Citrix XenApp 6.5 Performance - How To Ensure a Great End User Experience Before, During and After Your Upgrade
 

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This webinar will help you to make your XenApp 6.5 upgrade a success, without negatively impacting user productivity and business processes. Our Citrix experts Val King, CEO of WhiteHat Virtual ...

This webinar will help you to make your XenApp 6.5 upgrade a success, without negatively impacting user productivity and business processes. Our Citrix experts Val King, CEO of WhiteHat Virtual Technologies, and Bala Vaidhinathan, CTO with eG Innovations, will discuss how to best approach your XenApp upgrade to minimize risk, optimize your implementation, and manage your new infrastructure at peak performance.

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Citrix XenApp 6.5 Performance - How To Ensure a Great End User Experience Before, During and After Your Upgrade Presentation Transcript

  • 1. Citrix XenApp 6.5PerformanceHow To Ensure a Great End UserExperience Before, During andAfter Your UpgradePresentersVal King (WhiteHat Virtual Technologies)Bala Vaidhinathan (eG Innovations)
  • 2. Migration Considerations Val King CEO WhiteHat Virtual Technologies Val.King@Whitehatvirtual.com
  • 3. Poll: What Are Your Biggest PerformanceManagement Challenges? User experience issues Lack of visibility across silos Complex and/or slow issue identification Proactive problem solving Chasing issues that originate in other IT domains
  • 4. Top 10 Migration Considerations 1. The End User 7. Environmental Sizing; Experience Capacity Planning 2. Physical  Virtual 8. Citrix Access Gateway 3. 32 Bit  64 Bit & App Goes NetScaler Compatibility 9. Provisioning Server 4. Database Upgrades 10.Test Environment 5. App Delivery 6. User Profiles
  • 5. What Impacts The End User Experience? Active Directory SQL/Oracle SAN Switch EnterpriseClient Apps Network Web Servers on XenApp on Hypervisor ESX ZDC on VMware ESX Profile Server License Server vCenter
  • 6. Why Care About The End User Experience? 50% of businesses are losing revenue due to poorly performing applications1 Application performance issues can impact corporate revenues by as much as 9%2 Business performance starts to decline when mission-critical applications reach the baseline of 5.1 seconds of response time delay1 32% of surveyed businesses experienced damage to their brand reputation because of poor application performance1 (1) Aberdeen Group “Application Performance Management: Getting IT on the C-Level’s Agenda” (2) Aberdeen Group “The Performance of Web Applications: Customers are Won or Lost in One Second”
  • 7. What Does Citrix Presentation Server 4.5And XenApp 5.0 End-of-Life Mean For You? There is no real recommended inplace upgrade from Presentation Server 4.5/XenApp 5.0 to XenApp 6.5 or XenDesktop 5.6. Plan on a parallel build of a new farm.
  • 8. What About The XenApp Migration Center? Settings Transferred Settings Not TransferredApplications ZonesApplication and server folders Printer management, such as driver mappings and auto-replicationLoad evaluators Configuration Logging settingsPolicies Health Monitoring and Recovery executablesServer configuration Server registry settingsFarm configuration Deprecated settings, such as Application Isolation EnvironmentsAdministrator accountsHealth Monitoring and Recovery TestsWorker Groups (XenApp 6.x only)Load Balancing Policies (XenApp 6.x only)Pre-launched applications (XenApp 6.5 only)
  • 9. 2: Physical Servers To Virtual Servers Primary Hypervisor Vmware Xen (Citrix & Oracle) KVM (Ubuntu, SUSE, Fedora) Microsoft Hyper-V Red Hat (RHEL, RHEV) Other
  • 10. Virtual Server Visibility Gap
  • 11. 3: 32-bit To A 64-bit Server Platform Citrix XenApp 6.5 and XenDesktop 5.6 both require a 64 bit server platform… Windows 2008 r2.
  • 12. 3: App Compatibility With Windows 2008 r2 Validate applications support of Windows Server 2008 r2 and choice of hypervisor Inventory legacy applications – May require both a Presentation Server 4.5 and XenApp/XenDesktop Determine application usage before migration – Are your end users actually using all of the applications?
  • 13. 4: Data Store Database Upgrade Windows Server 2008 may require a data store database upgrade… Databases supported for the XenApp data store: – Microsoft SQL Server 2008 Express R2 – Microsoft SQL Server 2008 Express SP3 ADD GRAPHIC – Microsoft SQL Server 2008 R2 – Microsoft SQL Server 2008 SP2 – Microsoft SQL Server 2005 SP4 – Oracle 11g R2 32-bit Enterprise Edition
  • 14. 5: Application Delivery Method Selection Delivery methods available via CitrixIt is a “best practice” to FlexCast for XenApp 6.5 and do a complete XenDesktop 5.6:assessment of your end • Local VM users and how they • Streamed Virtual Hosted Desktops work to determine the • Hosted VDI optimal way to deliver • Hosted Shared applications. • On-Demand Applications
  • 15. 6: Managing User Profiles Migrate user profile data Consider Citrix Profile Management, or a more all- encompassing tool by third party vendors.
  • 16. 7: Environmental Sizing; Capacity Planning  How many servers are you going to need?  How many users will you get per VM?  How many VM’s will you get per host server?
  • 17. 8: Citrix Access Gateway Goes NetScaler Citrix Web Interface server is going away Best practice: Deploy Web Interface Server with Citrix StoreFront near term
  • 18. 9: Plan For And Utilize Provisioning Server Citrix has changed how the server image gets created, patched and delivered to the XenApp servers (and potentially your edge devices if you are planning on using XenDesktop VDI).
  • 19. Step 10. Build A Test Environment Create a standalone test environment, or sandbox, to test your 6.5 environment in parallel to your 4.5 environment.
  • 20. Top 10 Migration Considerations 1. The End User 7. Environmental Sizing; Experience Capacity Planning 2. Physical  Virtual 8. Citrix Access Gateway 3. 32 Bit  64 Bit & App Goes NetScaler Compatibility 9. Provisioning Server 4. Database Upgrades 10.Test Environment 5. App Delivery 6. User Profiles
  • 21. Upgrade Options Extended warranty Manage your own servers/upgrade Leverage managed services provider Hosted service provider
  • 22. Proactive System Management Healthier systems Monitoring and management tools are entering a new Greater IT efficiency generation where everything can Increased productivity be monitored with one system and correlation can be used to Better IT coverage automatically identify, and many times rectify, problems automatically.
  • 23. Poll: What Performance ManagementSolutions Do You Currently Use? Citrix Resource Manager or Citrix EdgeSight VMware vCenter Ops Microsoft Perfmon, NS Lookup, PING, etc Other 3rd party tools None
  • 24. Ensuring Peak PerformanceBefore, during and After Migration Bala Vaidhinathan CTO eG Innovations Bala@eginnovations.com
  • 25. XenApp On Physical Servers = Complex Active Directory SQLClient Network Enterprise Web Citrix Citrix Apps ZDC XenAppUser License Server Profile Server • Inter-application dependencies causes ripple effects • Administrators don’t have control outside of XenApp • Baselining
  • 26. Virtualized XenApp = More Complex Active Directory SQL SAN SwitchClient Web on Enterprise Network VMware ESX XenApp on ZDC on Apps VMware ESX VMware ESX User Profile Server License Server Oracle vCenter • Virtualization adds additional infrastructure tiers, possible failure points! • Most of the infrastructure is not visible anymore
  • 27. Virtualized XenApp = More Complex Slow Citrix Access Database Queries Disk reads Excessive disk reads by the Oracle Database slows down Citrix accesses Citrix XenApp slowness can be caused by other VMs or the virtualization platform itself.
  • 28. A Familiar Scenario
  • 29. Who Gets The Blame?
  • 30. Fragmented Silo Tools Are the Problem Desktop Apps Storage Network Compute Cloud Private, Hybrid, Public ? ? ? ? ? Virtual VMware, Citrix, Microsoft, IBM, ? ? ? ? ? Red Hat, Solaris Physical ? ? ? ? ? X86, SPARC, PARIS C, RS6000 Traditional tools don’t deliver actionable performance insight - slow, fragmented, confusing.
  • 31. The Result? Finger Pointing While UserExperience Suffers “My application is Looks Not our fine Not mine slow!” problem either Talk to the other guys LAN ERP Admin Application End User Sys admin Admin Admin Everything Domain Is OK admin Firewall All lights admin Are green VMs are lightly The server is working loaded OK Database Admin Server admin Virtualization We don’t No other admin see anything complaints wrong XenApp Admin
  • 32. The Troubleshooting Conference Call
  • 33. Where Time And Money Is Being Spent© eG Innovations, Inc | www.eginnovations.com
  • 34. Performance Assurance During Migration How to avoid these pitfalls and ensure optimal user experience before, during and after your XenApp Migration ?© eG Innovations, Inc | www.eginnovations.com
  • 35. eG Enterprise – How Does It help? “My application is slow!” Active Directory SQL SAN SwitchClient Enterprise Network Web on XenApp on ZDC on Apps XenServer VMware ESX VMware ESX Profile Server License Server Oracle vCenter Complete visibility – every layer, every tier!
  • 36. Performance Assurance With eG Enterprise End User Service Infrastructure Experience Performance Performance Trading Connection Brokers Storage Accounting Online Banking Network Applications Patient records ... Virtualization Profile Servers User Experience Total eG Enterprise Right-Sizing & Capacity Management Automated Planning Performance Pre-emptive Diagnosis Visibility Alerting
  • 37. eG Enterprise – Live Demo
  • 38. Unmatched Performance Visibility Desktop Apps Storage Network Compute Cloud Private, Hybrid, Public Virtual VMware, Citrix, Microsoft, IBM, ! Red Hat, Solaris Physical X86, SPARC, PARIS C, RS6000 Complete, correlated visibility beyond basic health. Actionable insight into service performance & dependencies.
  • 39. Boost User Satisfaction And Productivity DuringAnd After Migration • Identify & prevent performance issues faster BEFORE end users Reduce 30% performance are affected and business is incidents impacted • Diagnose & fix issues faster with intelligent, automatic cross- Reduce silo correlation & diagnosis 35% downtime delivering actionable insight on (MTTR) root causes and bottlenecks
  • 40. Reduce IT Support Cost And ComplexityDuring And After Migration • Dramatically simplify troubleshooting in complex, virtualized Reduce 15% support environments cost • Reduce escalations to 2nd and 3rd level support experts • Free up expert resources to focus on strategic IT initiatives
  • 41. Reduce IT Infrastructure Cost Of Migration• Get intelligent capacity & performance analytics to identify Reduce bottlenecks, better utilize HW and 20% hardware & optimize your IT environment software cost• Get unprecedented performance visibility of all IT domains impacting user experience – from desktop to application, virtualization and infrastructure components• Easily integrate into your complex environment, retire legacy monitoring tools
  • 42. &
  • 43. Become a CitrixPerformance Performance Hero Hero VisiteG Innovations Booth 417 Visit eG Innovations Booth 417
  • 44. Next StepsMore Detailswww.whitehatvirtual.comwww.eginnovations.comContact UsWhiteHat Virtual Technologies+1.888.406.8719webinar@whitehatvirtual.comeG Innovations (US)+1.732.794.1259webinar@eginnovations.com