If You Build It, Will They Become
          Social?

SharePoint 2010 Social
 Features and how to make
 their implementatio...
Agenda

 ‣ Edgewater Overview
 ‣ Introduction: A New Social Reality
 ‣ Microsoft SharePoint 2010 new Social Features
 ‣ Ad...
Edgewater Technology, Inc

      ‣       Edgewater provides a unique blend of specialty IT services
              consolid...
Sampling of Customers
CPG/Manufacturing     Healthcare               Insurance




Emerging              Hospitality      ...
Edgewater Technology: Web Solutions
Externally Facing                                  Sales

     Marketing              ...
Web Solutions Practice

                                                            • Web 2.0 Strategy
                   ...
Introduction: A New Social
          Reality




                             edgewater.com
               7             m...
New World of Expectations – Driven by Consumers

‣ Complete Access and Control
‣ Easy to Use, Rich Interfaces
‣ Anytime, A...
Social Media is not a Passing Fad

What is it?
Social Media integrates social interaction with publishing and
   distribut...
What’s in it for me?

 ‣ Increase productivity and efficiency
 ‣ Cut expenses (travel, meeting prep, etc.)
 ‣ Make better ...
Microsoft SharePoint 2010:
Social Collaboration Enabler




                               edgewater.com
                1...
Don’t Invent, Borrow and Integrate!

                   ‣ My Site, Colleagues, Groups,
                     Connection bro...
If you build it, Will they
     become social?




                             edgewater.com
               13           ...
What to expect

                      Level of Involvement

                        1%
                 9%




           ...
Critical Success Factors: Enterprise 2.0

 ‣ Andrew McAfee’s hypothesis: Within organizations,
   collaboration technologi...
Critical Success Factors

 ‣ Scalability and Flexibility
   • Ability to quickly adapt, try and fail often
   • Allowing g...
Enterprise 2.0 Maturity Model

Enterprise Information and Intelligence
Accessibility
                                     ...
Edgewater Technology - Key Offerings

‣ Strategy, Architecture &        ‣ Implementation
  Planning                       ...
Quick start – Up and running in 8-10 weeks

Plan                       Launch                      Leverage
Educational de...
For Demo and More
Information come see us in
        booth 2128

 ofishler@edgewater.com

                             edg...
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If you build it, will they become social? Implementing Enterprise 2.0 using SharePoint 2010 new social features

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During the 2010 AIIM Expo + Conference in Philadelphia, April 20th-22nd, Ori Fishler, conducted a short presentation on the social integration capabilities of SharePoint 2010. In this thought provoking session, Ori highlighted opportunities for portal upgrade into an enterprise 2.0 emergent environment with SP 2010 and the best ways to make it a success and drive adoption.

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  • Why did MS Make this investment?Social media is a global phenomenon – happens in all marketsWhy? It works.COLLABORATION is the value-add component for organizations.Sharepoint has always been about collaboration, but 2010 takes it to a new level.Mentioning what you’re working on at the watercooler hits a limited population. You’re lucky if you reach someone who can contribute meaningfully to your efforts.Facebook and similar broke the watercooler barrier. You broadcast your current state to your entire network. (avg 135 cap)Company org chart does not match the day to day relationships and communications that get work done! Your org chart would look more like a web!
  • If you build it, will they become social? Implementing Enterprise 2.0 using SharePoint 2010 new social features

    1. 1. If You Build It, Will They Become Social? SharePoint 2010 Social Features and how to make their implementation an organizational success
    2. 2. Agenda ‣ Edgewater Overview ‣ Introduction: A New Social Reality ‣ Microsoft SharePoint 2010 new Social Features ‣ Adoption & Best Practices ‣ Getting Started edgewater.com 2 makewaves@edgewater.com
    3. 3. Edgewater Technology, Inc ‣ Edgewater provides a unique blend of specialty IT services consolidated into four major offerings: • Advisory Services • Strategic Business Services • Enterprise Applications • Strategic Technical & Data Services ‣ Founded in 1992 – Headquartered in Wakefield, MA – Large North American footprint – + 330 Employees – +700 clients – +2200 projects completed to date – Publicly Traded (NASDAQ: EDGW) edgewater.com 3 makewaves@edgewater.com
    4. 4. Sampling of Customers CPG/Manufacturing Healthcare Insurance Emerging Hospitality Life Sciences Financial Services Information/Media Retail edgewater.com 4 makewaves@edgewater.com
    5. 5. Edgewater Technology: Web Solutions Externally Facing Sales Marketing Service E-Commerce Community Mobile and Commerce and Collaboration Content E-Marketing Customer Self Services Search Personalization Service Internally Facing Content Web Analytics Management Core Internal Collaboration and Applications edgewater.com 5 makewaves@edgewater.com
    6. 6. Web Solutions Practice • Web 2.0 Strategy • Competitive Analysis Strategy • Road Map Development Web Strategy • Organization Assessment • Operational Strategy Planning Business / • Budgeting & Planning Vendor Functional Selection Requirement Execution Usability and Creative Web Interface Services Development Development Product Program Testing and Integration Customization Management Deployment edgewater.com 6 makewaves@edgewater.com
    7. 7. Introduction: A New Social Reality edgewater.com 7 makewaves@edgewater.com
    8. 8. New World of Expectations – Driven by Consumers ‣ Complete Access and Control ‣ Easy to Use, Rich Interfaces ‣ Anytime, Anywhere, Any Device • In Real Time! ‣ Communicate, Collaborate, Interact, Share edgewater.com 8 makewaves@edgewater.com
    9. 9. Social Media is not a Passing Fad What is it? Social Media integrates social interaction with publishing and distribution technologies to foster: • Content generation • Thought distribution • Debate • Productivity • Innovation COLLABORATION adds value by • Connecting people • Knowledge sharing • Building Community edgewater.com 9 makewaves@edgewater.com
    10. 10. What’s in it for me? ‣ Increase productivity and efficiency ‣ Cut expenses (travel, meeting prep, etc.) ‣ Make better decisions ‣ Improve organizational knowledge ‣ Provides people with new ways to connect and share knowledge ‣ Blogs and Discussion Groups can trigger problem solving and new ideas ‣ Social Media provide a way to unhide and share knowledge ‣ Social networking profiles help people find experts edgewater.com 10 makewaves@edgewater.com
    11. 11. Microsoft SharePoint 2010: Social Collaboration Enabler edgewater.com 11 makewaves@edgewater.com
    12. 12. Don’t Invent, Borrow and Integrate! ‣ My Site, Colleagues, Groups, Connection browsing, Skill browsing ‣ Status updates, Activity feeds ‣ Tagging and tag clouds, Bookmark sharing ‣ Content rating, Comments, Like ‣ Image and Video sharing ‣ Blogs & Wikis ‣ Presence and IM, Live meetings ‣ Discussion forums edgewater.com 12 makewaves@edgewater.com
    13. 13. If you build it, Will they become social? edgewater.com 13 makewaves@edgewater.com
    14. 14. What to expect Level of Involvement 1% 9% Passive Active Champions 90% edgewater.com 14 makewaves@edgewater.com
    15. 15. Critical Success Factors: Enterprise 2.0 ‣ Andrew McAfee’s hypothesis: Within organizations, collaboration technologies are dictated by the most powerful person involved in the collaboration. ‣ User Adoption • Distributed ownerships and local champions • Identify and cultivate your community leaders • Executive buy in and participation • Put Intranet use in the line of business: use of the Intranet is not outside your work, it is where work gets done! • Training edgewater.com 15 makewaves@edgewater.com
    16. 16. Critical Success Factors ‣ Scalability and Flexibility • Ability to quickly adapt, try and fail often • Allowing groups to start their own areas ‣ Right Level of Control and Governance • Establish clear guidelines • Ask the community to report any deviations. edgewater.com 16 makewaves@edgewater.com
    17. 17. Enterprise 2.0 Maturity Model Enterprise Information and Intelligence Accessibility 7. Gain 6. Insight Combine , Mashup 5. Context and 4. Relationships Collaborate, 3. Contribute, Share, Inter Create, Com act 2. ment Consume, R ead, Learn 1. Subscribe, Find User Interactivity and Engagement Level edgewater.com 17 makewaves@edgewater.com
    18. 18. Edgewater Technology - Key Offerings ‣ Strategy, Architecture & ‣ Implementation Planning • Customization ‣ Prototypes & Quick • Custom Webparts and coding Starts • Integration ‣ User Experience ‣ Upgrades & Migration edgewater.com 18 makewaves@edgewater.com
    19. 19. Quick start – Up and running in 8-10 weeks Plan Launch Leverage Educational demonstration SharePoint environment Administrator training on a virtual server Strategy definition Quick Start solution User training framework Technical, security and Implementation of defined Leverage Planning: future active directory customizations and directions and plans requirements components Business requirement Setting of accounts and Implementation Roadmap interviews access to provided virtual environment SharePoint architecture Transfer of Virtual Environment to Client SharePoint implementation Plan Presentation edgewater.com 19 makewaves@edgewater.com
    20. 20. For Demo and More Information come see us in booth 2128 ofishler@edgewater.com edgewater.com 20 makewaves@edgewater.com

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