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Communication skills

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  • 1. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 Workshop on Communication skills Pradeep Yuvaraj
  • 2. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 Job Hunting
  • 3. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 Academia • Conferences, Seminars, Teaching classes
  • 4. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 Industry (Way of Life) • Training, Project Reports, Reports to Management
  • 5. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 Other • Speaking in public, politics, fund raising, community service, etc.
  • 6. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 101 Ways to Improve Your Communication Skills
  • 7. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 Objectives • Communication • Techniques • Listening • Speaking and Listening • Speaking and Writing • General Tips
  • 8. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 Communication • Speaking – Know what you want to say – Control Fear – Stop Talking and Listen – Think before you talk – Believe in your message – Repeat Major Points – Find Out what your Listener wants
  • 9. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 Communication • Techniques – Level Objections – Use Humor – Anecdotes and Stories – Ask for feedback – Increase your vocabulary
  • 10. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 Communication • Techniques -continued – Eliminate Audible Pauses – Enunciate Clearly – Practice Pronouncing Words Properly – Exercise Tongue, Jaws and Lips – Make Eye Contact – Gesture
  • 11. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 Communication • Techniques -continued – Pause – Speak more slowly – Speak faster – Vary Your Volume – Watch your tone – Record your voice
  • 12. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 Communication • Listening – Prepare to Listen – Focus on the Speaker – Screen Out Distractions – Concentrate on the Message – Listen to Tapes while you commute
  • 13. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 Communication • Speaking and Listening – Ask Questions – Avoid Daydreaming – Accept Accents – Use mind mapping – Interview – Complaints – Telephone
  • 14. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 General Tips • Reading – Read – Keep up with Current Events – Read Something Inspirational – Use the Internet
  • 15. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 General Tips • Non Verbal – Presence – Give Nonverbal Cues – Check Your Posture – Dress Appropriately – Smile – Touch – Shake Hands Properly
  • 16. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 General Tips • Attitude – Intend to Improve – Visualize – Be flexible – Be Likable – Commit to Being Truthful – Empathize – Don’t take yourself too seriously
  • 17. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 General Tips • Attitude – continued – Eliminate Negative Feelings – Be receptive to New Ideas – Take Responsibility – Respect the Other Person’s Point of View – Recognize the Impact of Stress on Communication – Be Real
  • 18. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 General Tips • Behavioral – Laugh – Use Good Manners – Recognize Manipulative Behavior – Recognize Condescending Manners – Avoid Words that Hurt – Change Abrasive Behavior – Handle Disagreements with Tact
  • 19. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 Questions
  • 20. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44
  • 21. www.edventures1.com | training@edventures1.com | +91-9787-55-55-44 • +91-97-87- 55- 55- 44 • training@edventures1.com • www.edventures1.com