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Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
Delivering Citrix XenApp & XenDesktop Performance
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Delivering Citrix XenApp & XenDesktop Performance

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  • 1. Delivering Citrix XenApp & XenDesktop
    Performance
    How to Provide Total Performance Visibility & User Satisfaction
    Contact Us:
    webinar@eginnovations.com
    Presenters
    Doug Brown (DABCC) | Bala Vaidhinathan(eG Innovations)Johny Hartanto(LPS) | Rick Ruskin (eG Innovations)
  • 2. Moderator
    Holger Schulze
    VP MarketingeG Innovations
    Holger.Schulze@eginnovations.com
  • 3. Webinar Agenda
    • Introduction
    • 4. Desktop Transformation Trends
    • 5. XenApp – The Usual Suspect?
    • 6. Best Practices for a Better User Experience
    • 7. XenApp Case Study: Lender Processing Services
    • 8. Q&A
    • 9. Next Steps
  • Desktop Transformation Trends
    Doug Brown
    Citrix Expert, Blogger , CTODABCC, Inc. + PaperShare, Inc.
    dbrown@dabcc.com
  • 10. Desktop Virtualization Journey
    Complexity
    Source: Wikibon 2011
  • 11. XenApp – The Usual Suspect?
    Rick Ruskin
    Vice PresidenteG Innovations
    Rick.Ruskin@eginnovations.com
  • 12. Physical Environment = Complex
    Active Directory
    SQL
    Client
    Enterprise
    Apps
    Network
    Web
    ZDC
    XenApp
    License Server
    Profile Server
  • 13. Virtual Environment = More Complex
    Active Directory
    SQL
    Enterprise
    Apps
    Client
    Network
    Web on
    ESX
    XenApp on
    ESX
    ZDC on
    ESX
    Profile Server
    License Server
    vCenter
    Oracle
  • 14. VDI Environment = Complex2
    vCenter
    Active
    Directory on
    ESX
    SAN
    XenDesktops
    on ESX
    Client
    Network
    Web on
    ESX
    XenDesktop
    Connection
    Broker
    Provisioning
    Server
    Profile Server
    License Server
    vCenter
    Oracle
  • 15. Not our
    problem
    Looks
    fine
    Not mine either
    Talk to
    the other
    guys
    Everything
    Is OK
    All lights
    Are green
    VMs are lightly loaded
    The server
    is working
    OK
    We don’t
    see anything
    wrong
    No other
    complaints
    “It’s Not Me …!”
    Hey, this is not working
    LAN
    Admin
    ApplicationAdmin
    ERP Admin
    Sys admin
    End User
    Domain
    admin
    Client Admin
    Firewall
    admin
    Database Admin
    Server admin
    VMware admin
  • 16. Best Practices for a Better User Experience
    Bala Vaidhinathan
    CTOeG Innovations
    Bala@eginnovations.com
  • 17. Best Practice #1
    “Total Performance Visibility”
    (Knowledge is Power)
  • 18. Dashboard Indicates Service Issue
    Service shows critical problem
  • 19. Drilldown to Transactions
    Transactions exceed threshold
  • 20. Intuitive Performance Mapping
    Oracleissue?
  • 21. Pinpoint Root Cause
    Orders tablespace is full!
  • 22. Intuitive Auto-Correlation
    Auto-correlated alert points to the Oracle issue
  • 23. No More Fingerpointing
    eG Enterprise
    vCenter
    SAN
    XenDesktops
    on ESX
    Client
    Network
    Web on
    ESX
    XenDesktop
    Connection
    Broker
    Provisioning
    Server
    Profile Server
    License Server
    vCenter
    Oracle
  • 24. Best Practice #2
    “Inside View
    of User Sessions“
    (Monitor users not just VMs)
  • 25. 3. Automatic Correlation for Root-Cause Diagnosis
    Inside View for Every User
    Identify problems only visible from within the user desktop
    Benefit: Reduce service downtime; Keep users happy!
  • 26. Best Practice #3
    “Pro-Active Monitoring”
    (Prevention is better than cure)
  • 27. Pro-Active Monitoring
    A critical event was raised when Citrix server went down
  • 28. Prevent Outages
    Proactive alert sent 30 mins before the problem occurred – alert pertained to user’s memory usage
    Benefit: Prevent problems from impacting users!
  • 29. Best Practice #4
    “Monitoring of Capacity & Configuration Changes”
    (Changes and Bottlenecks)
  • 30. 5. Correlating Performance and Configuration
    Track Configuration Changes
    Correlate performance with configuration changes
    PERFORMANCE ALERTS
    CONFIGURATION CHANGE
    Benefit: Saves endless hours of troubleshooting
  • 31. 6. Historical Reports on Users, Not VMs
    Understand Usage Patterns
    Find out who the top users are
    Benefit: Know usage patterns, trends for effective capacity planning
  • 32. 5. Correlating Performance and Configuration
    Find Your Bottlenecks
    Benefit: Right size your environment for better ROI
  • 33. Best Practice Approach
    Total Performance Visibility – Complete, end-to-end service view with performance correlation
    Inside View of User Sessions – Win-depth visibility with In-N-Out Monitoring inside each user’s desktop session
    Pro-Active Monitoring – Auto-baseline and end-to-end correlation to fix performance problems before users get impacted
    Monitoring of Capacity and Configuration Changes – Right-size your environment for maximum ROI and weed out changes that cause performance issues
  • 34. XenApp Case Study:Lender Processing Services, Inc.
    Johny Hartanto
    CISSP, CSSP, CCEE, MCSE, CCNACitrix Architecture & EngineeringLender Processing Services, Inc.
    Jhartanto@gmail.com
  • 35. Desktop Transformation Objectives
    • Reduce Cost
    • 36. Boost Security (compliance)
    • 37. Increase user flexibility (work from anywhere, any device)
  • Challenges
    • Too many layers …
    • 38. We have Citrix servers, network devices, SQL servers, provisioning servers, VDI to publish app servers - plus the hypervisor.
    • 39. Which one to check first when we see an issue? It can take many good hours just to pinpoint the issue.
    • 40. EdgeSight is great – but what if the problem is not Citrix?
    • 41. Do I really need multiple tools if I want to monitor network, SQL, provisioning, etc?
  • Citrix Topology
  • 42. Benefits
    • Increased user satisfaction & productivity
    • 43. Improved service level performance
    • 44. Reduced business process cost
    • 45. Proactive detection & resolution of issues across all tiers and all layers - before they rise to the level of user impact
  • About eG Innovations
  • 46. Customer Success
    Nearly 1,000 customers worldwide
  • 47. Ask the Experts …
    Q&A
  • 48. Next Steps: Try eG Enterprise
    Total performance visibility to proactively discover, instantly
    diagnose, and rapidly resolve service performance issues.
    • Free Demowww.eginnovations.com/demo
    • 49. Free Trial www.eginnovations.com/trial
    • 50. Contact Us webinar@eginnovations.comPhone: 732-794-1259

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