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Scaling Up SharePoint

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How to improve governance, adoption, performance and security of your growing SharePoint environment

How to improve governance, adoption, performance and security of your growing SharePoint environment

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  • Governance (one size does not fit all)Clear VisionKey Roles and ResponsibilitiesPolicies Guiding PrinciplesLaunch and Roll-out (Adoption) StrategyContent Management PlanTraining PlanGovernance Plan DocumentUser Adoption StrategyCommunication PlanTraining PlanContent Conversion PlanUser Support PlanIncentives and Reward Plan
  • Our web solutions practices provides services and solutions that leverage web technologiesAt the top the umbrella represents our web strategy and architecture offerings that span across our 3 major focus areas. The three core areas of focus include SharePoint, portals and site based on other platforms, custom web application development and web analyticsWe have helped number of clients build intranets, internet & extranet sites using SharePoint our own infrastructure is consists of SharePoint based Internet site, Intranet site for collaboration and extranet site for working with customers and third-parties. Our web analytics expertise rounds-off our capabilities by providing capabilities to measure and monitor usage and user behavior and to optimize the sites and applications based on statics and analytics data captured. At the high-end
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    • 1. Scaling Up SharePoint:How to improve governance, adoption, performance and security of your growing SharePoint environmentinfo360
    • 2. Scaling Up SharePoint:How to improve governance, adoption, performance and security of your growing SharePoint environmentinfo360
    • 3. Technology Management Consulting Firm
      • Provide a unique blend of specialty IT services
      • 4. Leverage proven industry expertise in strategy, technology and enterprise performance management
      • 5. Focus on middle and Global 2000 market
      Founded in 1992
      • Headquartered in Wakefield, MA
      • 6. Large North American footprint
      • 7. + 330 Employees
      • 8. +700 clients
      • 9. +2400 projects completed to date
      • 10. Publicly Traded (NASDAQ: EDGW)
      4/4/2011
      3
      Edgewater Overview
    • 11. 4/4/2011
      4
      4 Key SharePoint Trends
      • Rapid adoption
      • 12. Major improvements in collaboration and content mgmt. capabilities
      • 13. Enterprise scalability
      • 14. 23% respondents said usage set to double in the next 12 months 1
      • 15. 12% are hosting more than 1,000 team sites, 11% adding more than 25 sites a month 1
      • 16. Even if it starts out small, SharePoint is likely to turn into an enterprise project
      • 17. 62% of CIOs said that SharePoint was a critical component of their technology portfolio 2
      • 18. Treated as a true business application, similar to Microsoft Exchange or SAP
      • 19. Collaboration is the most popular application, followed closely by document management, file-share replacement, portals & intranets
      • 20. 45% use SharePoint for collaboration between project partners, and 18% use it to interact with customers 1
      1 – AiiM SharePoint Strategies and experience 2010
      2 – IDG SharePoint Survey 2008
    • 21. Governance – Business Management Problems 1
      Insufficient workflow processes (44%)
      Disorganized content (40%)
      Lack of an over-arching site creation strategy (38%) – when are sites being created and abandoned
      Chain of responsibility for site management
      End-user Frustration 1
      Are performance and user interface problems hindering productivity
      Access and permissions problems – not enough/too much
      What sites features are used and what is collecting dust?
      Content Problems 1
      Duplicated document or record copies/multiple content versions (42%)
      Difficulty searching across multiple SharePoint sites (43%)
      Rapid data growth without bounds
      Site sprawl, with no policy on ownership and end-of-life
      4/4/2011
      5
      Growing Pains
      1 – AiiM SharePoint Strategies and experience 2010
    • 22. 4/4/2011
      6
      Risks Ahead
    • 23. 4/4/2011
      7
      SharePoint Maturity Curve
      Well-Oiled Machine Based on Industry Best Practices
      Organizations need to climb the maturity curve to survive
      Basic Organization & Processes
      Unmanaged Organic Growth
    • 24. Combined offering with Axceler focused on:
      Governance
      User Adoption and Usage
      Rights & Permissions
      2010 Migration Readiness
      Focused on low hanging fruit
      Includes both software and services
      Quick delivery and low cost of entry
      4/4/2011
      8
      SharePoint HealthCheck
    • 25. Rights & Permissions
      Appropriate permission settings
      Use of SharePoint groups
      Use of Admin privileges
      Content creation rights
      Governance
      Site provisioning process
      Content creation and management process
      Farm management
      Rights assignment
      Content creation and management process
      4/4/2011
      9
      HealthCheck Focus
    • 26. User Adoption
      Current usage patterns
      Interview based analysis of site usage
      Identification of dead zones and problem areas
      SharePoint 2010 Readiness
      Combination of automated and Human Expert based analysis
      Identify problem areas
      Identify options for migration
      4/4/2011
      10
      HealthCheck Focus (cont.)
    • 27. Summary of Findings Presentation
      Traffic Light Report
      Security Model and Administration
      Existence of and Compliance with Governance Policies
      Trends in Usage and Site Activity
      Performance and Storage
      Comprehensive Site Analysis Reports
      Storage capability
      Size and number of files and items in lists
      Use of managed features, web parts & more
      Site & User activity reports
      Migration Readiness Report
      Hardware/software readiness (equipment, licensing, MS Office integration)
      Customizations that could be replaced with out-of-the-box functionality
      Highlight existing functionality that may require special treatment
      Recommendations for the migration planning process and approach
      4/4/2011
      11
      What You Get?
    • 28. $20k-$25k for small to mid sized farm (1-3 servers)
      4-5 weeks in duration
      Includes software and services costs
      4/4/2011
      12
      Cost & Duration
    • 29. Edgewater Contact Information
      4/4/2011
      13
      • Ahmed HafeezDirectory of Technology781-224-9015ahafeez@edgewater.com
    • 4/4/2011
      14
      Web Solution - Primary Offerings
      Web Strategy
      • Integrated Portals
      • 30. Custom Web Applications
      • 31. E-commerce, CMS
      B2B Web Rejuvenation
      • ROI
      • 32. Web Strategy Roadmap
      • 33. Redesign, Rebuild
      6 Primary Solutions
      Migration to SP 2010
      Customer Intelligence
      • Web Intelligence
      Web Analytics Framework
      BI
    • 42. 4/4/2011
      15
      Web Solutions Practice
      • Web 2.0 Strategy
      • 43. Competitive Analysis
      • 44. Road Map Development
      • 45. Organization Assessment
      • 46. Operational Strategy
      • 47. Budgeting & Planning
    • 4/4/2011
      16
      SharePoint Key Offerings
      Implementation
      Customization
      Custom Webparts and coding
      Integration
      Upgrades & Migration
      Strategy, Architecture & Planning
      Prototypes & Quick Starts
      User Experience
    • 48. Sampling of our Web Strategy, SharePoint & Portals Clients
      4/4/2011
      17
    • 49. Challenge
      Need to use technology to stay competitive
      Create multiple environments for various audiences providing unified administration and consistent experience
      Solution
      Implemented SharePoint
      Custom content targeting and security
      Single sign on and legacy application integration
      BI and Dashboards Integration
      4/4/2011
      18
      Millers Mutual: SharePoint Based Unified Web Environment
    • 50. 4/4/2011
      19
      Millers Mutual: SharePoint Based Unified Web Environment
    • 51. 4/4/2011
      20
      Arkansas State Treasury: Extranet
      The Arkansas State Treasury (AST) is responsible for cash management and investing of state moneys. In addition to cash management and investments, the Treasury distributes money to local governments from the state and also handles the distribution of local sales and use taxes.
    • 52. CHALLENGE
      Improve information dissemination, collaboration and communication with various third-parties, such as banks and state and local government agencies.
      SOLUTION
      Edgewater deployed an extranet based on SharePoint 2010 that enables external stakeholders to access account statements and other reports, complete regulatory forms, and stay informed. The new portal also enforces state policies regarding audit tracking and document retention
      Key Technologies
      Microsoft SharePoint 2010, Microsoft SQL Server 2008, .Net 3.5 Framework, Microsoft Windows Server 2008
      4/4/2011
      21
      Arkansas State Treasury: Extranet
    • 53. 4/4/2011
      22
      Edgewater: Internet, Extranet & Intranet
    • 54. 4/4/2011
      23
      The End
    • 55. For 23% of respondents, all of their office staff actively access SharePoint. This is set to double in the next 12 months
      12% are hosting more than 1,000 team sites, with 11% adding more than 25 team sites a month
      Collaboration is the most popular application, followed closely by document management and file-share replacement. Portals and intranets are the next most popular usage.
      A third of implementing organizations have no plans as to where, and where not, to use
      SharePoint, suggesting a lack of management direction. 26% reported that the IT department is driving the project with no input from information management professionals.
      Team site sprawl, with no policy on ownership and end-of-life, is an issue for a quarter of users.
      58% of active users do have a policy on site ownership and responsibilities, but only 19% on end-of-life.
      Granularity of security and poor provision of records management were cited as technical shortcomings by 28% of users.
      4/4/2011
      24
      Organic Growth
    • 56. 43% have yet to bring SharePoint-stored content into their existing retention and long-term archive policies, including 11% who feel that their exposure in these areas is being increased by SharePoint. Only 28% of active users have a legal-discovery/legal-hold policy that extends to SharePoint.
      Only 22% of organizations provide their users with any guidance on corporate classification and use of content types and columns. Only 10% have a policy on dealing with emails and email attachments.
      4/4/2011
      25
    • 57. Rapid data growth without bounds
      We found that most companies are adding less than 25 sites per month, with just 11% of even the largest companies adding more than 25 per month, although they were the most likely to have no idea of the number being created.
      4/4/2011
      26
    • 58. Even if it starts out small, SharePoint is likely to turn into an enterprise project. Plan accordingly.
      Create a governance framework before rollout to manage team site ownership, classifications, templates, acceptable use, legal discovery, and email handling.
      Do not attempt to rollout all features at once. However, be aware that team sites will collect documents from day one, and that will have many implications for document and records management.
      4/4/2011
      27
    • 59. 4/4/2011
      28
    • 60. Rapid Growth
      Companies start small but soon organic growth takes over
      For 23% of respondents, all of their office staff actively use SharePoint; set to double in the next 12 months1
      12% are hosting more than 1,000 team sites, with 11% adding more than 25 team sites a month!1
      Even if it starts out small, SharePoint is likely to turn into an enterprise project
      Mission Critical
      62% of CIOs said that SharePoint was a critical component of their technology portfolio
      Treated as a true business application, similar to Microsoft Exchange or SAP
      Hub for Internal & External Collaboration
      Collaboration is the most popular application, followed closely by document management, file-share replacement, portals & intranets
      45% use SharePoint for collaboration between project partners, and 18% use it to interact with customers
      4/4/2011
      29
      3 Important SharePoint Trends

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