Participating in the UK Access Management federation with OpenAthens Andrew Tavener – FAM Fair: The Options Explored 4 th March 2009

Eduserv Not-for-profit IT services on behalf of universities and colleges in the UK Charitable mission to realise the benefits of IT for learning and research Shared services include: Chest Agreements OpenAthens Web Hosting Web Content Management Web Development

Not-for-profit IT services on behalf of universities and colleges in the UK

Charitable mission to realise the benefits of IT for learning and research

Shared services include:

Chest Agreements

OpenAthens

Web Hosting

Web Content Management

Web Development

Agenda The current situation What is OpenAthens? Benefits Subscribing Future developments

The current situation

What is OpenAthens?

Benefits

Subscribing

Future developments

The current situation 351 institutions subscribed to OpenAthens 60% FE Colleges 40% HEIs 28% subscribed for 3 years NHS Millions of learners and researchers worldwide 200 SPs http://www.athensams.net/federations/openathens/organisations.aspx

351 institutions subscribed to OpenAthens

60% FE Colleges

40% HEIs

28% subscribed for 3 years

NHS

Millions of learners and researchers worldwide

200 SPs

The current situation 90% satisfied with the service 90% were quite likely/very likely to recommend Satisfaction research Dec 2008 “ I welcome what they do, I’m pleased they are there” “ They were very helpful with our transition to the UK access federation as our authentication route ”

90% satisfied with the service

90% were quite likely/very likely to recommend

Intent from Aug 1 st 2009 3% indicated that they did not intent to subscribe Some will subscribe for the 1 st time Expect 340 to 350 universities and colleges Institutional intent survey Jan 2009

3% indicated that they did not intent to subscribe

Some will subscribe for the 1 st time

Expect 340 to 350 universities and colleges

Resources Intent survey Jan 2009 Resources Ave How many resources do you subscribe to? 265 Athens 62% Shibboleth 40% Other 8%

It’s all about resources! Athens & Shibboleth resources will co-exist New technologies = New opportunities OpenID CardSpace Standards are continually evolving Solutions must be flexible, adaptable & cost effective

Athens & Shibboleth resources will co-exist

New technologies = New opportunities

OpenID

CardSpace

Standards are continually evolving

Solutions must be flexible, adaptable & cost effective

What is OpenAthens? OpenAthens is a standards based framework of software and services for Access and Identity Management. And …. uniquely for you, there is a fixed annual subscription to OpenAthens that provides unlimited access to ALL of the software and services that make up the OpenAthens framework.

OpenAthens is a standards based framework of software and services for Access and Identity Management.

And ….

uniquely for you, there is a fixed annual subscription to OpenAthens that provides unlimited access to ALL of the software and services that make up the OpenAthens framework.

What is OpenAthens? Fixed annual subscription Shared service model Everyone pays a contribution LA MD SP

Fixed annual subscription

Shared service model

Everyone pays a contribution

What are the components of OpenAthens? OpenAthens MD (Managed Directory) OpenAthens LA (Local Authentication) OpenAthens SP (Service Provider)

OpenAthens MD (Managed Directory)

OpenAthens LA (Local Authentication)

OpenAthens SP (Service Provider)

What are the components of OpenAthens? Plus …….. MyAthens (resource discovery & management tool) Administrator tools Reporting Statistics Service and support

Plus ……..

MyAthens (resource discovery & management tool)

Administrator tools

Reporting

Statistics

Service and support

What do you get? OpenAthens MD Eduserv holds the institution’s user identifiers & attributes Managed through secure web-based interface Self registration, bulk uploads and account activation Resilient replicated databases Access to Athens & Shibboleth protected resources Classic Athens

OpenAthens MD

Eduserv holds the institution’s user identifiers & attributes

Managed through secure web-based interface

Self registration, bulk uploads and account activation

Resilient replicated databases

Access to Athens & Shibboleth protected resources

What do you get? OpenAthens LA Standards based software Utilises an institution’s directory services Eduserv receives and assertion of authentication SSO for internal and external resources Access to Athens & Shibboleth protected resources Athens DA or Shibboleth

OpenAthens LA

Standards based software

Utilises an institution’s directory services

Eduserv receives and assertion of authentication

SSO for internal and external resources

Access to Athens & Shibboleth protected resources

What do you get? OpenAthens SP

OpenAthens SP

Intent Survey Jan 2009/10 Advantages of OpenAthens Familiarity Continuity No additional work for the Library Simple and easy to use and administer Usage statistics Participation in UK Access Management federation Access to Shibboleth resources Access to non-Shibbolised resources

Advantages of OpenAthens

Familiarity

Continuity

No additional work for the Library

Simple and easy to use and administer

Usage statistics

Participation in UK Access Management federation

Access to Shibboleth resources

Access to non-Shibbolised resources

Intent Survey Jan 2009/10 Advantages of OpenAthens Do not have to develop in-house IdP Minimal impact on internal IT Access to online resources off campus Good value Peace of mind, support Enables a smooth transition to local authentication

Advantages of OpenAthens

Do not have to develop in-house IdP

Minimal impact on internal IT

Access to online resources off campus

Good value

Peace of mind, support

Enables a smooth transition to local authentication

What will it cost from 1 st Aug 2009? 3-year subscriptions fixed at 2008/9 rates 3% increase for 2009/10 renewals Download sign-up form and return by end of June 09 http://www.athensams.net/libraries/subscription_rates JISC Band Annual subscription from 1 st Aug 09 A £8,320 B £7,440 C £6,570 D £5,690 E £4,820 F £3,940 G £3,060 H £2,190 I £1,310 J £700

3-year subscriptions fixed at 2008/9 rates

3% increase for 2009/10 renewals

Download sign-up form and return by end of June 09

Future developments Engagement with universities & colleges OpenAthens workshops Feb & March (198 delegates) Annual satisfaction survey Intent survey Service Desk satisfaction survey Product Advisory Groups Beta test programmes Ad-hoc feedback via help and service desks

Engagement with universities & colleges

OpenAthens workshops Feb & March (198 delegates)

Annual satisfaction survey

Intent survey

Service Desk satisfaction survey

Product Advisory Groups

Beta test programmes

Ad-hoc feedback via help and service desks

Future developments Choice – Value – Reduced Risk Easy adoption of new standards and technologies Improved user experience Improved Administration tools - > capability < work!

Choice – Value – Reduced Risk

Easy adoption of new standards and technologies

Improved user experience

Improved Administration tools - > capability < work!

Future developments OpenAthens LA 2.0 Ability to add non-Athens resources to resource lists Improved statistics (Shibboleth) Graphical reporting Coming summer 2009 OpenAthens workshops www.eduservevents

OpenAthens LA 2.0

Ability to add non-Athens resources to resource lists

Improved statistics (Shibboleth)

Graphical reporting

Choose OpenAthens if …….. Fixed annual budget Need to provide access to Athens & Shib resources Wish to make resources available IT department has more important things to do The student experience is key

Fixed annual budget

Need to provide access to Athens & Shib resources

Wish to make resources available

IT department has more important things to do

The student experience is key

Choose OpenAthens if …….. Do not have a robust 24x7x365 support process Want the flexibility to move to LA at some point Learners are not in your institutional directory Recognise that standards and technology change Do not want the upheaval of implementing and supporting new technologies

Do not have a robust 24x7x365 support process

Want the flexibility to move to LA at some point

Learners are not in your institutional directory

Recognise that standards and technology change

Do not want the upheaval of implementing and supporting new technologies

The bottom line …… “ I hope they continue to be successful, as they provide a nice, simple service. The alternative, Shibboleth is a horrible complicated service, which would require our IT department to do a lot of work which we don’t have time to do” Satisfaction Research Dec 2008

“ I hope they continue to be successful, as they provide a nice, simple service. The alternative, Shibboleth is a horrible complicated service, which would require our IT department to do a lot of work which we don’t have time to do”

Any questions? [email_address] 01225 474380 [email_address]