Challenge of working at ETS COMPAORE P. ABEL

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Sample of Internship report in a big company of Burkina Faso
ETS COMPAORE P. ABEL

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Challenge of working at ETS COMPAORE P. ABEL

  1. 1. ETS COMPAORE P. ABEL 1 INTERNSHIP REPORT (Non-Remunerative)CHALLENGE OF WORKING WITHIN ETS COMPAORE P. ABEL BY EDMOND TINDWENDE COMPAORE SUPERVISED BY AIME COMPAORE FROM 20TH JULY, 2012 TO 20TH AUGUST, 2012
  2. 2. ETS COMPAORE P. ABEL 2 Preface The main goals of this report are to explain what I did and learned during my internshipwith ETS COMPOARE PIGA ABEL. As part of the University requirement before gettingany degree, the report highlights what it is to work in Africa, especially within the companyof a Burkinabe’ successful entrepreneur.In fact, the report focuses mainly on the duties and assignments, the level of mentoring, thework conditions, the success and some wrong doing that I did when handling the differenttasks that was assigned to me by my supervisor. The report did make some recommendations out of this internship as goal of any internship isnot only to observe and learn, but also to give what can be done to make future internshipbetter if there is a need to do so. Indeed, at the end of the report, you will find someobservations and recommendation for improvement of the internship program..
  3. 3. ETS COMPAORE P. ABEL 3 Table of contentsPREFACE..................................................................................................................1TABLE OF CONTENTS..........................................................................................2I. INTRODUCTIONS................................................................................................3 1 Choice of the internship …………………………………………………….....4 2 Company profile ………………………………………………….………...5 3 Duties and Responsibilities………….................................................................6II. COMMENTS ON ASSIGNMENT........................................................................7 1 Work Experiences...............................................................................................8 2 Expectations and the Impact of My Work..........................................................9III. WORK ENVIRONMENT……………………………………………………..10 1 Typical work day……………………………………………………………..11 2 Level of mentoring………………………………………………………….. 12 3 The atmosphere……………………………………………………………... 13 4 The city……………………………………………………………………….14 5 The accommodation………………………………………………………….15IV. OBSERVATIONS AND CONCLUSION.........................................................16 1 Observation and Recommendation...................................................................17 2 Conclusion........................................................................................................18Special thanks............................................................................................................19
  4. 4. ETS COMPAORE P. ABEL 4I. Introduction.1 Choice of the internship The reasons behind the choice of doing the internship in my country have beendeeply thought. Indeed, being in first year of Business management makes difficult theobtaining of an internship in a big company as they favorised those with higher level. Inaddition of that, in my country I had much more chance to get an internship in a big companydue to my large network. Also, my country has witnessed the settlement of lots foreigncompanies and a rapid emerging of lots local businesses due to the attractive market. Anotherreason was that I was going on holidays in my country. Thus, it was the wisest choice that Icould make.2. Company Profile ETS COMPAORE P. ABEL which has the name of its founder, has grown from asole- proprietorship to a family business; therefore a partnership whom the owner are allmembers of the Mr. Compaore’s family. The company was founded twenty six (26) yearsago. Indeed, the company was created by Mr. Compaoré Piga Abel as a start-up and grows inthe long run as a big company. The company operated in diversified activities, but the mainactivity is the distribution of products such as aluminum plate, what makes it one of theleaders in this sector. The main business partners of the company are from China and Dubai.Since 2000, the company has started investing in the housing sectors. Thus, the companyowns and rents more than fifty (60) houses and buildings within the country. Recently, ETSCOMPAORE P. ABEL has started operating in the field of catering and hotels.
  5. 5. ETS COMPAORE P. ABEL 53. Duties and Responsibilities During my internship at ETS COMPAORE PIGA ABEL, I was assigned a multiple oftasks. Indeed, firstly, I carried out mainly some beaureautic tasks where my know-how inMicrosoft word and excel were highly exploited. In fact, I was assigned to write someadmistrative papers and do some accounting tasks. I had the possibility from time to time toplay the role of a translator into French and the local language (Moore), as the businesspartners of the company speak mainly English. I played the role of supervisor of thedisembarking of the goods in the warehouse of the company which is near from thecompany’s offices. In addition to this task, I sometimes become a sales man.II. Comments on assignments1. Work experienceWhat a great experience! That was the statement that I stated when I ended my internship. Atthe end of this internship, I have improved the level of my confidence and forged mypersonality. During this internship at ETS COMPAORE P. ABEL, I had to deal with differenttype of customers from very young persons to older ones etc. That obliged me to adapt mycommunication according to the customer so as to make the customer comfortable and be ableto communicate easily.The internship has enhanced my skills in several domains especially in sales and accounting.Being challenged to maximize the sales was absolutely great. That permits me to knowtoward which extend I can go when I am being challenged. Therefore, I know what it is towork under lots of challenge and pressure.
  6. 6. ETS COMPAORE P. ABEL 62. Expectation and Impact of my work Before coming at ETS COMPAORE P. ABEL, I wanted that at the end of theinternship, I would have improved my skills and forged my personality. I wanted challengingtasks that would push me to excel. I wanted to work and a good environment and have a goodrelation with my colleagues. I wanted to be able to share my ideas and that my ideas are takenin account. I was not disappointed. I know that I really contribute to shape the way business isdoing at ETS COMPAORE P. ABEL.I think I was really satisfied by my expectations.I think I did a really good job during my internship. My deep will to work hard and to doalways a good job had an important impact on my colleagues and my output. Indeed, I wasvery dedicated and motivated for all tasks that I was doing. I think I contribute to make thework environment much more comfortable and friendly while delivering an excellent job.III. WORK ENVIRONMENT1. The typical work day At ETS COMPAORE PIGA ABEL, the work start at 8:00am but, many are theemployees who start their work at 7:30am and take their lunch at around 12:30am or a littlebit later. In fact, at ETS COMPAORE PIGA ABEL, if a task requires you to go beyond thebreak time, you will go beyond. The place where the company is located is surrounded by lotsof restaurant, bars, what makes easier for the employees to eat their lunch with no need tomake a long distance or to go home for eating. In fact, employees usually bring either theirfoods from the nearest restaurant or go there in group. I was an intern so, and as the proverbstated” when in Rome, do as ROMs do”, I did the same and eat out with my colleagues.
  7. 7. ETS COMPAORE P. ABEL 7Everyone returns to the working place after 2 hours and half. In the working place, employeesexchange their ideas and try to help each other to do better. Officially at, 5:00pm, everyemployee has the right to go home, but, it appears that often employees will go home later ifthey have got some tasks to finish before leaving the work place.2. The level of mentoring My boss did an outstanding mentoring from the beginning to my last days at ETSCOMPAORE PIGA ABEL. He did help me through the whole process of my internship. Myboss knew how to motivate me and keep me in the track by giving me challenging andinteresting tasks. This motivates me to excel in everything I was doing. We did have a workrelationship but also, a human relationship. Indeed, my boss liked to discuss about someconcerns and even some personal issues with me. That increased my level of confidence andwilling to hit the books to make my boss proud of my job. The relationship that we have,permit me to share my ideas with my boss and get feedbacks quickly. It is true that my bosswas a great motivator for me but, my colleague also did a great job in the confidence that Ihad by exchanging with me and helping me when I had a difficulty with a task.3. The atmosphere I think my days that spent at ETS COMPAORE PIGA ABEL were amazing. Theatmosphere was friendly. The way my boss and my colleagues behaved made mecomfortable. Every day in my work place was a great pleasure. In fact, most of Burkinabeemployees are opened mind and liked to talk about the headlines.4. The city Ouagadougou, the capital of Burkina Faso has seen its population doubled in almosttwo years and this trend is still in the track. Ouagadougou is full of projects all around the
  8. 8. ETS COMPAORE P. ABEL 8city. In this capital, you can find one bars next to the other and lots of restaurants servingdelicious dishes and meals. In the center of the town, you can find lots of restaurants servingEuropean foods. Ouagadougou is crowded with cyber where lots of young people come toexchange and have fun at the same time. The favorite moment of the day of lots “ouagalais”like everywhere is the night. Indeed, during the night, there are lots of “maquis”, lots of nightclub where you can go to dance and have crazy times. If you come in Burkina Faso,particularly in the capital, Ouagadougou, do not miss to visit the “Le PARC BANGREWEOGO” and Loumbila beach and others. You will not forget these moments in these places.5. The accommodation As the internship was in my country, I obviously was with my family, but for thosewho wish to do their internship in Ouagadougou, there are lots places where to sleep. You canrent an apartment, but if you want to have full freedom, you may rent a house. In fact, therental prices are very cheap starting from £50 monthly. With £150 monthly, you can live in aluxious house with all the (meubles). In short the living conditions is very cheap in BurkinaFaso and especially in Ouagadougou.IV. Observations and Conclusion1. Observations Despite my great experience that I had at ETS COMPAORE P. ABEL, I think it wouldbe incomplete if no observation is made. Indeed, at the end of this internship, I made a coupleof observation concerning the way the company can do to enhance their internship programs.In fact, employees do lots of extra work hours non- remunerated. Employees feel like it hasalmost become an obligation for them to do lots of extra hours because they do it veryfrequently. Also, the program of internship was not enough structured and planned. When, I
  9. 9. ETS COMPAORE P. ABEL 9arrived I feel this lack of organization in the level of the internship. But with me, I feel a bigeffort that the company was doing to ensure that I did a good internship.Therefore, I think the company should re-organize their internship program and offer anexcellent supervisor to all future interns. In addition, the company should look at closely theproblem of extra hours that is too much in regard of lots of employees.Conclusion. The choice of doing the internship at ETS COMPAORE P. ABEL was a great choice. Ihave learnt a lot from this Burkinabe successful entrepreneur and the way business is operatedwithin his company. At ETS COMPARE P. ABEL, I have the possibility to put in practicesome skills that I acquired in the university. Doing internship at this company has challengedand made me more that ever hurry up to be on my next internship.
  10. 10. ETS COMPAORE P. ABEL 10Special ThanksMr Piga. Abel Compaore: Business Owner for making for granting a wonderful internship.Mr Aime D. Compaore: Superviser for his great help and his friendship.Mr Paul Nikiema: Employee for his friendship and his motivation.Mr Saidou: Employee.Mr Rasmane Nikiema: EmployeeMr Joany Balima: EmployeeALL those who contribute to make my internship an amazing one.
  11. 11. ETS COMPAORE P. ABEL 11Name of Supervisor: Compaore D. Aime Name of Intern: Compaore T. EdmondSignature : Signature :Date : 22/08/2012 Date : 22/08/2012

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