Resilience Tools & Techniqs

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Resilience Tools & Techniqs

  1. 1. ResiliencePart IVDon NallsPatriot InvestmentManagement
  2. 2. Tools & Techniques to dobefore a financial crisis hits People in crisis need encouragement! Basic communication skills are vital Genuine concern
  3. 3. Tools & Techniques to dobefore a financial crisis hits Ask good questions  Open ended  Avoid “Why”  Get to the details  Reflect back to the person who answers back what they are saying. Very often people need to say things out loud and they need to hear other people’s reactions in order to find their way.  “Check it out”  Effective use of silence  Be a good listener Story telling  A great way to learn and teach the skills of resilience
  4. 4. Learn to Practice Gratitude Practice…  Thank, separately, both the cashier & bagger at the grocery store  Send a hand-written thank you note when you receive a gift however small  Make “thank you” a common phrase in your vocabulary
  5. 5. My Gratitude Journal Start a gratitude journal Dateit and record one to three things every night for which you are grateful during the day
  6. 6. Self-Regulation Exercise Stress does not equal trauma Practice calming responses before you need them Goal:put response in muscle memory before you need it
  7. 7. One Size Does NOT Fit All! It may mean taking control of our breathing It may mean rocking or shaking It may mean crying or shaking
  8. 8. Whatever it is, we need toknow it before we need it and we need to have practiced it!

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