Your SlideShare is downloading. ×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×

Introducing the official SlideShare app

Stunning, full-screen experience for iPhone and Android

Text the download link to your phone

Standard text messaging rates apply

Welcome to OpenAthens workshops Feb Mar 2009

632
views

Published on

Welcoming attendees to the OpenAthens workshops

Welcoming attendees to the OpenAthens workshops

Published in: Technology, Business

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
632
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
5
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide

Transcript

  • 1. eduserv OpenAthens Workshops 24 th Feb 2008 [email_address]
  • 2.  
  • 3. Purpose of the day
    • Learn about and see the latest developments for OpenAthens
    • Preview OpenAthens LA 2.0
    • See the improvements to simplify and ease the use of OpenAthens Managed Directory for Athens Administrators
    • Learn about the usability developments and new tools for helping you to help your staff and students in the MyAthens interface
    • Find out about pricing of annual subscriptions from August 2009 and your next steps
  • 4. The team
    • Keith Dixon – AIM Manager
    • David Orrell – Identity Systems Architect
    • Tom Demeranville – Senior Software Engineer
    • Sarah Quintin – Software Engineer
    • Simon Timms – Application Support Engineer
  • 5. Agenda for the day
    • 11.00 Intro and Welcome – Stephen Butcher
    • 11.10 The current situation, satisfaction & intentions - Andrew
    • 11.20 Moving forward with OpenAthens – Keith
    • 11.50 Getting support for OpenAthens – Simon
    • 12.10 Overview of the PM workshops – David/Tom
  • 6. Agenda for the day … cont
    • 12.15 Lunch and networking – ALL
    • 13.00 - 14.00 Workshops :
    • Breakout session 1:
    • 13.00 An introduction to OpenAthens LA 2.0 – David
    • Breakout session 2:
    • 13.00 Administration Tools – Tom
    • 13.30 MyAthens Future Directions - Sarah
    • Final session
    • 14.00 Questions and wrap up - ALL
  • 7. eduserv Current situation, satisfaction and institutional intentions for 2009/10 [email_address]
  • 8. OpenAthens
    • 351 institutions subscribed to OpenAthens
      • 60% FE Colleges
      • 40% HEIs
      • 28% subscribed for 3 years
  • 9. Satisfaction
    • Research conducted Dec 08
    • 90% satisfied with the service
    • 90% were quite likely/very likely to recommend
  • 10. The detail! 10 65 25 0 Non-tech help 28 52 17 3 Invoicing 3 72 17 7 Technical Support 3 80 7 10 Ongoing communications 7 68 17 7 Value for money 3 87 3 7 Ongoing maintenance 3 80 14 3 Explanation of technical issues 3 86 10 0 Specialised knowledge 10 66 24 0 Technical leadership 10 69 21 0 Innovation 3 82 10 3 Customer focus 3 97 0 0 Experience in HE/FE 3 90 7 0 Track record Don’t Know % Good/Very Good % Neither % Poor/Very Poor %
  • 11. Intent Survey Jan 2009/10
    • Advantages of OpenAthens
      • Familiarity
      • Continuity, no additional work for the Library
      • Simple and easy to use and administer
      • Usage statistics
      • Participation in UKAMF
      • Access to Shibboleth resources
      • Access to non-Shibbolised resources
  • 12. Intent Survey Jan 2009/10
    • Advantages of OpenAthens
      • Do not have to develop in-house IdP
      • Minimal impact on internal IT
      • Access to online resources off campus
      • Good value
      • Peace of mind
      • Support
      • Enables a smooth transition to local authentication
  • 13. Intent Survey Jan 2009/10
    • Perceived areas for improvement
      • Service desk response
      • Promoting non-Athens resources on MyAthens
      • Reliability
      • Subscription fees
  • 14. Intent Survey Jan 2009/10
    • Perceived areas for improvement
      • Confusion between accessing Athens & Shibboleth resources
      • Issues accessing Shibboleth resources
      • Lack of statistics for Shibboleth resources
      • A password that matches existing student login/ID
  • 15. Intent 09/10 Suggests between 63% and 97% will subscribe = between 221 and 340 institutions 3 Definitely not 14 Might not 20 Probably will 21 Almost certainly 42 Definitely will % Do you intend to subscribe in 09/10?
  • 16. Reasons for subscribing / not
    • Subscribing
      • Lack of skill/time/budget to implement & support Shibb
      • Happy with OpenAthens
      • Access to Athens resources
      • OpenAthens LA 2.0
    • Not
      • Have a functioning Shibboleth Idp
      • Proxies/IP authentication
  • 17. Resources State of flux, mixed bag for the foreseeable future Institutions need a solution that is flexible and adaptable 8% Other 40% Shibboleth 62% Athens 265 How many resources do you subscribe to? Ave
  • 18. eduserv
    • Delivering the benefits of IT for learning and research
    • Your ideas and feedback are welcome
    • [email_address]
  • 19. eduserv OpenAthens Workshops 24 th Feb 2008 [email_address]
  • 20. A bit of history
    • 1988 shared service initiatives within HE/FE
    • Eduserv est 1999 - registered charity
    • Eduserv Foundation est in 2003
    A shared service success story!
  • 21. Our purpose
    • To realise the benefits of IT for learning and research
  • 22. Fulfilling our purpose
    • Sustainable shared services
      • Licenence Negotiation
      • Access and Identity
    • Funding & disseminating R&D