Taking VMware Performance Monitoring Beyond VCOPS

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Today's performance monitoring challenge is to go beyond basic virtualization metrics provided by tools like VCops, to manage the complex, dynamic, multi-application virtualized infastructures that involve multiple hypervisors and mission critical applications like SAP. Because, if not properly managed, virtualization dynamics and dependencies can cause significant performance and user experience issues that diminish the benefits of virtualization and risk interruption of critical business processes.

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Taking VMware Performance Monitoring Beyond VCOPS

  1. 1. Taking VMware Performance Monitoring Beyond VCOPS 7 Steps for Virtualization Success Presenter Srinivas Ramanathan | CEO | eG Innovations
  2. 2. © eG Innovations, Inc | www.eginnovations.com Moderator Holger Schulze VP Marketing eG Innovations Holger.Schulze@eginnovations.com
  3. 3. © eG Innovations, Inc | www.eginnovations.com Live Audience Poll “What is Your Biggest Performance Monitoring Challenge?”  User experience issues  Lack of visibility across virtualized environment  Slow & complex problem diagnosis  Proactive problem solving  Chasing issues that originate in other IT domains
  4. 4. © eG Innovations, Inc | www.eginnovations.com Today’s Presenter Srinivas Ramanathan CEO & Founder eG Innovations Srinivas@eginnovations.com
  5. 5. © eG Innovations, Inc | www.eginnovations.com Virtualization Performance is Critical
  6. 6. © eG Innovations, Inc | www.eginnovations.com Virtualization is Critical for Businesses 6 Source: Virtualization Practice 2012 VMware customers are virtualizing a significant percentage of business-critical, Tier-1 workloads.
  7. 7. © eG Innovations, Inc | www.eginnovations.com Downtime is … Extremely Expensive Downtime can jeopardize virtualization projects, if not managed properly.
  8. 8. © eG Innovations, Inc | www.eginnovations.com Virtualization is a Commodity By 2014, over 70% of workloads will be virtualized.
  9. 9. © eG Innovations, Inc | www.eginnovations.com The User’s Perspective of Virtualization  The success of virtualization depends on how application owners and their users perceive the service.  They expect the same reliability and performance they had with physical systems.  Slow performance can threaten the acceptance of virtualized applications. Application owners understand response time and transaction rate. They really do not care about CPU, memory, network I/O, and disk I/O rates. – Bernd Harzog, Virtualization Practice
  10. 10. © eG Innovations, Inc | www.eginnovations.com Network Web on ESX Active Directory SQL XenApp on VMware ESXZDC on Hyper-V License Server Profile Server Enterprise Apps vCenterOracle Client The Administrator’s Perspective SAN Switch What is the root cause of the service problem? Network? vSphere? AD? SQL? Storage? Profile Server?
  11. 11. © eG Innovations, Inc | www.eginnovations.com Virtualization Performance: 7 Key Considerations
  12. 12. © eG Innovations, Inc | www.eginnovations.com VMware Monitoring Requirements VMware Monitoring Requirements 1 Monitor all the VMware vSphere infrastructure components
  13. 13. © eG Innovations, Inc | www.eginnovations.com Manage VMware Subsystem Performance Is the server hardware working fine? Is there a CPU bottleneck on the server? Is there sufficient memory on the server to handle its workload? Are the physical NICs working well? Is there excessive disk queueing? Is any LUN excessively utilized? Are the VMs powered on? Which VM is consuming most resources? Are the vNICs and vSwitches working properly?
  14. 14. © eG Innovations, Inc | www.eginnovations.com Are any of the datastores reaching their storage limit? Which datastores are seeing most I/O? Are any of the resource pools at capacity? Which VMs are taking most of the resources? How much CPU/memory capacity does the cluster have available? How is VMotion activity within the cluster? Manage VMware Subsystem Performance
  15. 15. © eG Innovations, Inc | www.eginnovations.com VMware Monitoring Requirements VMware Monitoring Requirements 1 Monitor all the VMware vSphere infrastructure components 2 Multi-hypervisor support is essential
  16. 16. © eG Innovations, Inc | www.eginnovations.com Multi-Hypervisor Support is Essential Most responding organizations (56%) are running one or more additional hypervisors in addition to VMware. Only 43% of responding organization are running VMware alone. 56% SOURCE: http://wikibon.org/wiki/v/VMware's_hypervisor_hold_may_be_waning
  17. 17. © eG Innovations, Inc | www.eginnovations.com VMware Monitoring Requirements VMware Monitoring Requirements 1 Monitor all the VMware vSphere infrastructure components 2 Multi-hypervisor support is essential 3 Performance monitoring must extend beyond the hypervisor and include the VM OS and applications
  18. 18. © eG Innovations, Inc | www.eginnovations.com Virtualization Performance Goes Beyond the Hypervisor and VMs Virtualization performance today focuses on the hypervisor and VMs. To be effective, virtualization performance needs to look at the OS and applications.
  19. 19. © eG Innovations, Inc | www.eginnovations.com VMware Monitoring Requirements VMware Performance Monitoring Requirements 1 Monitor all the VMware vSphere infrastructure components 2 Multi-hypervisor support is essential 3 Performance monitoring must extend beyond the hypervisor and include the VM OS and applications 4 Monitoring must include configuration tracking (not just performance tracking)
  20. 20. © eG Innovations, Inc | www.eginnovations.com Monitor Configuration in Addition to Performance  Configuration changes cause 30% of all performance and user experience issues  Need ability to easily trace performance issues back to root-cause configuration changes  Configuration changes need to be tracked at every tier & layer - virtual machine, OS, apps
  21. 21. © eG Innovations, Inc | www.eginnovations.com VMware Monitoring Requirements VMware Performance Monitoring Requirements 1 Monitor all the VMware vSphere infrastructure components 2 Multi-hypervisor support is essential 3 Performance monitoring must extend beyond the hypervisor and include the VM OS and applications 4 Monitoring must include configuration tracking (not just performance tracking) 5 Track virtualization dependencies for performance correlation
  22. 22. © eG Innovations, Inc | www.eginnovations.com Disk reads Streaming Media AppSlow Database Queries Excessive disk reads by one VM slows down application within another VM Virtualization Introduces New Dependencies
  23. 23. © eG Innovations, Inc | www.eginnovations.com VMware Monitoring Requirements VMware Performance Monitoring Requirements 1 Monitor all the VMware vSphere infrastructure components 2 Multi-hypervisor support is essential 3 Performance monitoring must extend beyond the hypervisor and include the VM OS and applications 4 Monitoring must include configuration tracking (not just performance tracking) 5 Track virtualization dependencies for performance correlation 6 Manage virtualization as an integral part of managing your business service, not as yet another silo
  24. 24. © eG Innovations, Inc | www.eginnovations.com Virtualization is Not Yet Another Silo! FIREWALL WEB SERVER USER APP SERVER DB SERVER A problem in one tier can affect all the other tiers. Is it the network, database, app server, or virtualization tier? “My application is slow!”
  25. 25. © eG Innovations, Inc | www.eginnovations.com Virtualization-Aware Monitoring FIREWALL WEB SERVER APP SERVER DB SERVER A problem in the virtualization tier can impact all the applications it supports. Monitoring systems need to be “virtualization-aware”. ` USER “My application is slow!”
  26. 26. © eG Innovations, Inc | www.eginnovations.com VMware Monitoring Requirements VMware Performance Monitoring Requirements 1 Monitor all the VMware vSphere infrastructure components 2 Multi-hypervisor support is essential 3 Performance monitoring must extend beyond the hypervisor and include the VM OS and applications 4 Monitoring must include configuration tracking (not just performance tracking) 5 Track virtualization dependencies for performance correlation 6 Manage virtualization as an integral part of managing your business service, not as yet another silo 7 Virtualization monitoring must handle dynamic, fast-changing dependencies
  27. 27. © eG Innovations, Inc | www.eginnovations.com Dynamic, Fast-Changing Dependencies VMotionAPP1 APP3 APP4APP2 VMware ESX server VMware ESX server Virtualization management systems must discover dependencies in real-time and use them for automated management.
  28. 28. © eG Innovations, Inc | www.eginnovations.com VMware Monitoring Requirements: A Summary VMware Performance Monitoring Requirements 1 Monitor all the VMware vSphere infrastructure components 2 Multi-hypervisor support is essential 3 Performance monitoring must extend beyond the hypervisor and include the VM OS and applications 4 Monitoring must include configuration tracking (not just performance tracking) 5 Track virtualization dependencies for performance correlation 6 Manage virtualization as an integral part of managing your business service, not as yet another silo 7 Virtualization monitoring must handle dynamic, fast-changing dependencies
  29. 29. © eG Innovations, Inc | www.eginnovations.com VMware Performance Monitoring Today
  30. 30. © eG Innovations, Inc | www.eginnovations.com Silo Monitoring with VCOPS VCOPS Visibility
  31. 31. © eG Innovations, Inc | www.eginnovations.com Achieving End-To-End Visibility VCOPS Visibility An amalgamation of monitoring tools is needed to provide end-to-end monitoring, diagnosis and reporting.
  32. 32. © eG Innovations, Inc | www.eginnovations.com Fragmented Silo Tools Are the Problem Cloud Private, Hybrid, Public Virtual VMware, Citrix, Microsoft, IBM, Red Hat, Solaris Physical X86, SPARC, PARISC, RS6000 Desktop Apps Storage Network Compute ? ? ? ? ? ? ? ? Traditional tools don’t deliver actionable performance insight - slow, fragmented, confusing. ? ? ? ? ? ? ?
  33. 33. © eG Innovations, Inc | www.eginnovations.com Infrastructure Triage is a Hot Potato! End User LAN Admin Firewall admin Server admin VMware admin Domain admin ERP Admin Sys admin Application Admin The server is working OK No other complaints All lights Are green We don’t see anything wrong Database Admin “My application is slow!” VMs are lightly loaded Everything Is OK Not our problem Looks fine Not mine either Talk to the other guys IT Service Manager
  34. 34. © eG Innovations, Inc | www.eginnovations.com Is Your Performance Monitoring … … still like this? … or like that?
  35. 35. © eG Innovations, Inc | www.eginnovations.com Traditional Monitoring is …  Manual, slow, frustrating  Low visibility ahead  Who connects the dots (“correlation”)?  You  And what if your environment is changing faster than your map …  SLOW & REACTIVE problem resolution … still like this?
  36. 36. © eG Innovations, Inc | www.eginnovations.com Next Gen Performance Monitoring  Automated, fast, easy  High visibility ahead  Who connects the dots?  System (Auto-Correlation)  Keeps up with changing environment and conditions  FAST & PRE-EMPTIVE problem resolution … or like that?
  37. 37. © eG Innovations, Inc | www.eginnovations.com Compare & Contrast Traditional Monitoring Next Gen Performance Monitoring Visibility Limited visibility – one/few silos. Not virtualization-aware. Broad and deep visibility end-to- end. Correlation Many, many metrics Manual correlation and analysis Auto-correlation and analytics; Actionable insights to solve the problem Alerting Alerts often after the fact, as users complain Predictive analytics enable pre- emptive diagnosis and action before user impact Diagnosis Complex, slow, manual, fragmented Simple, fast, automated, holistic
  38. 38. © eG Innovations, Inc | www.eginnovations.com VMware Performance Monitoring Next Gen
  39. 39. © eG Innovations, Inc | www.eginnovations.com Live Solution Tour: eG Enterprise
  40. 40. © eG Innovations, Inc | www.eginnovations.com Unmatched Performance Visibility Cloud Private, Hybrid, Public Virtual VMware, Citrix, Microsoft, IBM, Red Hat, Solaris Physical X86, SPARC, PARISC, RS6000 Desktop Apps Storage Network Compute ! Complete, correlated visibility beyond basic health. Actionable insight into service performance & dependencies.
  41. 41. © eG Innovations, Inc | www.eginnovations.com eG Enterprise: VMware Service Manager Identify & resolve problems preemptively, before users call! Network? Database? Application? VMware? Storage?Active Directory? The Service Manager is a General Practitioner for your VMware Infrastructure. eG Enterprise ManagerService Owner
  42. 42. © eG Innovations, Inc | www.eginnovations.com eG Enterprise Provides Broad Virtualization Support
  43. 43. © eG Innovations, Inc | www.eginnovations.com The eG Universal Agent •A single agent license for Microsoft, Linux, Sun Solaris, HPUX,IBM AIX, VMware, Tru64 •A single price, regardless of OS or server configuration - 2, 4, 8, 16 CPUs •A single agent for monitoring any application •A single price to manage multiple applications on the same server •Auto-upgradeable •Agentless monitoring option •100% web-based – HTTP/HTTPS
  44. 44. © eG Innovations, Inc | www.eginnovations.com Correlating Performance & Configuration: A Real-World Example Days after a P2V migration, many user complaints were received Even RDP access to the front-end server was failing Some users experienced failures mid-way through a session. At times the web site was not accessible.
  45. 45. © eG Innovations, Inc | www.eginnovations.com Correlating Performance & Configuration: A Real-World Example eG’s performance monitor reveals that the network connection failure was the cause.
  46. 46. © eG Innovations, Inc | www.eginnovations.com Correlating Performance & Configuration: A Real-World Example The default gateway setting was reset several times. The eG Configuration Tracking Console The default gateway had changed several times during the day!
  47. 47. © eG Innovations, Inc | www.eginnovations.com Correlating Performance & Configuration: A Real-World Example A search of the Microsoft Knowledge Base indicates that Microsoft Windows OS can have connectivity problems when multiple default gateways are configured on a server.
  48. 48. © eG Innovations, Inc | www.eginnovations.com Finding the True Root-Cause of the Problem
  49. 49. © eG Innovations, Inc | www.eginnovations.com eG Enterprise Delivers VMware Performance Monitoring Requirements eG Enterprise Capabilities 1 Monitor all the VMware vSphere infrastructure components 2 Multi-hypervisor support is essential 3 Performance monitoring must extend beyond the hypervisor and include the VM OS and applications 4 Monitoring must include configuration tracking (not just performance tracking) 5 Track virtualization dependencies for performance correlation 6 Manage virtualization as an integral part of managing your business service, not as yet another silo 7 Virtualization monitoring must handle dynamic, fast-changing dependencies       
  50. 50. © eG Innovations, Inc | www.eginnovations.com ROI of eG Innovations • Reduce downtime • Increase application availability • Boost user experience Boost User Satisfaction & Productivity • Simplify, automate & accelerate diagnosis & troubleshooting • Optimize staffing levels & reduce OPEX Reduce IT Support Cost & Complexity • Increase hardware utilization • Leverage investment in software • Right-size & optimize environment Reduce Infrastructure Cost & Avoid Cost Overruns • Accelerate deployments & rollout • Reduce risk, deliver successful projects & peace of mind Deliver Projects on Time, on Budget, on Target
  51. 51. © eG Innovations, Inc | www.eginnovations.com Sample eG Innovations Customers
  52. 52. © eG Innovations, Inc | www.eginnovations.com Next Steps Free Trial http://www.eginnovations.com/freetrial Send an Email info@eginnovations.com Call Us +1 (866) 526 6700
  53. 53. © eG Innovations, Inc | www.eginnovations.com &
  54. 54. © eG Innovations, Inc | www.eginnovations.com Visit eG Innovations @ Booth 2428
  55. 55. © eG Innovations, Inc | www.eginnovations.com B A C K U P
  56. 56. © eG Innovations, Inc | www.eginnovations.com Manage All the VMware Components Are the physical NICs working fine? Are the vSwitches ok? Is any of the vNICs heavily loaded? Are the VMs powered on? Which VM is generating most traffic?
  57. 57. © eG Innovations, Inc | www.eginnovations.com Manage All the VMware Components
  58. 58. © eG Innovations, Inc | www.eginnovations.com What is Needed End-to-End, Top to Bottom Performance Visibility
  59. 59. © eG Innovations, Inc | www.eginnovations.com Manage All VMware Components End-to-end Performance Monitoring

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