VDI Performance Assurance With Monitoring and Testing

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Virtual desktop and VDI initiatives promise a variety of benefits - but the underlying IT architecture adds complexity and risk. Virtual desktop users expect application delivery to be as fast and reliable as their physical desktop experience. A single failure in the service infrastructure can bring virtual desktop performance to a crawl, and significantly impact user productivity and business processes.

Both performance monitoring and performance testing tools address this challenge by helping to create, deliver and maintain the best possible performance for virtual desktop users. However, the approach of the two solutions differ. Where load testing helps to predict and prevent infrastructure performance using simulated user behavior, performance monitoring helps to prevent and, when needed, solve performance problems by diagnosing the behavior of real users and the underlying VDI infrastructure in production environments. A combined approach of using both types of toolsets is the best model for optimal performance assurance.

Join our live webinar with performance management experts Srinivas Ramanathan (CEO, eG Innovations) and Jeroen van de Kamp (CTO, Login VSI) and find out:

- Why performance management of virtual desktop infrastructures is key
- How performance testing and monitoring solutions compare
- How performance monitoring tools complement performance testing tools
- How to combine monitoring and testing for perfect performance assurance
- A real world example of how to leverage best of breed solutions for total performance assurance

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  • Jeroen:It’s good to understand the components of VSI.There are three components in VSI which is usefull to explain. These are the Launchers, the AD ad FileShare.Remember the goal of VSI is to minimize backend connections. AD is just used for authentication of user sessions on Terminal Server and Virtual Desktops.A fileshare is needed for (consolidated) log files and configuration. The Master and Slave launchers are needed to create ICA or RDP sessions to the TS and Desktop workloads.This slide explains a typical setup for VSI workloads. 4 Windows XP VM’s are running on a Hypervisor. Every 60 seconds a user session is setup on a Windows Desktop OS. The VM’s are already running and aren’t created on demand.\User logon is part of the benchmark process
  • Jeroen:It’s good to understand the components of VSI.There are three components in VSI which is usefull to explain. These are the Launchers, the AD ad FileShare.Remember the goal of VSI is to minimize backend connections. AD is just used for authentication of user sessions on Terminal Server and Virtual Desktops.A fileshare is needed for (consolidated) log files and configuration. The Master and Slave launchers are needed to create ICA or RDP sessions to the TS and Desktop workloads.This slide explains a typical setup for VSI workloads. 4 Windows XP VM’s are running on a Hypervisor. Every 60 seconds a user session is setup on a Windows Desktop OS. The VM’s are already running and aren’t created on demand.\User logon is part of the benchmark process
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  • What is missing is correlation of the performance metrics across the domains. Rick to tell Aetna story.
  • VDI Performance Assurance With Monitoring and Testing

    1. 1. Assuring VDI Performance How to Combine Testing and Monitoring Solutions to Deliver High-Performing Virtual Desktops Presenters: Mark Plettenberg | PM | Login VSI Srinivas Ramanathan | CEO | eG Innovations Holger Schulze | VP Marketing | eG Innovations
    2. 2. Moderator Holger Schulze VP Marketing eG Innovations Holger.Schulze@eginnovations.com
    3. 3. Topics for Today • The VDI Dilemma: performance & user experience • Login VSI for performance testing • eG Innovations for performance monitoring and reporting • The value of an integrated solution: Login VSI & eG Innovations
    4. 4. Live Audience Poll “What is Your Biggest VDI Performance Management Challenge?” • User experience issues • Lack of visibility across virtualized environment • Slow & complex problem diagnosis • Predicting the performance impact of change • Performance testing during VDI test & deployment stages
    5. 5. The VDI Dilemma: Performance & User Experience Mark Plettenberg Product Manager Login VSI M.plettenberg@loginvsi.com
    6. 6. VDI - The User Perspective How hard can it be? User Perspective User “I start my device, log on, and expect the same experience I had with my physical desktop environment.”
    7. 7. VDI – The Admin Perspective SAN Active Directory on ESX Switch User Virtual Desktops on VMs Network Provisioning Server Connection Broker Oracle vCenter License Server Profile Server Complexity Virtual machines, connection broker, profile server, provisioning server … a lot of opportunities for things to go wrong & impact the user experience!
    8. 8. VDI Introduces New Dependencies Excessive disk reads by the MS Access Application of one user slows down the performance for other users. Virtual infrastructures introduce new dependencies that must be discovered and used for effective management.
    9. 9. Infrastructure Triage is a Hot Potato! “My application is slow!” End User Looks fine Not our problem Not mine either Talk to the other guys LAN Admin ERP Admin Everything Is OK Desktop admin Sys admin Application Admin Domain admin All lights Are green VMs are lightly loaded The server is working OK Database Admin Server admin No other complaints VMware admin We don’t see anything wrong VDI Service Manager
    10. 10. Desktop Virtualization Performance Pain 50% of all desktop virtualisation projects stall or fail for 2 reasons: 1) Unacceptable End User Performance 2) Cost Overruns “Traditional management tools and desktop assessments fail to deliver VDI performance, user acceptance and scalability.”
    11. 11. Downtime is … Extremely Expensive Downtime can jeopardize virtualization projects, if not managed properly.
    12. 12. The VDI Deployment Cycle Design / ReDesign Manage & Operate Test & Deploy
    13. 13. Address 2 Key Operational VDI Challenges Client How do we validate & predict performance of a complex technology stack while change is constant? How do we monitor user experience Authentication in a complex technology stack Network (WAN/LAN) where change is constant? Only with load testing will you be able to predict the impact of change on any level, hardware & software Only end - to - end monitoring will give trueAD & Policies the user insight in experience Windows Profile Remoting Protocol Desktop Broker Application Virtualization Until recently, load testing VDI was considered complicated, laborintensive and expensive Typically, end- to -end user Application Management experience monitoring was Printing considered fragmented, complex and Anti Virus incomplete OS Login VSI: Hypervisor EG-innovations: VDI Load Testing Made Simple. Server User Experience Monitoring Made simple Storage
    14. 14. Address 2 Key Operational VDI Challenges Client How do we validate & predict performance of a complex technology stack while change is constant? How do we monitor user experience Authentication in a complex technology stack Network (WAN/LAN) where change is constant? Only with load testing will you be able to predict the impact of change on any level, hardware & software Only end - to - end monitoring AD & will give truePolicies insight in the Windows Profile user experience Remoting Protocol Desktop Broker Application Virtualization Until recently, load testing VDI was considered complicated, laborintensive and expensive Typically, end- to -end user Application Management experience monitoring was Printing considered fragmented, complex and Anti Virus incomplete OS Login VSI: Hypervisor EG-innovations: VDI Load Testing Made Simple. Server User Experience Monitoring Made simple Storage
    15. 15. Address 2 Key Operational VDI Challenges Client How do we validate & predict performance of a complex technology stack while change is constant? How do we monitor user experience Authentication in a complex technology stack Network (WAN/LAN) where change is constant? Only with load testing will you be able to predict the impact of change on any level, hardware & software Only end - to - end monitoring AD & will give truePolicies insight in the Windows Profile user experience Remoting Protocol Desktop Broker Application Virtualization Until recently, load testing VDI was considered complicated, laborintensive and expensive Typically, end- to -end user Application Management experience monitoring was Printing considered fragmented, complex and Anti Virus incomplete OS Login VSI: Hypervisor EG-innovations: VDI Load Testing Made Simple. Server User Experience Monitoring Made simple Storage
    16. 16. Address 2 Key Operational VDI Challenges Client How do we validate & predict performance of a complex technology stack while change is constant? How do we monitor user experience Authentication in a complex technology stack Network (WAN/LAN) where change is constant? Only with load testing will you be able to predict the impact of change on any level, hardware & software Only end - to - end monitoring will give trueAD & Policies the user insight in experience Windows Profile Remoting Protocol Desktop Broker Application Virtualization Until recently, load testing VDI was considered complicated, laborintensive and expensive Typically, end- to -end user Application Management experience monitoring was Printing considered fragmented, complex and Anti Virus incomplete OS Login VSI: Hypervisor EG-innovations: VDI Load Testing Made Simple. Server User Experience Monitoring Made simple Storage
    17. 17. Address 2 Key Operational VDI Challenges Client How do we validate & predict performance of a complex technology stack while change is constant? How do we monitor user experience Authentication in a complex technology stack Network (WAN/LAN) where change is constant? Only with load testing will you be able to predict the impact of change on any level, hardware & software Only end - to - end monitoring will give trueAD & Policies the user insight in experience Windows Profile Remoting Protocol Desktop Broker Application Virtualization Until recently, load testing VDI was considered complicated, laborintensive and expensive Typically, end- to -end user Application Management experience monitoring was Printing considered fragmented, complex and Anti Virus incomplete OS Login VSI: Hypervisor EG-innovations: VDI Load Testing Made Simple. Server User Experience Monitoring Made simple Storage
    18. 18. Address 2 Key Operational VDI Challenges Client How do we validate & predict Authentication performance of a complex technology stack while change is Network (WAN/LAN) constant? Remoting Protocol Desktop Broker Only with load testing will you be AD & Policies able to predict the impact of change on any level, hardware & software Windows Profile How do we monitor user experience in a complex technology stack where change is constant? Only end - to - end monitoring will give true insight in the user experience Application Virtualization Application Management Until recently, load testing VDI was Printing considered complicated, laborintensive and expensive Anti Virus Typically, end- to -end user experience monitoring was considered fragmented, complex and incomplete OS Hypervisor Login VSI: EG-innovations: Server VDI Load Testing Made Simple. Storage User Experience Monitoring Made simple
    19. 19. Address 2 Key Operational VDI Challenges Client How do we validate & predict Authentication performance of a complex technology stack while change is Network (WAN/LAN) constant? Remoting Protocol Desktop Broker Only with load testing will you be AD & Policies able to predict the impact of change on any level, hardware & software Windows Profile How do we monitor user experience in a complex technology stack where change is constant? Only end-to-end monitoring will give true insight in the user experience Application Virtualization Application Management Until recently, load testing VDI was Printing considered complicated, laborintensive and expensive Anti Virus Typically, end- to -end user experience monitoring was considered fragmented, complex and incomplete OS Hypervisor Login VSI: EG-innovations: Server VDI Load Testing Made Simple. Storage User Experience Monitoring Made simple
    20. 20. Address 2 Key Operational VDI Challenges Client How do we validate & predict Authentication performance of a complex technology stack while change is Network (WAN/LAN) constant? Remoting Protocol Desktop Broker Only with load testing will you be AD & Policies able to predict the impact of change on any level, hardware & software Windows Profile How do we monitor user experience in a complex technology stack where change is constant? Only end-to-end monitoring will give true insight in the user experience Application Virtualization Application Management Until recently, load testing VDI was Printing considered complicated, laborintensive and expensive Anti Virus Typically, end-to-end user experience monitoring was considered fragmented, complex and incomplete OS Hypervisor Login VSI: EG-innovations: Server VDI Load Testing Made Simple. Storage User Experience Monitoring Made simple
    21. 21. Address 2 Key Operational VDI Challenges Client How do we validate & predict Authentication performance of a complex technology stack while change is Network (WAN/LAN) constant? Remoting Protocol Desktop Broker Only with load testing will you be AD & Policies able to predict the impact of change on any level, hardware & software Windows Profile How do we monitor user experience in a complex technology stack where change is constant? Only end-to-end monitoring will give true insight in the user experience Application Virtualization Application Management Until recently, load testing VDI was Printing considered complicated, laborintensive and expensive Anti Virus Typically, end-to-end user experience monitoring was considered fragmented, complex and incomplete OS Hypervisor Login VSI: eG Innovations: Server VDI Load Testing Made Simple. Storage User Experience Monitoring Made Simple
    22. 22. Address 2 Key Operational VDI Challenges How do we validate & predict performance of a complex technology stack while change is constant? How do we monitor user experience in a complex technology stack where change is constant? Only with load testing will you be able to predict the impact of change on any level, hardware & software Only end-to-end monitoring will give true insight in the user experience Until recently, load testing VDI was considered complicated, laborintensive and expensive Typically, end-to-end user experience monitoring was considered fragmented, complex and incomplete Login VSI: eG Innovations: VDI Load Testing Made Simple User Experience Monitoring Made Simple
    23. 23. Login VSI Analyzer VSIbase & VSImax to gather Performance & Scalability data End-to-end UX Monitoring tool to gather System & Application performance/usage data Simulated Users in Off-time production, or test environment Real Users in Live production environment Performance Load Testing Performance Assessment/Monitoring
    24. 24. Stay out of trouble! • • Login VSI measures performance of system using virtual users to guarantee best performance before real users log on to production systems Monitoring is measuring state of system and user experience over time in production, involving real time users Change Not passed Performance Test Production Not passed Monitoring
    25. 25. Introducing Login VSI Design / ReDesign Manage & Operate Test & Deploy
    26. 26. Traditional testing tools • Very complicated – Setting up infrastructure components – Large scale test scalability issues – Configuring workloads – Test execution – Analyzing data • Time consuming • Expensive
    27. 27. Login VSI • • • • • • Turn-Key Load Test for VDI & SBC Industry Standard Hypervisor/Broker/Protocol/OS/Office independent Out-of-the-box workloads: light, medium, heavy Easy to customize: add you own applications VSImax: make comparisons easy Used by: Citrix, Microsoft, Dell, HP, Cisco, VCE, EMC, Intel, Panologic, Atlantis, Fujitsu, Virsto, Hitachi, Datacore, McAfee, CSC, FusionIO, Unidesk
    28. 28. Login VSI in 2 hours 1. Find a VDI environment 2. Download Login VSI & activate license (5 minutes) 3. Execute Login VSI Data Server (5 minutes) 4. Create Test User Accounts (5 minutes) 5. Configure Launchers (5 minutes) 6. Configure Desktops (0 - ?) 7. Select workload and configure test scenario (5 minutes) 8. Run Test (48 minutes) 9. Analyze Results (5 minutes)
    29. 29. VSImax Office 2010
    30. 30. VSImax Office 2013
    31. 31. Login VSI Customers
    32. 32. Login VSI • Your assurance for a good performance and happy users • Out of the box: up and running within few hours – no scripting and easy to adapt • Platform independent – honest, unbiased results • Industry standard – recognized by leading technology vendors Download Free Trail now with EVENT code: EGVSI2013
    33. 33. Introducing eG Innovations Design / ReDesign Manage & Operate Test & Deploy
    34. 34. Assuring VDI Performance Srinivas Ramanathan CEO eG Innovations Srinivas@eginnovations.com
    35. 35. A Familiar Scenario
    36. 36. Where is the Root-Cause? SAN Active Directory on ESX Switch User Virtual Desktops on VMs Network Provisioning Server Connection Broker Oracle vCenter License Server Profile Server What is the root cause of the service problem? Network? VMware? AD? SQL? Broker? Storage? Profile Server?
    37. 37. VDI Management Today SAN Active Directory on ESX Switch User Virtual Desktops on VMs Network Provisioning Server Connection Broker Oracle vCenter License Server Isolated Management Tools Profile Server A single failure can bring down the entire service – but where is the root cause? Each VDI element has its own dedicated management tool, but the service owner has no correlated performance visibility across the VDI environment.
    38. 38. The Result of Fragmented Visibility
    39. 39. VDI – New Challenges, New Solutions Virtual Desktop Management = Virtual Server Management • Virtual Server Management Solutions … – Monitor the Virtualization platform only – not the connection brokers, storage, network, profile servers, terminal servers, … – Track VMs and not users • No way to map a user to a VM • Workload of VM dependent on who is logged in – Monitors a desktop from the outside (black box!) • No understanding of what is happening inside the desktop • What applications are running? • Is high CPU usage because of load or a faulting application?
    40. 40. eG Enterprise: VDI Service Manager Network? VDI Service Owner Database? eG Enterprise Manager Application? Identify & resolve problems preemptively, before users call! VMware? Profile Server? Connection Broker? The eG Service Manager is a General Practitioner for your VDI.
    41. 41. Live Solution Tour: eG Enterprise
    42. 42. The eG Universal Monitor •A single agent license for Microsoft, Linux, Sun Solaris, HPUX,IBM AIX, VMware, Tru64 •A single price to manage multiple applications on the same server •A single price, regardless of OS or server configuration - 2, 4, 8, 16 CPUs •Auto-upgradeable •A single agent for monitoring any application •Agentless monitoring option •100% web-based – HTTP/HTTPS
    43. 43. eG Innovations Customers Examples
    44. 44. Next Steps  Free Trial http://www.eginnovations.com/freetrial  Send an Email info@eginnovations.com  Call Us +1 (866) 526 6700
    45. 45. Load Testing and Performance Monitoring: Combining Forces
    46. 46. Normal Test
    47. 47. eG Innovations Alarms & Overview
    48. 48. Add Anti-Virus Solution: No Tuning
    49. 49. eG Innovations Alarms & Overview
    50. 50. eG Innovations Alarms & Overview
    51. 51. eG Innovations Alarms & Overview per VM
    52. 52. eG Innovations Alarms & Overview per VM
    53. 53. eG Innovations Alarms & Overview per VM
    54. 54. Top Process Consuming CPU
    55. 55. CONCLUSION
    56. 56. Combined Solution for Load Testing & Performance Monitoring Design / ReDesign Manage & Operate Test & Deploy
    57. 57. ROI of The Combined Solution Boost User Satisfaction & Productivity •Reduce downtime •Increase application availability •Boost user experience Reduce IT Support Cost & Complexity •Simplify, automate & accelerate diagnosis & troubleshooting •Optimize staffing levels & reduce OPEX Reduce Infrastructure Cost & Avoid Cost Overruns Deliver Projects on Time, on Budget, on Target •Increase hardware utilization •Leverage investment in software •Right-size & optimize infrastructure •Accelerate deployments & rollout •Reduce risk, deliver successful projects & peace of mind
    58. 58. Joint Promotions • For eG Innovations Users – “Go Test Promotion” – Free one month Login VSI Pro license – Free one hour workshop how to use Login VSI – 20% discount on Login VSI licenses when purchased in 2013 • For Login VSI Users – “Go Monitor Promotion” – Free one month eG Innovations “Pro” license – Free one hour workshop how to use eG Innovations – 20% discount on eG Innovations licenses when purchased in 2013 • For New Users – Your Choice: – Pick your option; start with a “Go Test” or “Go Monitor” promotions – You want both at the same time? Call us.
    59. 59. Next Steps & Contact Details http://www.loginvsi.com http://www.eginnovations.com info@loginvsi.com info@eginnovations.com Phone (US): +1 (408 ) 562 6160 Phone (NL): +31 20 342 0280 Phone (US): +1 (866) 526 6700 Download Free Trail now with EVENT code: EGVSI2013
    60. 60. QA &

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