li></ul><ul><li>Mobile data costs less ...
What is ‘mobile’ technology? <ul><li>Voice </li></ul><ul><li>SMS & MMS </li></ul><ul><li>Mobile web </li></ul><ul><li>Mobi...
What is ‘mobile’ technology? SMS & MMS
What is ‘mobile’ technology? Mobile web
What is ‘mobile’ technology? Mobile applications
In short... <ul><li>Australian citizens... </li></ul><ul><li>own  smart phones (or will soon)  </li></ul><ul><li>can  affo...
Why should government get on board? <ul><li>Gov 2.0 taskforce recommendations </li></ul><ul><ul><li>Move towards open gove...
How can government get on board? <ul><li>Deliver location-specific information </li></ul><ul><li>Deliver timely knowledge ...
How can government get on board? <ul><li>MySMS Malaysia </li></ul><ul><li>R-U-Buzzed  &  Stumble Safely </li></ul><ul><li>...
What do people want from government? <ul><li>Outcomes </li></ul><ul><ul><li>improving social and economic outcomes </li></...
How can government get on board? Mobile delivery methods:  voice, SMS, MMS, mobile web, mobile applications What governmen...
All mobile interactions must... <ul><li>meet a  real  public need </li></ul><ul><li>improve the health, welfare and econom...
 
Upcoming SlideShare
Loading in...5
×

Government on the move: trends in mobile technology and how government can get on board: June 3, 2010

9,092

Published on

What is ‘mobile’ technology and what are the latest trends? Why should government get on board? How can government get on board?

1 Comment
0 Likes
Statistics
Notes
  • Very useful and great for planning for this existing but uner utlised medium. Now to work out how best to use it for our purposes
       Reply 
    Are you sure you want to  Yes  No
    Your message goes here
  • Be the first to like this

No Downloads
Views
Total Views
9,092
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
72
Comments
1
Likes
0
Embeds 0
No embeds

No notes for slide

Government on the move: trends in mobile technology and how government can get on board: June 3, 2010

  1. 1. Victoria Online Seminar Series Government on the move: trends in mobile technology and how government can get on board Thursday 3 June, 2010 Laura Chisholm & Eloise Wall
  2. 2. Agenda <ul><li>What is ‘mobile’ technology and what are the latest trends? </li></ul><ul><li>Why should government get on board? </li></ul><ul><li>How can government get on board? </li></ul>
  3. 3. Who are we? <ul><li>Chisholm & Harper is a consulting firm that specialises in online strategy </li></ul><ul><li>We don’t build websites </li></ul><ul><li>We are impartial advisors with no ties to any technology platform or vendor </li></ul><ul><li>We help organisations to use technology to more effectively and meet their users’ needs </li></ul>
  4. 4. 3 important developments <ul><li>Smart phone technology has become more prolific </li></ul><ul><li>Mobile data costs less to access </li></ul><ul><li>People are more comfortable accessing and sharing data via technology </li></ul>
  5. 5. What is ‘mobile’ technology? <ul><li>Voice </li></ul><ul><li>SMS & MMS </li></ul><ul><li>Mobile web </li></ul><ul><li>Mobile applications </li></ul>
  6. 6. What is ‘mobile’ technology? SMS & MMS
  7. 7. What is ‘mobile’ technology? Mobile web
  8. 8. What is ‘mobile’ technology? Mobile applications
  9. 9. In short... <ul><li>Australian citizens... </li></ul><ul><li>own smart phones (or will soon) </li></ul><ul><li>can afford to consume data on them </li></ul><ul><li>are comfortable to share personal data through them </li></ul>
  10. 10. Why should government get on board? <ul><li>Gov 2.0 taskforce recommendations </li></ul><ul><ul><li>Move towards open government </li></ul></ul><ul><li>Elections held every 4 years; but people catch buses, visit doctors, go to school and use government services every day </li></ul><ul><ul><li>Can increase level of interaction between government and citizens, thereby increasing trust </li></ul></ul><ul><li>Mobile is ubiquitous and provides immediate access </li></ul>
  11. 11. How can government get on board? <ul><li>Deliver location-specific information </li></ul><ul><li>Deliver timely knowledge </li></ul><ul><li>Make life easier </li></ul><ul><li>Facilitate engagement & connection </li></ul><ul><li>Provide entertainment </li></ul><ul><li>Deliver financial incentives </li></ul>
  12. 12. How can government get on board? <ul><li>MySMS Malaysia </li></ul><ul><li>R-U-Buzzed & Stumble Safely </li></ul><ul><li>Singapore libraries </li></ul><ul><li>Citilife (US) </li></ul><ul><li>Road conditions and crime alerts (Korea) </li></ul><ul><li>Fire alerts (VIC) </li></ul><ul><li>Mobile voting (Estonia / US) </li></ul><ul><li>NeatStreets </li></ul>
  13. 13. What do people want from government? <ul><li>Outcomes </li></ul><ul><ul><li>improving social and economic outcomes </li></ul></ul><ul><li>Balance </li></ul><ul><ul><li>balancing choice and flexibility with fairness and common good </li></ul></ul><ul><li>Engagement </li></ul><ul><ul><li>engaging, educating and enrolling the public as co-producers of public value </li></ul></ul><ul><li>Accountability </li></ul><ul><ul><li>clarifying accountability and facilitating public recourse </li></ul></ul><ul><li>Source: Accenture Public Service Value Governance Framework, 2010 </li></ul>
  14. 14. How can government get on board? Mobile delivery methods: voice, SMS, MMS, mobile web, mobile applications What government can provide? Location-specific info Timely knowledge Make life easier Connection Entertainment Incentives What the public wants Outcomes Improving social and economic outcomes Balance Balancing choice and flexibility with fairness and the common good Engagement Engaging, educating and enrolling the public as co-producers of public value Accountability Clarifying accountability and facilitating public recourse
  15. 15. All mobile interactions must... <ul><li>meet a real public need </li></ul><ul><li>improve the health, welfare and economic and social wellbeing of citizens </li></ul><ul><li>fundamentally improve the trust equation between the people and their government </li></ul>
  1. A particular slide catching your eye?

    Clipping is a handy way to collect important slides you want to go back to later.

×