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Leadership Negotiations & Change primer
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Leadership Negotiations & Change primer

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Attempt to distill leadership, change, conflict, and negotiations into a simple yet powerful primer for a specific audience.

Attempt to distill leadership, change, conflict, and negotiations into a simple yet powerful primer for a specific audience.

Published in: Business

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  • If you have a large cube of ice, but realize that what you want is a cone of ice, what do you do? First you must melt the ice to make it amenable to change (unfreeze). Then you must mold the iced water into the shape you want (change). Finally, you must solidify the new shape (refreeze). –Mindtools, http://www.mindtools.com/pages/article/newPPM_94.htm
  • http://www.mindtools.com/pages/article/newPPM_82.htm
  • E Kass – 2013, Conflict and Negotiations Seminar, USF
  • E Kass – 2013, Conflict and Negotiations Seminar, USF
  • E Kass – 2013, Conflict and Negotiations Seminar, USF
  • E Kass – 2013, Conflict and Negotiations Seminar, USF
  • E Kass – 2013, Conflict and Negotiations Seminar, USF
  • Transcript

    • 1. Leadership, Change, &Negotiations…a primer.Presented by Ed Hernandez
    • 2. Why Lead?  Leadership is…  Everyone Listens to you?  You listen to everybody?  Or…a relationship? Leadership is a relationship between those who aspire to lead and those who choose to follow. Sometimes the relationship is one-to-many. Sometimes it‟s one-to-one. But regardless of whether the number is one or one thousand, leadership requires engaging others. -The Leadership Challenge (5th Edition), 2012, (p30) How do you engage others…Start with Why!LCN Primer – By Ed Hernandez
    • 3. Thoughts?  Next time you are networking, don‟t ask what you do for a living…ask why you do it?  Are leaders born or made?  Yes, of course, all leaders are born. We‟ve never met a leader who wasn‟t!  The truth is that leadership is an observable set of skills and abilities that…can be strengthened, honed, and enhanced if we have the motivation and desire, the practice and feedback, and the role models and coaching. -The Leadership Workshop Facilitator‟s Guide (4th Edition), 2012, (p6)LCN Primer – By Ed Hernandez
    • 4. Traits of effective leaders.  “They practice what they preach”  “They walk the talk”  “Their actions are consistent with their words”  “They actions are consistent with their words”  “They put their money where their mouth is.”  “They do what they say they will do.”LCN Primer – By Ed Hernandez
    • 5. How do you (as leaders) affect change?  It depends…  What it depends on:  Why…change is needed or desired  What…is being changed and who will it impact  How…will this improve or change the status quoLCN Primer – By Ed Hernandez
    • 6. Lewin‟s Change Model  Lewin‟s Why to Change…  "Motivation for change must be generated before change can occur. One must be helped to re- examine many cherished assumptions about oneself and ones relations to others.”  This is the first stage in “Unfreezing” from which change begins…preparing the organization to accept that change is necessary, which involves break down the existing status quo before you can build up a new way of operating.LCN Primer – By Ed Hernandez
    • 7. Lewin‟s Change Model (cont.)  Change…is the only constant – Heraclitus, Greek philosopher  In order to accept the change and contribute to making the change successful, people need to understand how the changes will benefit them.  Unfortunately, some people will genuinely be harmed by change…you need to foresee and manage these situations.  Time and communication are the two keys to success for the changes to occur.  Re-freezing…creating a new and safe sense of stability in the new ways of working.LCN Primer – By Ed Hernandez
    • 8. But how do you make change succeed?  Kotter‟s 8 Step Model furthers Lewin‟s thoughts…  Create a sense of urgency (Un-freeze)  Form a powerful coalition  Create a vision for change  Communicate the vision (Change)  Remove Obstacles  Create short-term wins  Build on the change  Anchor the change in corporate culture (Re-freeze) -Mindtools, 2013LCN Primer – By Ed Hernandez
    • 9. Thoughts?  As leaders, or change agents, you must leverage lessons from your peers, mentors, or coaches to remove obstacles…as change means the potential for conflict.  How do you resolve conflict?  Do you negotiate or advocate for your position or an interest?  Do you get your way, give away the farm, or compromise?LCN Primer – By Ed Hernandez
    • 10. Conflict.  Is Conflict good or bad?  How do you feel a/b conflict?  What do you think a/b conflict?  What are the consequences of conflict?  Conflict is a process that begins when one party perceives / believes that some other party is, has been, or will be negatively affecting something that party cares about.  Someone is, was, will be frustrating your goals.LCN Primer – By Ed Hernandez
    • 11. Major Approaches to Handling Conflict E Kass, Negotiations Seminar, 2013LCN Primer – By Ed Hernandez
    • 12. Negotiating is a strategy to resolve conflict.  Questions to ask:  Do I care a/b this person after this issue is resolved?  Will I ever see this person again?  Do I need to even negotiate with him/her?  What is my BATNA?  Best Alternative to a Negotiated Agreement  What is their BATNA?  Is it a fixed pie or can we expand the offering?  What is it that we really want?LCN Primer – By Ed Hernandez
    • 13. Distributive vs. Integrative Negotiations  Distributive Negotiations occur when there is a fixed pie or a belief of limited and scare resources.  Knowledge is power…don‟t lose it.  Be ready to walk away (what is your reservation point…when does it become a „bad‟ deal)  Integrative leans towards „expanding the pie‟  How to expand the pie:  Asking questions a/b interests and priorities  Sharing information on your interests/priorities  Brainstorm ideas to meet those interestsLCN Primer – By Ed Hernandez
    • 14. 10 Best Strategies for Negotiators 1. Be Prepared 2. Diagnose the fundamentals structure of the negotiation 3. Work the BATNA 4. Be willing to walk away 5. Master Paradoxes (contradictory elements) 6. Remember the intangibles 7. Actively manage coalitions 8. Savor and protect your reputation 9. Remember that rationality and fairness are relative 10. Continue to learn from the experience -Essentials of Negotiation, R Lewicki, 2011, (p251)LCN Primer – By Ed Hernandez