Usability Testing - A hero's journey

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A hero ventures forth from the world of common day into a region of supernatural wonder: fabulous forces are there encountered and a decisive victory is won: the hero comes back from this mysterious adventure with the power to bestow boons on his fellow man. This is the journey a designer or usability tester takes when they engage with real end users and give them a new design to test and get feedback from.

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Usability Testing - A hero's journey

  1. 1. AGILE USABILITY TESTING - A HERO’S JOURNEY Eewei Chen Innovation Strategist @ultraman http://www.myfreewallpapers.net/starwars/pages/luke-skywalker-tatooine.shtml
  2. 2. Overcome initial obstacles 1 2 What and why Prep 3 Prepare to be challenged 4 Face hard truths 5 Realise max potentialhttp://www.starwarswallpaper.org/wp-content/uploads/wallpapers/emperor-luke-skywalker-wallpaper.jpg
  3. 3. Overcome initial obstacles NO Money NO Time NO People http://images.wikia.com/starwars/images/1/1a/Yodaholdup.jpg
  4. 4. What & why Situation Good enough Implementablehttp://www.starwarswallpaper.org/wp-content/uploads/wallpapers/emperor-luke-skywalker-wallpaper.jpg
  5. 5. Prepare to be challenged Assume Validate Measure http://www.cinemastrikesback.com
  6. 6. Face hard truths They will not like it They didn’t see it They want something elsehttp://images.wikia.com/starwars/images/e/e8/VaderFather.jpg
  7. 7. Realise max potential Purpose Connection Goalhttp://upload.wikimedia.org/wikipedia/en/6/62/LukeSkywalkerROTJV2Wallpaper.jpg
  8. 8. Know their world 1 2 Explain the adventure ahead Clarify 3 Remove all doubt 4 Facilitate their journeyhttp://www.starwarswallpaper.org/wp-content/uploads/wallpapers/emperor-luke-skywalker-wallpaper.jpg
  9. 9. Know their world Experience Needs & behaviours Environmenthttp://photos.imageevent.com/afap/wallpapers/movies/starwarsanewhope//Luke%20Skywalker%20and%20C3PO.jpg
  10. 10. Explain the adventure ahead Problem Role Tasks http://starwars.wikia.com/wiki/Princess_Leia
  11. 11. Remove all doubt Rules Right or Wrong? They matterhttp://www.fullhdwpp.com/wp-content/uploads/Star-Wars-Luke-Skywalker-Tatooine.jpg
  12. 12. Facilitate their journey Trust Observe Remindhttp://starwars.wikia.com/wiki/Star_Wars_Episode_IV:_A_New_Hope
  13. 13. Nudge them along 1 Celebrate your victory 8 2 Keep everyone informed Have one last go 7 Go 3 The big one Sacrifice for good 6 4 Take necessary risks 5 Don’t give uphttp://www.originalprop.com/blog/wp-content/uploads/2008/12/sandtrooper-tatooine-mos-eisley-jawa-high-definition.jpg
  14. 14. Nudge them along Commitment Continuity Catalysthttp://images.wikia.com/starwars/images/8/82/MScantina_Luke.jpg
  15. 15. Keep everyone informed Testing plan Cross functional team feedback Stakeholder reviewshttp://images4.wikia.nocookie.net/__cb20070712233738/starwars/images/e/e3/Falcon-lounge.jpg
  16. 16. The big one Unexpected See what they do True testhttp://images.wikia.com/starwars/images/1/14/Got_A_Bad_feeling.jpg
  17. 17. Take necessary risks Guerilla Remote Labhttp://images.wikia.com/starwars/images/b/b4/LukeLeiaDS1.jpg
  18. 18. Don’t give up Fail Learn Improve Continuously...http://images.wikia.com/starwars/images/5/5f/Luke_Han_armor.jpg
  19. 19. Sacrifice for good Purpose Lean Move forwardhttp://images.wikia.com/starwars/images/d/d7/Obiwanvaderanhduel.jpg
  20. 20. Have one last go Make timehttp://1.bp.blogspot.com/-Km9UO2GV3Bk/Tflct2jKxEI/AAAAAAAABKs/fjf3PSgMZFU/s1600/Luke_Skywalker-4287-1600b.jpg
  21. 21. Celebrate your victory Pride Recognition Confidence http://images.wikia.com/starwars/images/a/ac/Medals.jpg
  22. 22. Questions? Some things on your mind you have?http://images.wikia.com/starwars/images/b/b4/YodaDuel.jpg
  23. 23. Thank youhttp://sw1mush.wikia.com/wiki/User:Lazure

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