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Advanced System Integration and After Market Services Linkra a trustable partner in Europe
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Advanced System Integration and After Market Services Linkra a trustable partner in Europe

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Linkra is an Italian company with more than 30 years experience on wireless products, PDH, SDH, Low / High capacity and optical transport equipment. DSL Set-top box, WIFI, Wimax, Hiperlan and ...

Linkra is an Italian company with more than 30 years experience on wireless products, PDH, SDH, Low / High capacity and optical transport equipment. DSL Set-top box, WIFI, Wimax, Hiperlan and more.

Since May we started a deep marketing campaign in order to make ourselves known worldwide and launch our customer acquisition process towards the presentation of a brand new service portfolio.

Linkra is today able to satisfy a wide range of market needs in terms of Manufacturing, Engineering and Repair that can be summarized in the following Key Activities and Value proposition.

Key Activities

• Repair

• Contract manufacturing

• Cabinets assembling

• Homologation processes and testing

• Reverse engineering

• Integration and validation

• Measurements

• Stress and thermal tests

• Feasibility studies

• Product industrialization


Value Proposition


• Cost Reduction (logistics),

• Quality assurance

• Multivendor,

• Reduced turnaround time 30 to 7 days.

• Complete logistic.

• Product life extension

• Dedicated Production Plant

• Enabling partners closed to customers


We want to be a strong partner for our customers who will appreciate us for our values and flexibility in dealing with our services that we can adapt to the needs of every customer.

For any question please contact ercole.rovida@linkra.it

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Advanced System Integration and After Market Services Linkra a trustable partner in Europe Advanced System Integration and After Market Services Linkra a trustable partner in Europe Presentation Transcript

  • LINKRA CM & Repair Company Presentation CONFIDENTIAL  
  • …  at  a  Glance   q  Linkra  belongs  to  COMPEL  GROUP,  leader  in  suppor7ng  Original   Equipments  Manufacturers  (OEM)  in  Design,  Manufacture  and  Integra7on  of   electronic  products.   q  Founded  in  June  2003,  following  the  spin-­‐off  of  the  SDH  High  capacity  Alcatel   and  Siemens  products   q  With   more   than   30   years   experience  on  wireless  products,  PDH,  SDH,  Low  /   High   capacity,   Linkra   is   today   able   to   sa7sfy   a   wide   range   of   market   needs   in   terms  of  Manufacturing,  Engineering  and  Repair     q  Over   the   years   we   acquired   also   competence   on   OpFcal   product   and   nowadays  we  can  provide  this  10  years  experience  to  our  Customers   CONFIDENTIAL
  • APer  Market  Services   CONFIDENTIAL  
  •  Business  Unit   MANUFACTURING  Services SERVICESS After Market Service overview Partner  Available   TAC  3   HW   Maintenance          Linkra  Customer     Service  Management   HUB   HW   Service   HUB   Repair       Repair   Repair   Center     Center   Center   Customer   R&D   TAC  1   Fast  Service  Team   Product   Owner   TAC  2   Local  Fast     Swap  HUB   CONFIDENTIAL
  • Repair  Center   CONFIDENTIAL  
  •  Business  Unit   MANUFACTURING  Services SERVICESS SCENE   Repair Center Technical Porfoglio q  Linkra  today  technical  porZolio  cover  about  10.000  different  items  that     belong  to:   ü  Wireless  equipments  SDH  PDH  for  Urban,     ü  Long  Haul  and  Defence  applica7on   ü  Op7cs    ADM/  DWDM     ü  WiMax  Products   ü  Power  Supply   ü  CPE   CONFIDENTIAL
  •  Business  Unit   MANUFACTURING  Services SERVICESS SCENE   Repair Center Egineering team q  Our  engineering  team  provide  the  Reverse  Engineering  Service     q  Star7ng  from  physical  units   q  Define  test  process     q  Design  and  develop  test  solu7on   q  Produce  documents  and  procedure   q  Analyse   product   failure   and   provide   feedback   and   alterna7ve  solu7on  in  order  to  avoid  mul7ply  return     CONFIDENTIAL
  •  Business  Unit   MANUFACTURING  Services SERVICESS SCENE   Repair Center Facilities for Test q       Repair  ac7vi7es  are  based  on  large  test  benches  availability   q       Exper7se  goes  from  sub-­‐module  test  up  to  system  test   q       All  test  step  are  traced  and  reported   q       LAN  network  connects  test  sta7on   q   Resources:  about  1.000  instruments   managed  in  Info  System  with  respect  to  their   state  of  calibra7on     CONFIDENTIAL
  •  Business  Unit   MANUFACTURING  Services SERVICESS SCENE   Repair Center Figures q   HUB  of  Repairing  Ac7vi7es  located  in  Concorezzo  (Milan  area  )   q   Premises  13.500  sqm  available   q   Standard  and  Special  Customer  Service  Level  Agreements  (DOA  included  )   q   Number  of  major  Customers  with  agreement:  3   q   Number  of  Customers  with  repair  on  demand:  150   q   Turn  Around  Time  :  30  days  (STD)  Up  to  7  days  (special  agreements)   q   Parts  repaired  in  2012:  35.000  system  (100.000  board  equivalent)   q   People  involved  in  repair  ac7vity:  HUB  6,  Repair  80   CONFIDENTIAL
  • Technical    service   CONFIDENTIAL  
  •  Business  Unit   MANUFACTURING  Services SERVICESS SCENE   Technical  Services   Based  on  management  of  our  own  products  Linkra  have  in  place:   knowledge,  procedure  and  tools  in  order  to  provide  these  services:     q  TAC2   q  Web  Based  Help  Desk   q  Integra7on  and  valida7on  services   q  Measurements  Labs   q  Stress  test  and  thermal  test   CONFIDENTIAL
  • HW  Maintenance  Program     CONFIDENTIAL  
  •  Business  Unit   MANUFACTURING  Services SERVICESS HW  Maintenance  Services   q  Old  PlaZorm  management  from  customer  point  of  view   q   Stay  focused  on  new  product  development   q  No  know  distribu7on,  no  extra  effort  requested   q  Strong  synergy  on  aPer  market  service  (maintenance  and  repair),   reduced  effort  requested     q  Product  life  extension   q  Find  alterna7ve  parts   q  Design  adapta7on    in  order  to  use  alterna7ve  parts   q  Design  improvements  feedback  vs  component  weakness   CONFIDENTIAL
  • LogisFc   CONFIDENTIAL  
  •  Business  Unit   MANUFACTURING  Services SERVICESS SCENE   Repair Center Logistics and Fast Repair service q       Fault  Parts  coming  from  :   v   Customer  HUB   v   End  Users  Worldwide  Local  Companies  (  DOA)       q  On  request  by  Customer  we  can  provide  the  full  Logis7c  Service   in  order  to  reduce  the  global  turnaround  7me  and  provide  a  Fast   Repair  Service   CONFIDENTIAL
  • Quality  and  Customers   CONFIDENTIAL  
  •  Business  Unit   MANUFACTURING  Services SERVICESS SCENE   QualityPolicy   q  MANAGEMENT SYSTEM ü  ISO 9001:2008 certification ü  ISO 14001 certification ü  TL 9000 ü  Customer Satisfaction ü  Product traceability ü  Process control (according to Customer’s SOW too) ü  Reliability Assurance CONFIDENTIAL
  • Contact  Us   Strada    Provinciale    per  Monza,  33     20863  Concorezzo  (  Milano  )    Italy   Tel.:  +39  039  61171            Fax  :  +39  039  6117314     www.linkra.it                www.compelgroup.net            e-­‐mail:  linkra@linkra.it   Thank You for your attention CONFIDENTIAL