Traditional outsourcing is dead! What should your new ICT partner look like?

Traditional Outsourcing is Dead!What should your new ICT partner look like?Andrew Hawkins

Eduserv

Open or Closed ? Open or closed?

Thoughts on the Old World …• Long term multi-year contracts.• Exhaustive work on requirements.• Basic raw materials.• Systems difficult to configure.• Risk…

Government ICT Strategy

New WorldGovernment ICT Strategy Old World

A new way of looking at IT-driven services

A Golden Age of Utility Computing

Thinking About The New World• Digital by Default and Transparent.• “why should we build anything – just use that…”• Users’ expectations are tailored by what they have at home.• Government aware of how the commercial model of the supplier may work against best interests.

Working with SME’s

Aligning Suppliers• Greater in-house capability• Market intelligence is increasingly key• G-cloud / CloudStore is a great start• A new breed of supplier that can align with your commercial model

Aligning Suppliers• SME’s as an integral part of the supply chain .. – Consortia – Working with SI’s and SIAM – Innovation vs Commodity• Above all else, openness and agility

Working with SME’s  Proximity  Sector Commitment  Connectivity  Operational and Delivery Capability  Sustainability  Agility  Professional Services  FOCUS

Remember …

What government can do… • Simple, open, early engagement – We focus on service and delivery not sales and marketing • Access • Open, candid discussion on opportunity fit • Collaboration / Partnerships • Simple procurement

Thank You

Andrew Hawkins, Business Development Director andrew.hawkins@eduserv.org.uk @andrewhawkins65 Join us for drinks and canapés on stand 108

Traditional outsourcing is dead! What should your new ICT partner look like?

by Eduserv on Jul 10, 2012

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Traditional outsourcing is dead! What should your new ICT partner look like? Presentation Transcript