Both sides, now Are we builders or users of services in the cloud?
<ul><li>Joni Mitchell – Both sides, now </li></ul>“ I've looked at clouds from both sides now From up and down, and still ...
<ul><li>we live in a rapidly changing environment </li></ul>
<ul><li>Web 2.0 </li></ul>
<ul><li>services in the “cloud” </li></ul>
<ul><li>impact on the way universities deliver and consume services </li></ul>
<ul><li>impact on Eduserv </li></ul>
<ul><li>primary focus of this talk is Eduserv </li></ul>
<ul><li>but issues are pertinent to funding bodies, universities and individuals </li></ul>
<ul><li>what is Eduserv? </li></ul>
<ul><li>a charity </li></ul>
<ul><li>a somewhat unusual charity </li></ul><ul><li>(you won’t find us rattling tins on the high street) </li></ul>
<ul><li>income thru sale of services </li></ul>
<ul><li>an educational charity </li></ul>
<ul><li>“a not for profit IT services company” </li></ul>
<ul><li>what is our mission? </li></ul>
<ul><li>“to realise the benefits of ICT for learners, researchers and the institutions that serve them” </li></ul>
<ul><li>where are we from? </li></ul>
<ul><li>Bath </li></ul>
<ul><li>the University of Bath </li></ul>
<ul><li>started in the pre-Web era </li></ul>
<ul><li>spun out of the University more than 10 years ago </li></ul>
<ul><li>spun out as a charity </li></ul>
<ul><li>seen as the best way of keeping our assets within the education community </li></ul>
<ul><li>what are we known for? </li></ul>
<ul><li>2 things primarily </li></ul>
<ul><li>1st thing we are known for… </li></ul>
<ul><li>Access and Identity Management </li></ul><ul><li>Athens </li></ul><ul><li>(centralised service funded partly by th...
<ul><li>more recently evolved into a new product suite known as OpenAthens </li></ul>
<ul><li>outsourced “access and identity” solution for institutions and service providers </li></ul>
<ul><li>we handle the technology that allows institutions and service providers to join the UK Access Management Federatio...
<ul><li>and other federations </li></ul>
<ul><li>“we support Shibboleth so you don’t have to” </li></ul>
<ul><li>but we also support other emerging “identity” standards… </li></ul><ul><li>SAML, OpenID and Information Cards </li...
<ul><li>with the intention of future-proofing services to institutions and content providers </li></ul>
<ul><li>2nd thing we are known for… </li></ul>
<ul><li>Licence negotiation </li></ul><ul><li>Chest </li></ul>
<ul><li>the benefits of negotiating as a community </li></ul>
<ul><li>for software (and other stuff) </li></ul>
<ul><li>both Athens and Chest have been very successful </li></ul>
<ul><li>and have been provided in a sustainable way for the benefit of the community </li></ul>
<ul><li>Athens has been a highly reliable part of the academic infrastructure for the last 10 years or so </li></ul>
<ul><li>we also do Web hosting, CMS and bespoke Web development </li></ul>
<ul><li>sometimes for the education sector </li></ul>
<ul><li>but mainly for the wider public sector </li></ul>
<ul><li>again, very successfully </li></ul>
<ul><li>success is what makes us sustainable and cost-effective – in delivering services we tend to generate operating sur...
<ul><li>those surpluses are given back to the community (because we are a charity) </li></ul>
<ul><li>which we do mainly thru our programme of research grants </li></ul>
<ul><li>managed by the Eduserv Foundation </li></ul>
<ul><li>which is where I come in </li></ul>
<ul><li>we are a small funding body </li></ul>
<ul><li>up to £.5M a year (but typically less in actual grants) </li></ul>
<ul><li>typically, we fund 3 research projects per year </li></ul>
<ul><li>where each project is equivalent of 1 FTE </li></ul>
<ul><li>for example </li></ul>
<ul><li>last year, we funded 4 projects related to Second Life </li></ul>
<ul><li>Sloodle </li></ul><ul><li>(Dan Livingstone, University of West of Scotland) </li></ul>
<ul><li>Learning from Virtual Worlds, Teaching in Second Life </li></ul><ul><li>(Diane Carr, London Knowledge Lab) </li></ul>
<ul><li>Theatron </li></ul><ul><li>(Hugh Dennard, KCL – though currently being managed by Mark Childs) </li></ul>
<ul><li>Modelling 4 All </li></ul><ul><li>(Ken Kahn, University of Oxford) </li></ul><ul><li>(not really Second Life at al...
<ul><li>and this year… </li></ul>
<ul><li>not announced yet </li></ul>
<ul><li>but </li></ul>
<ul><li>I’ll tell you anyway </li></ul>
<ul><li>3 projects </li></ul>
<ul><li>Creating a W3C Standard for Open Social Networking Data </li></ul><ul><li>(Harry Halpin, University of Edinburgh) ...
<ul><li>Rhizome: exploring strands of online identity in learning, teaching and research </li></ul><ul><li>(Steven Warburt...
<ul><li>This is me </li></ul><ul><li>(Shirley Williams, University of Reading) </li></ul><ul><li>(small grant) </li></ul>
<ul><li>all in the area of social networks and identity on the Web </li></ul><ul><li>(open standards and digital literacy)...
<ul><li>we also do other stuff </li></ul>
<ul><li>an annual symposium and other meetings </li></ul>
<ul><li>work on interoperability standards </li></ul>
<ul><li>advice on good practice in areas like metadata, middleware, elearning, virtual worlds, Web 2.0, open access, copyr...
<ul><li>but… </li></ul>
<ul><li>but… </li></ul>
<ul><li>we’ve increasingly come to realise that </li></ul>
<ul><li>associating our grant-giving with the “Foundation” brand tends to dilute the overall charitable brand of Eduserv <...
<ul><li>the “value” of grant-giving minimal in comparison to “value” of services </li></ul>
<ul><li>and small scale of grant-giving makes it difficult to ensure impact and “value for money” </li></ul><ul><li>(in th...
<ul><li>particularly when we try and focus on education generally </li></ul>
<ul><li>as a result we are beginning to think differently </li></ul>
<ul><li>new focus on delivering “services” to “higher education” </li></ul>
<ul><li>with the intention of offering large-scale, resilient, sustainable “data centre” capability </li></ul><ul><li>(rac...
<ul><li>offering hosted “services”, a “cloud” platform, identity management solutions and licence negotiation (including S...
<ul><li>but in order to do that properly </li></ul><ul><li>we need to understand your requirements </li></ul><ul><li>(that...
<ul><li>more importantly, we need to understand whether we can do this sustainably in an environment where existing Web 2....
<ul><li>what kinds of “services”? </li></ul>
<ul><li>we don’t know yet, but… </li></ul><ul><li>data repositories, portfolio, assessment, storage infrastructure, high-p...
<ul><li>will you still do Web hosting and CMS type solutions? </li></ul><ul><li>yes </li></ul>
<ul><li>will you still do licence negotiation? </li></ul><ul><li>yes </li></ul>
<ul><li>will you still do access and identity management (OpenAthens)? </li></ul><ul><li>yes </li></ul>
<ul><li>will you still work with the wider public sector and other areas of education? </li></ul><ul><li>yes (because that...
<ul><li>will you still give research grants? </li></ul>
<ul><li>yes… probably… but they’ll probably be a bit different </li></ul>
<ul><li>“work with us to improve our services” </li></ul><ul><li>rather than </li></ul><ul><li>“here’s some money to do so...
<ul><li>the fundamental question is </li></ul>
<ul><li>can we (by which I really mean the wider education community) deliver these kinds of services sustainably… </li></ul>
<ul><li>… in a Web 2.0, SaaS, “cloud” world in which lots of very good looking stuff is made available for free or very ch...
<ul><li>thank you </li></ul>
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Both sides, now - are we builders or users of services in the cloud?

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A presentation given at the Eduserv sponsor's session during ALT-C 2008.

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Both sides, now - are we builders or users of services in the cloud?

  1. Both sides, now Are we builders or users of services in the cloud?
  2. <ul><li>Joni Mitchell – Both sides, now </li></ul>“ I've looked at clouds from both sides now From up and down, and still somehow It's cloud illusions I recall I really don't know clouds at all”
  3. <ul><li>we live in a rapidly changing environment </li></ul>
  4. <ul><li>Web 2.0 </li></ul>
  5. <ul><li>services in the “cloud” </li></ul>
  6. <ul><li>impact on the way universities deliver and consume services </li></ul>
  7. <ul><li>impact on Eduserv </li></ul>
  8. <ul><li>primary focus of this talk is Eduserv </li></ul>
  9. <ul><li>but issues are pertinent to funding bodies, universities and individuals </li></ul>
  10. <ul><li>what is Eduserv? </li></ul>
  11. <ul><li>a charity </li></ul>
  12. <ul><li>a somewhat unusual charity </li></ul><ul><li>(you won’t find us rattling tins on the high street) </li></ul>
  13. <ul><li>income thru sale of services </li></ul>
  14. <ul><li>an educational charity </li></ul>
  15. <ul><li>“a not for profit IT services company” </li></ul>
  16. <ul><li>what is our mission? </li></ul>
  17. <ul><li>“to realise the benefits of ICT for learners, researchers and the institutions that serve them” </li></ul>
  18. <ul><li>where are we from? </li></ul>
  19. <ul><li>Bath </li></ul>
  20. <ul><li>the University of Bath </li></ul>
  21. <ul><li>started in the pre-Web era </li></ul>
  22. <ul><li>spun out of the University more than 10 years ago </li></ul>
  23. <ul><li>spun out as a charity </li></ul>
  24. <ul><li>seen as the best way of keeping our assets within the education community </li></ul>
  25. <ul><li>what are we known for? </li></ul>
  26. <ul><li>2 things primarily </li></ul>
  27. <ul><li>1st thing we are known for… </li></ul>
  28. <ul><li>Access and Identity Management </li></ul><ul><li>Athens </li></ul><ul><li>(centralised service funded partly by the JISC to provide single sign-on to bibliographic and other network services – still in use by the NHS) </li></ul>
  29. <ul><li>more recently evolved into a new product suite known as OpenAthens </li></ul>
  30. <ul><li>outsourced “access and identity” solution for institutions and service providers </li></ul>
  31. <ul><li>we handle the technology that allows institutions and service providers to join the UK Access Management Federation </li></ul>
  32. <ul><li>and other federations </li></ul>
  33. <ul><li>“we support Shibboleth so you don’t have to” </li></ul>
  34. <ul><li>but we also support other emerging “identity” standards… </li></ul><ul><li>SAML, OpenID and Information Cards </li></ul>
  35. <ul><li>with the intention of future-proofing services to institutions and content providers </li></ul>
  36. <ul><li>2nd thing we are known for… </li></ul>
  37. <ul><li>Licence negotiation </li></ul><ul><li>Chest </li></ul>
  38. <ul><li>the benefits of negotiating as a community </li></ul>
  39. <ul><li>for software (and other stuff) </li></ul>
  40. <ul><li>both Athens and Chest have been very successful </li></ul>
  41. <ul><li>and have been provided in a sustainable way for the benefit of the community </li></ul>
  42. <ul><li>Athens has been a highly reliable part of the academic infrastructure for the last 10 years or so </li></ul>
  43. <ul><li>we also do Web hosting, CMS and bespoke Web development </li></ul>
  44. <ul><li>sometimes for the education sector </li></ul>
  45. <ul><li>but mainly for the wider public sector </li></ul>
  46. <ul><li>again, very successfully </li></ul>
  47. <ul><li>success is what makes us sustainable and cost-effective – in delivering services we tend to generate operating surpluses </li></ul>
  48. <ul><li>those surpluses are given back to the community (because we are a charity) </li></ul>
  49. <ul><li>which we do mainly thru our programme of research grants </li></ul>
  50. <ul><li>managed by the Eduserv Foundation </li></ul>
  51. <ul><li>which is where I come in </li></ul>
  52. <ul><li>we are a small funding body </li></ul>
  53. <ul><li>up to £.5M a year (but typically less in actual grants) </li></ul>
  54. <ul><li>typically, we fund 3 research projects per year </li></ul>
  55. <ul><li>where each project is equivalent of 1 FTE </li></ul>
  56. <ul><li>for example </li></ul>
  57. <ul><li>last year, we funded 4 projects related to Second Life </li></ul>
  58. <ul><li>Sloodle </li></ul><ul><li>(Dan Livingstone, University of West of Scotland) </li></ul>
  59. <ul><li>Learning from Virtual Worlds, Teaching in Second Life </li></ul><ul><li>(Diane Carr, London Knowledge Lab) </li></ul>
  60. <ul><li>Theatron </li></ul><ul><li>(Hugh Dennard, KCL – though currently being managed by Mark Childs) </li></ul>
  61. <ul><li>Modelling 4 All </li></ul><ul><li>(Ken Kahn, University of Oxford) </li></ul><ul><li>(not really Second Life at all) </li></ul>
  62. <ul><li>and this year… </li></ul>
  63. <ul><li>not announced yet </li></ul>
  64. <ul><li>but </li></ul>
  65. <ul><li>I’ll tell you anyway </li></ul>
  66. <ul><li>3 projects </li></ul>
  67. <ul><li>Creating a W3C Standard for Open Social Networking Data </li></ul><ul><li>(Harry Halpin, University of Edinburgh) </li></ul>
  68. <ul><li>Rhizome: exploring strands of online identity in learning, teaching and research </li></ul><ul><li>(Steven Warburton, KCL) </li></ul>
  69. <ul><li>This is me </li></ul><ul><li>(Shirley Williams, University of Reading) </li></ul><ul><li>(small grant) </li></ul>
  70. <ul><li>all in the area of social networks and identity on the Web </li></ul><ul><li>(open standards and digital literacy) </li></ul>
  71. <ul><li>we also do other stuff </li></ul>
  72. <ul><li>an annual symposium and other meetings </li></ul>
  73. <ul><li>work on interoperability standards </li></ul>
  74. <ul><li>advice on good practice in areas like metadata, middleware, elearning, virtual worlds, Web 2.0, open access, copyright, information literacy, … </li></ul>
  75. <ul><li>but… </li></ul>
  76. <ul><li>but… </li></ul>
  77. <ul><li>we’ve increasingly come to realise that </li></ul>
  78. <ul><li>associating our grant-giving with the “Foundation” brand tends to dilute the overall charitable brand of Eduserv </li></ul>
  79. <ul><li>the “value” of grant-giving minimal in comparison to “value” of services </li></ul>
  80. <ul><li>and small scale of grant-giving makes it difficult to ensure impact and “value for money” </li></ul><ul><li>(in the way that JISC can for example) </li></ul>
  81. <ul><li>particularly when we try and focus on education generally </li></ul>
  82. <ul><li>as a result we are beginning to think differently </li></ul>
  83. <ul><li>new focus on delivering “services” to “higher education” </li></ul>
  84. <ul><li>with the intention of offering large-scale, resilient, sustainable “data centre” capability </li></ul><ul><li>(rack-space and managed hosting) </li></ul>
  85. <ul><li>offering hosted “services”, a “cloud” platform, identity management solutions and licence negotiation (including SaaS) </li></ul>
  86. <ul><li>but in order to do that properly </li></ul><ul><li>we need to understand your requirements </li></ul><ul><li>(that means you) </li></ul>
  87. <ul><li>more importantly, we need to understand whether we can do this sustainably in an environment where existing Web 2.0 services and infrastructure are free/very cheap </li></ul>
  88. <ul><li>what kinds of “services”? </li></ul>
  89. <ul><li>we don’t know yet, but… </li></ul><ul><li>data repositories, portfolio, assessment, storage infrastructure, high-performance computing, virtual world hosting (e.g. OpenSim), … </li></ul>
  90. <ul><li>will you still do Web hosting and CMS type solutions? </li></ul><ul><li>yes </li></ul>
  91. <ul><li>will you still do licence negotiation? </li></ul><ul><li>yes </li></ul>
  92. <ul><li>will you still do access and identity management (OpenAthens)? </li></ul><ul><li>yes </li></ul>
  93. <ul><li>will you still work with the wider public sector and other areas of education? </li></ul><ul><li>yes (because that work helps make us sustainable and cost-effective but our primary focus will be HE) </li></ul>
  94. <ul><li>will you still give research grants? </li></ul>
  95. <ul><li>yes… probably… but they’ll probably be a bit different </li></ul>
  96. <ul><li>“work with us to improve our services” </li></ul><ul><li>rather than </li></ul><ul><li>“here’s some money to do something interesting” </li></ul>
  97. <ul><li>the fundamental question is </li></ul>
  98. <ul><li>can we (by which I really mean the wider education community) deliver these kinds of services sustainably… </li></ul>
  99. <ul><li>… in a Web 2.0, SaaS, “cloud” world in which lots of very good looking stuff is made available for free or very cheaply? </li></ul>can we (by which I really mean the wider education community) deliver these kinds of services sustainably…
  100. <ul><li>thank you </li></ul>

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