Switchpoint Presentation - Information for Crisis Victims


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In 2009 and 2012, InSTEDD worked with Thomson Reuters Foundation to design, test and deploy an "Emergency Information System" program that would help survivors of a crisis with information relevant to them delivered via their mobiles. Here is a synopsis and the results of a 3rd party evaluation done after the deployment in Haiti.

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Switchpoint Presentation - Information for Crisis Victims

  1. 1. 2010 January 12, 7.0 Léogâne 18°30′39″N 72°38′2″W
  2. 2. “Information is a vital form of aid in itself… Disaster-affected people need information as much as water, food, medicine, or shelter. Information can save lives, livelihoods and resources.” World Disaster Report
  3. 3. InSTEDD tech & field support SMS, Twitter, etc + Thomson Reuters Fdn program Curation, Workflow Emergency Information System Outgoing messages EIS Piloted in Indonesia, Dec 2009
  4. 4. Many groups collaborated around 4636 Thompson Reuters Foundation EIS * Many consumers / destinations of EIS information not shown. (Base diagram produced by Ushahidi as part of their PR/fundraising efforts) Crowdsourced translation/m apping/catego rization Visualization/ Dissemination
  5. 5. 450 EIS recipients interviewed 92% found EIS messages „very useful‟ 74% explained how they acted in some way on EIS messages 96% with people they knew said they shared information
  6. 6. Feedback „I did not know what to do in case of sexual aggression. I used the information to help another young lady who was raped after the earthquake.’ ‘Many times I had difficulty accessing information on food and health assistance for my pregnant wife. I was happy to get directions on where pregnant women can go for help.’
  7. 7. Health – 68.4% Shelter – 9.3% Security – 5.1% Food – 3.8% Water and sanitation – 3.3% Education – 3.3% Contacting missing people – 3.1% Job opportunities – 2.9%
  8. 8. Feedback ‘Before, I did not care if people urinated near my tent where I live, but after receiving information from EIS regarding health hazards, whenever I saw someone doing it near my tent I’d tell them what they were doing was putting our health in danger.’ ‘I was looking for ways to help surviving children cope with earthquake aftershocks. EIS gave me lots of tips on how to help them.’
  9. 9. 2010 January 11 12, The disaster was set up and waiting to happen by Jan 12 What should have Jan 11 looked like? Can we help Haiti imagine and build it?