Cloud Management - CRM Ireland Talk Nov3-11


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A presentation about the trends in IT 1.0 over the last 20 years and the drivers of IT now towards Cloud Computing, with an explanation of the current landscape (industry players), and some pros & cons.

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Cloud Management - CRM Ireland Talk Nov3-11

  1. 1. Enterprise Cloud Computing <ul><li>Ed Byrne </li></ul><ul><li>3rd November 2011 </li></ul>
  2. 2. Ed Byrne <ul><li>CEO & Founder of Digital Mines Cloud Platform for IT Companies and Telcos providing Cloud Computing services </li></ul><ul><li>CEO & Founder of Cloud Vertical Dashboards and Analytics for Cloud Users </li></ul><ul><li>General Manager - Hosting365 (now SunGard) Data Centre and Cloud Infrastructure Business </li></ul><ul><li>General Manager - Register365 (now Namesco) Web Hosting, Email and Domain Names </li></ul>
  3. 3. Today <ul><li>Define Cloud Computing </li></ul><ul><li>Trends in IT towards Cloud Computing </li></ul><ul><li>Benefits and Challenges </li></ul><ul><li>Cloud Stack </li></ul><ul><li>Use Cases </li></ul>
  4. 4. What is Cloud Computing <ul><li>IT Resources On-Demand </li></ul><ul><li>Scalable (Up & Down) in real-time </li></ul><ul><li>User Manageable through a Web Interface </li></ul><ul><li>Utility Metering / Billing </li></ul><ul><li>Broken into 3 areas: IaaS , PaaS, SaaS </li></ul><ul><ul><li>IaaS: Infrastructure as a Service </li></ul></ul><ul><ul><li>Private Cloud, Public Cloud, Hybrid Cloud </li></ul></ul>
  5. 5. <ul><li>IT Department or Service Provider is the central point of control </li></ul><ul><li>Capital Intensive (hardware/software) </li></ul><ul><li>High ongoing maintenance (time/cost) </li></ul><ul><li>Purchased for theoretical peak usage, realistic average usage <15% </li></ul><ul><li>Upgraded in 3-5 year cycles </li></ul><ul><li>Everything inside the corporate firewall </li></ul>IT 1.0 The Last 20+ Years of IT Service Delivery
  6. 6. Trends towards Cloud <ul><li>Consumerisation of IT </li></ul><ul><ul><li>DIY IT - Dropbox, Gmail, Salesforce </li></ul></ul><ul><ul><li>Users can do it FASTER, CHEAPER, BETTER than their IT dept </li></ul></ul><ul><li>Disintermediation of IT Managers </li></ul><ul><ul><li>SaaS apps getting used without IT department control or permission, or knowledge. </li></ul></ul><ul><li>Top-Down Push for New Technologies </li></ul><ul><ul><li>CEO says “ why doesn ‘ t this work on my iPad ” </li></ul></ul><ul><ul><li>All Users are Mobile : Data Availability EXPECTED </li></ul></ul><ul><li>IT 2.0 = SaaS not Software Licenses IaaS not Hardware Purchase Orders User Driven - supported by IT Department </li></ul>
  7. 7. State of the Cloud <ul><li>Awareness & Appetite for Cloud is HIGH </li></ul><ul><li>Expertise is LOW </li></ul><ul><li>Trust and Security are BARRIERS </li></ul><ul><li>No one really understands the implications as there is a lot of hype and specific industry agendas being pushed </li></ul>
  8. 8. Benefits <ul><li>NO MORE HARDWARE </li></ul><ul><ul><li>No Capital Spend </li></ul></ul><ul><ul><li>Reduce Inefficient IT Utilisation </li></ul></ul><ul><li>Users empowered to do more, faster. </li></ul><ul><li>IT staff can manage more resources and focus on core business </li></ul><ul><li>Scale Services UP and DOWN in line with Business Requirements </li></ul><ul><ul><ul><li>Growth </li></ul></ul></ul><ul><ul><ul><li>Seasonality </li></ul></ul></ul><ul><ul><ul><li>Development or Project </li></ul></ul></ul><ul><li>Inherent Resiliency of Cloud Services </li></ul><ul><li>Automatic Upgrades and Bug Fixes </li></ul><ul><li>Instead of Maintenance -- SLA Management </li></ul><ul><li>Economies of Scale BUILT IN (level playing field for SMEs) </li></ul>
  9. 9. Challenges <ul><li>Similar to any outsourcing agreement, although less negotiation and customisation power at present </li></ul><ul><li>Change in how DATA and USERS are controlled </li></ul><ul><li>Lack of Expertise in the market currently </li></ul><ul><li>New set of management challenges </li></ul><ul><ul><ul><li>Technology & Operational challenges </li></ul></ul></ul><ul><ul><ul><ul><ul><li>Eg: Backup, Security, Access Control </li></ul></ul></ul></ul></ul><ul><ul><ul><li>Reporting & Business challenges </li></ul></ul></ul><ul><ul><ul><ul><ul><li>Eg: Budgeting, Monitoring </li></ul></ul></ul></ul></ul>
  10. 10. Use Cases <ul><li>Startups : No need to spend cash purchasing infrastructure or worry about capacity planning - scale on demand </li></ul><ul><li>Software Companies : Manage Test & Dev inexpensively, deploy customer projects quickly and easily, reduce overhead and operations on infrastructure setup and purchase </li></ul><ul><li>New Projects : Quickly, flexibly deploy new infrastructure and scale up and down as needed for the project </li></ul><ul><li>Temporary or Seasonal Businesses : Scale infrastructure in line with demand </li></ul><ul><li>Traditional Business IT Department : Manage Resources, Costs and Capacity Planning at a fine-grain level and allow for greater flexibility </li></ul><ul><li>All Businesses : Reduce the cost of Backup/DR; Outsource IT infrastructure operations and CapEx spending </li></ul>
  11. 11. Cloud Landscape
  12. 12. Ideal Solution
  13. 15. Thank You