Consumer Affairs

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Brief presentation on consumer exploitation

Brief presentation on consumer exploitation

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  • 1. This presentation is to be used solely for educational
    purposes no attempt should be made to profit from it.
    The presentation is a combination of the author’s own
    work and information taken from R. Ramsawak’s
    Modules in Social Studies.
    Presented by: Mr. D. Gooden
  • 2. Consumer Affairs - Exploitation
    Presented by: Mr. D. Gooden
  • 3. Beware
  • 4. What is consumer exploitation?
    Consumer exploitation refers to the
    abuse of consumers’ rights and
    privileges for business or personal gain.
  • 5. Let’s look at a conversation among some consumers
  • 6.
  • 7. Now let’s examine the conversation closely
    Where in it do you see these
    ladies being exploited?
    What’s a guarantee?
    It is an assurance given that
    goods or services are of a
    specified quality standard.
  • 8. How did these
    two consumers
    get exploited?
  • 9. In order for consumers to avoid exploitation, they must be aware of the tricks used by unscrupulous people.
    BLACK-MARKETING
    This is a situation
    where goods with
    ceiling prices
    established by law are
    sold above the
    controlled price.
    HOARDING
    Prevalent where goods
    are in short supply.
    Scarce item are
    removed and sold only
    if a consumer buys
    above a certain
    amount.
  • 10. In order for consumers to avoid exploitation, they must be aware of the tricks used by unscrupulous people.
    BAIT-AND-SWITCH
    A good is advertised –
    consumers are
    informed it is no
    longer in stock and
    persuaded to buy a
    substitute.
    LOSS - LEADERS
    Items are sold below
    the cost price –
    intention is to give the
    impression that that
    store sells all goods at
    a low price. However
    the other items are highly over - priced.
  • 11. In order for consumers to avoid exploitation, they must be aware of the tricks used by unscrupulous people.
    FALSE SALES
    Offers of reduced
    prices on goods are
    strong inducements to
    customers to purchase
    items that they do
    not need.
    FALSE ADVETISING CLAIMS
    Special claims being
    made about certain
    products – consumers
    are tricked into buying
    only to find out later
    that the claims are
    not true.
  • 12. THE END