Getting Ready For Your Courion Implementation

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Presentation to help project sponsors ( CISO, security manager etc..) Prep for an IDM implementation .

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  • Talk about the messaging to each of the teams.What you need to communicate to each team.
  • Getting Ready For Your Courion Implementation

    1. 1. Getting Ready for Your Courion Implementation <br />Eddie Lorenzana <br />Courion <br />Solutions Delivery Consultant<br />
    2. 2. Presentation Outline<br />Typical Courion implementation lifecycle<br />Plans and Planning for the implementation<br />Planning – Preparing for the unexpected along the way<br />Striking the right balance of value/return<br /> Cost (Efficiency), Security, Service (Accessibility)<br />Getting your teams ready<br />Core team<br />Extended team<br />Executive stakeholders<br />Getting  your end users appraised<br />Individuals<br />Managers<br />System/Application administrators<br />Common pitfalls<br />
    3. 3. Typical Courion Implementation Lifecycle<br />Deployment/<br />Transition<br />Pilot<br />Installation/<br />Configuration<br />Prototype<br />Planning<br />Discovery<br /><ul><li> Understand goals & requirements
    4. 4. Roles, responsibilities, and timeline
    5. 5. Detail design, document, validate design
    6. 6. Identity Mapping
    7. 7. Laying down the production environment
    8. 8. Deploying to a subset of users
    9. 9. Production
    10. 10. Functional AND User Acceptance testing
    11. 11. Focused on meeting project objectives</li></li></ul><li>Plans & Planning for the ImplementationPreparing for the unexpected along the way<br />Vision of IDM – GOALS? <br />Meet Business Drivers – Enterprise Solution<br />Account/User Life Cycle<br />Compliance Initiatives<br />What are the steps to get there – how do you implement the vision<br />Align with Key Stakeholders<br />Develop Phased Approach to meet Business Needs<br />Solidify your steps to create a roadmap<br />Phased Approach – Attainable Goals<br />As you develop the roadmap you find the dependencies<br />Break out the roadmap to strategic goals<br />Password Management<br />Access Management<br />Compliance<br />Automated Provisioning<br />Role Management<br />What are the details to get to the end vision GOALS<br />Identify Governance and Standards<br />Compile Policies<br />Document Current State Procedures<br />
    12. 12. Striking the Right Balance of Value/Return<br />Security<br />Auditable processes<br />Managed requesters<br />Controlled Lifecycle Management<br />Service (Accessibility)<br />Single Source for requesting<br />Automated Routing<br />Cost (Efficiency)<br />Manual Request Process<br />Manual Validation and Approvals<br />Manual Routing<br />High Volume of Requests Dispersed Across Enterprise<br />
    13. 13. Getting Your Teams Ready<br />Core Team <br />Application Support<br />Help Desk<br />Subject Matter Expert<br />Business Process Owners<br />Extended Team<br />Target System Owners<br />Target System Support Teams <br />Infrastructure Team<br />Executive Stakeholders<br />Executive HR<br />Executive IT ( CISO )<br />Communication Plan<br />Executive Updates<br />Line Manager Updates<br />Technical Updates on tasks<br />
    14. 14. Getting  Your End Users Appraised<br />Individuals<br />Identify end user communities ( Doctor’s and Finance have different needs)<br />Identify end user pain points for access management<br />Identify training needs <br />Managers<br />Review current responsibilities<br />Identify changes to process<br />Identify training needs <br />Identify the managers understanding of the required legal compliance<br />System/Application administrators<br />Capture current manual process <br />Identify and communicate business and compliance drivers<br />Establish ownership per system<br />Understanding the infrastructure requirements and future plans of the system<br />
    15. 15. Common Pitfalls<br />Approach<br />Buy-in from Leadership and Implementation team<br />Define clearly how business needs will be addressed by each phase in the project<br />Ensure appropriate checkpoints are in place to ensure that business needs/goals can be met with existing policies, procedures, and data<br />Discovery <br />Identify end user communities ( Doctors and Finance have different needs)<br />Identify end user pain points for access management<br />Identify training needs <br />Communication <br />Clearly identify benefits and goals<br />Team communication<br />Develop Responsibility, Accountability, Communication, and Information (RACI) Chart Early<br />Total Cost of Ownership<br />Clear cost of internal and external costs<br />Hardware & licensing cost<br />Define a success ROI plan<br />
    16. 16. Questions & Answers<br />
    17. 17. Our Sponsors<br />Visit Our Sponsors in the Solutions Showcase<br />GOLD<br />SPONSORS<br />SILVER<br />SPONSORS<br />
    18. 18. Claim Your Gift<br />Complete the CONVERGE 2011 Evaluation Form in your Attendee Guide and return to the Registration Desk to receive your gift from Courion. <br />
    19. 19. CONVERGE Presentations<br />Visit the Courion Customer Portal at <br />http://support.courion.com<br />to access copies of CONVERGE presentations.<br />
    20. 20. The next slides are for reference <br />
    21. 21. Plans and Planning for the implementation<br />Planning – Preparing for the unexpected along the way<br />Knowing that you don’t know it all<br />Creating a list of all things you don’t know<br />Accept that you will miss some requirements (statement of work will have gaps) <br />Resources – do they exist and how do you get them <br />We need to plan for missed workflows and missed targets<br />Ensure that you collect the details of the target and the business procedures<br />Looking for target applications that are scalable <br />Ensuring that we meet the business need<br />Start with a manageable scope – that allows for a quick win and is acceptable to the end user<br />Ensure that the first phase helps to sell the IDM program to the business end user and stakeholders<br />Don’t boil the ocean<br />Get buy in from business partner and location owner as you design and implement<br />

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