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Digital natives run by digital immigrants IT Services are dead – Long live IT Services 2.0 Brian Kelly, UKOLN, University ...
 
 
 
4 themes…
1) user centricity personal learning environments personal research environments
2) open access
3) social networking
4) shared services, Web 2.0 and disruption
some reflections…
conclusion
questions images by weblover@slideshare, meisterjoker@slideshare, offshore@flickr, Poppyseed Bandits@flickr, David Reid@fl...
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Digital Natives Run by Digital Immigrants: IT Services are Dead, Long Live IT Services 2.0!

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A joint presentation given at the UCISA Management Conference 2008 in Glasgow by Brian Kelly and Andy Powell.

Published in: Technology, Education
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  • Very interesting ppt. The research indicated PPT only contains 30% of information; therefore the 70% valuable information comes from the presenter himself/herself. soEZLecturing.com provides you a chance to record your voice with your PowerPoint presentation and upload to the website. It can share with more readers and also promote your presentation more effectively on soEZLecturing.com.
    www.soezlecturing.com
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  • Conclusions

    we are on a roller-coaster in the dark - our eyes need to get used to the dark

    we might as well get as close to the front as we can so that we can see better and to have more fun

    but, can only do that within reason

    because there is a necessary hype-curve gap between those at the bleeding edge and those, like IT services, who need to run real services

    experiment with what is out there

    see yourselves as enablers as well as providers
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  • Slide 10

    I hope this presentation hasn’t given the impression of trivialising the issues here
    universities are complex orgs with complex requirements

    ensuring high-quality research and teaching, management the scholarly record, dealing with QAA type issues and so on

    on the other hand, it is not unusual for orgs under threat of disruption by new technology to assume that they are somehow immune

    Brian suggested that we can 'learn to stop worrying about web 2.0'.  I'm going to suggest more or less the opposite.  I think that we need to 'learn why we should start worrying'
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  • Slide 9

    least comfortable with this part of the talk

    shared service agenda in wider public sector

    we have been pretty good, largely thanks to coordinating role of JISC

    Athens, Chest, JISCMail, the national data centres, the JANET infrastructure and so on

    SS and Web 2.0 both result in users going outside the institution to external services to get things done

    SS driven by the institution

    Web 2.0 driven by the individual

    what’s different is who is in control

    and what the business drivers of the third-party service are

    Google Apps a good example here

    could see individuals, departments, or even whole universities outsourcing their email and office provision

    not just application layer – could outsource storage and compute power as well – Amazon S3

    all of which is potentially very disruptive

    not just to institutions but to current shared service providers like Eduserv and the JISC-funded services
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  • Slide 8

    ...ignores the impact of social networking

    our community tends to consider ‘content’ in isolation from the ‘social networks’ that need to build around that content

    what web 2.0 tells us is that building social networks around content is critical – Flickr, Slideshare, YouTube, etc.

    global concentration works

    building institutional services prevents social networks forming
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Transcript of "Digital Natives Run by Digital Immigrants: IT Services are Dead, Long Live IT Services 2.0!"

  1. 1. Digital natives run by digital immigrants IT Services are dead – Long live IT Services 2.0 Brian Kelly, UKOLN, University of Bath Andy Powell, Eduserv UCISA Management Conference Glasgow, March 2008
  2. 5. 4 themes…
  3. 6. 1) user centricity personal learning environments personal research environments
  4. 7. 2) open access
  5. 8. 3) social networking
  6. 9. 4) shared services, Web 2.0 and disruption
  7. 10. some reflections…
  8. 11. conclusion
  9. 12. questions images by weblover@slideshare, meisterjoker@slideshare, offshore@flickr, Poppyseed Bandits@flickr, David Reid@flickr, Jake Shears@flickr, XKCD.com and yours truly
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