Lotusphere 2011: INV105 Messaging and Collaboration Strategy

Note:Information regarding potential future products is intended to outlineour general product direction and it should not be relied on in makinga purchasing decision. The information mentioned regardingpotential future products is not a commitment, promise, or legalobligation to deliver any material, code or functionality. Informationabout potential future products may not be incorporated into anycontract. The development, release, and timing of any future featuresor functionality described for our products remains at our solediscretion. © 2011 IBM Corporation 2

Marketplace Scorecard ● Lotus Notes and Domino ─ Steady position in a rapidly-evolving marketplace ─ Fastest growing business mobile email platform (IDC, September 2010) ─ Vast majority running 8.5.x release (tracking surveys, support PMRs) ● LotusLive Notes ─ Strong analyst and customer reception out of the gate ─ Competitive consideration opening new opportunities for IBM ● Lotus Symphony ─ Over 50 million copies distributed; even the pirates love us! ● Lotus Protector ─ Personalized control within the familiar Lotus Notes client ─ 99%+ efficacy (ICSA Labs) 5

Where Notes/Domino are Winning ● Singapore Airlines ─ Lowest TCO, broadest flexibility ● Small business – VCC Construction ─ 40% increase in new clients ● US Department of Interior ─ “Americas Great Outdoors” IdeaJamTM exceeds 400,000 votes ● POSCO Korea ─ Migrated from Oracle Collab Suite to enhance communication ● Wilmar ─ 15,000 users, chose Domino for security, openness over Microsoft ● EUROCITIES ─ Domino collab and event management, Quickr, Portal, WCM ● GM Commercial Holdings ─ LotusLive Notes, migration from Exchange ● With many more great customer stories here at Lotusphere 2011! 6

Notes and Domino Milestones● Notes/Domino 8.5.2 release – August 2010 ─ Incremental feature enhancements to Notes/Domino/DWA ─ Domino Designer: New editors, controls ─ Quality improvements ─ Performance optimization ─ Better deployment/management ─ Notes Traveler ─ 8.5.2: Linux server, Mobile Installer ─ Traveler Companion for iOS: Now receive and send encrypted mail ─ 8.5.2.1: Android client● Plug-ins from Tungle, Gist 8

Marc Gingras, CEOTungle

Additional Notes and Domino 2010 Milestones● March 2010: Free developer and test images on IBM Cloud, Amazon EC2● November 2010: Blackberry Enterprise Server Express for Domino● December 2010: Clustering available 1/1/11 in Domino Collaboration Express● Catalog.lotus.com updates● Major contributions to OpenNTF.org ─ Download volume up 20% Y2Y ─ “Un-release” vehicle ─ One example: New XPages Extension Library – 68 new controls in one package ─ More coming soon 10

Nathan T. FreemanGROUP Business Software

LotusLive Notes—From “coming soon” to “zoom”Best-in-class enterprise cloudmessaging ✔ April 2010 – Beta● Hybrid deployment model ✔ June 2010 – Limited availability● Accessed through the Internet via ✔ August 2010 – General availability included Notes client or browser ✔ October 2010 -- 2nd Release● Integrated Sametime instant messaging● Seamless dashboard integration across LotusLive● Included anti-spam/anti-virus● Available mobile services● 99.9% SLO● 25 GB mailbox 12

Enterprise e-mail and Collaboration in the Cloud LotusLive Engage ● Access your LotusLive Notes mail account Starting at US $8 ─ Navigation integrated into the LotusLive browser An integrated suite of tools that combines your business experience network with collaboration and ● LotusLive Activities plug-in coferencing services ─ Surface LotusLive activities in the Lotus Notes client sidebar ● LotusLive Meetings plug-in Complete ─ Launch your own – or join another – LotusLive Collaboration meeting from the Lotus Notes client sidebar Suite – US $10 ● Sametime community / user / month ─ Add LotusLive community to your Lotus Sametime client (embedded or stand-alone) configuration ● RSS feeds LotusLive Notes Starting at US $5 ─ Surface any feed-enabled content in the Lotus An online version of IBMs Notes client sidebar popular Lotus Notes e-mail, calendaring and scheduling ● SAML-based SSO to LotusLive services product ─ SAML supported for a web only user experience ─ SAML based SSO when with Notes 8.5.1 FP5+ © 2011 IBM Corporation 13

Lotus Symphony 3 – Shipped November, 2010● Lotus Symphony 3 represents the biggest advancement since we launched public beta of V1 in fall of 2007● Rebased on OpenOffice.org 3 code stream – consistent with the OpenOffice.org community versioning scheme● New capabilities and user experience enhancements throughout● Major focus on improved support for Microsoft Office file format and interoperability with Microsoft Office users New Features Interoperability Enhancements • ODF 1.2 Support • MS VB Macro support • Right Sidebar • Support OLE objects • MS Office 2007 Import • Chart Support • Business Card, and fidelity improved • User Experience envelope and Label • Interoperability with • Richer Java & LS APIs templates OOo improved • New Toolkit • Add-on installer for Notes • Graphics objects • Signed Plugins rendering improved 14

Symphony 3 adoption● Fixpack 1 now available● Plug-in installers available – No need to upgrade your Notes 8.5.x clients● LotusLive Connector available – for both Symphony 3 and OpenOffice● Lotus Symphony Multi-media library now available (visit booth 611 for details)● Lotus Symphony Quickstart engagements available—contact your IBM rep 15

Lotus Protector● Protector for Mail Security 2.5.1 release – December 2010 ─ Anti-Spam Efficacy Improvements ─ ICAP Interface● Protector for Mail Encryption 2.1 released – December 2010 ─ Email encryption to anyone ─ Highly configurable access/delivery methods● Near-term updates ─ Protector for Mail Security 2.5.2 – expected Q2 2011 ─ Protector for Mail Encryption 2.5 – expected Q3 2011 ─ Themes – Extended support for other Lotus platforms – iOS and Mobile device support – Enhanced recipient delivery methods 16

Notes and Domino 8.5.x● At least one maintenance release planned during 2011 ─ Primarily quality and consumability efforts ─ Some feature work, especially in Designer/XPages ─ Learn about Notes enhancements in ID201 ─ Symbian^3 support (Nokia) planned in Notes Traveler 8.5.x● Fixpacks for 8.5.x stream planned at regular intervals● Marketing and awareness focus: ─ Developer opportunities and power of XPages ─ ISV solutions, enhancing the value of subscription and support● Dont forget, end-of-service date for Notes/Domino 7.0.x: April 2011 © 2011 IBM Corporation 18

High-level Roadmap for 2011+ ● Hosted RIM® BlackBerry Enterprise ● Ability to import Contacts within Server™ (with optionally available LotusLive Notes web in any supported support for MDS) language ● Disaster Recovery enhancements ● Support for purchasing service subscriptions as multi-year part ● Support for LotusLive Notes numbers Traveler™ running on Android-based mobile devices ● Notes web support for instant messaging ● Additional mail management controls for company administrators ● Over-the-wire data transfer ● User experience enhancements ● LotusLive Notes Traveler availability within LotusLive Notes web (alarm improvements preferences, font/background/color ● Lotus Protector-based content filtering updates) © 2011 IBM Corporation 20

GSX and Lotus Live●Collaboration Availability and Reporting●Focus on the components of the collaboration Portfolio●Service Focused, Server Availability does not mean Service Availability●Non Subjective statistics that measure Quality of Service Delivery●Client based monitoring solution, low footprint, automated solution. © 2011 IBM Corporation 22

GSX and Lotus Live ●Extension of GSXs offering to include Lotus Live ●IfLotusLive is part of your collaboration Portfolio, simply include it in your reporting ●Consistent monitoring and reporting tools across the components of your collaborative portfolio ●Automated reporting and monitoring on quality of service delivery ─ KPI Monitoring ─ Availability ─ Mail routing ─ Replication ─ Response times © 2011 IBM Corporation 23

New in 2011:Domino Applications in the CloudThe new Domino Utility Server for LotusLive offers:● Solution for Domino applications in the cloud or integration with LotusLive Notes deployments● Use any access method: The Lotus Notes client included in LotusLive Notes for mail and apps, or a browser● IBM Cloud offering, plus others (e.g. Amazon)● Customers bring existing licenses or new pay-as-you-go flexibility – in as small as hourly increments● Managed as part of existing Domino deployments or by IBM xSP partners● Developer, test, and production images on IBM Cloud today, more OSs and choices coming● Developer and test images on Amazon today © 2011 IBM Corporation 25

New in 2011: LotusLive Symphony More than editors through a browser ✔ Co-editing – real-time or private mode ✔ Author presence awareness ✔ Live sections ✔ Contextual commenting & discussions ✔ Assignment and notifications ✔ Revision history ✔ Task management ✔ Attention managementWeb-based collaborative editors for creating, sharing and collaboratively authoring word processor, spreadsheet and presentation documents

IBM Social Business Framework Services and Support IBM Global Technology Global Business IBM Lab Enterprise Software Business Partners Services Services Software Services Support Solutions Customer Research and Human capital Sales force Partner Supply chain Operations experience development management automation collaboration management IBM Social Business APIs IBM Value-added Modules Partner Value-added Modules Business Enterprise Public Social Commerce Rich media analytics content mgmt. social networks applications Business Application Compliance Social analytics Archiving Gaming Process mgmt. integration & discovery IBM Social Business Core Modules Presence, Messaging Workflow Profiles Communities Portal chat & telephony & PIM & forms Social collab. Meetings Document Microblogging Mobile Connectors services & audio/video management

Targeting mobile devices Apple iOS Google Android Nokia Symbian Blackberry● Users are increasingly demanding access to applications on mobile devices ─ Strategy: Provide a consistent solution capability across the leading smartphone platforms, iOS, Android, Symbian, Blackberry● IBM is investing in supporting the needs of developers to target multiple platforms ─ Starting with Domino XPages apps and Connections mobile web ─ Designing and optimizing for mobile devices from the start of new releases ─ Plan to provide an extensible Social App driven by Connections and the IBM Social Business Toolkit activity stream. Substantial new opportunities to quickly mobilize a wide range of existing applications to the major platforms, with consistent extensibility across platforms © 2011 IBM Corporation

Notes/Domino “Next”Conceptual objectives● Innovation ─ Improve end-user ability to focus by aggregating essential information and providing pivots for projects, topics, people and goals ─ Interact more productively using integrated collaboration services (on-premises or cloud delivery) ─ Leverage social information to further improve collaboration with stakeholders● Convergence ─ Direct path to cloud by providing familiar user experience, easy interactions with installed clients ─ Support expanding populations on web/mobile devices as their primary/only client by providing an exceptional user experience at lower cost with a rich, consistent set of capabilities● Continuity ─ Rapidly deploy new releases, shortening time-to-value and to leverage innovative capabilities ─ Leverage LotusLive-driven improvements to reduce the administration cost for Domino servers ─ Continue to leverage Notes/Domino as a critical business tool; carry forward and evolve Notes apps © 2011 IBM Corporation

Notes/Domino “Next”Conceptual objectives● Innovation ─ Improve end-user ability to focus by aggregating essential information and providing pivots for projects, topics, people and goals ─ Interact more productively using integrated collaboration services (on-premises or cloud delivery) ─ Leverage social information to further improve collaboration with stakeholders● Convergence ─ Direct path to cloud by providing familiar user experience, easy interactions with installed clients ─ Support expanding populations on web/mobile devices as their primary/only client by providing an exceptional user experience at lower cost with a rich, consistent set of capabilities● Continuity ─ Rapidly deploy new releases, shortening time-to-value and to leverage innovative capabilities ─ Leverage LotusLive-driven improvements to reduce the administration cost for Domino servers ─ Continue to leverage Notes/Domino as a critical business tool; carry forward and evolve Notes appsBETA in 2011, via LotusLive Labs; Planned for delivery in 2012 © 2011 IBM Corporation

Themes for future releases of Domino● Leverage our experience and expertise from building LotusLive Notes ─ SAML authentication ─ Automated user provisioning● Automated server upgrades● Fast fail and preventative restarts● Integration of adjacent capabilities ─ Across IBM server technology ─ Lotus Protector product family – integrated admin/management © 2011 IBM Corporation 32

Notes “Next”● IBM Project “Vulcan” user experience● Activity stream, ShareBox, other consistent componentry● Increased focus on consumability and deployment● Web and mobile experiences accelerate● XPages, XPages, Xpages © 2011 IBM Corporation 33

Lotus Domino + XPages + Domino Designer● The RADD platform for developing collaborative, workflow-based, applications● Seamless integration with Social Business services ─ Access to Connections data though REST services and single sign-on ─ Planned easy integration with the IBM Social Business Toolkit● Reminders ─ Domino has already adopted key standards: Dojo, OSGi, etc. ─ Domino features a production-proven, performant, NoSQL store ─ The XPages Extension Library on openNTF provides unmatched productivity for writing OneUI, standards-based, applications integrated with the broader portfolio● Future direction ─ New Web 2.0 enabled templates (Teamroom...) will be soon available on openNTF ─ Domino Next is planned to provide an OpenSocial Container and will generate gadgets out of XPages, and participate in embedded experiences ─ Domino Next is planned to provide data access through REST services, including calendaring and other higher level services © 2011 IBM Corporation

What changes “next” ● Focus on making individual users more productive in order to enhance overall collaboration ─ The inbox is no longer the center of gravity for collaboration ● Cloud—an integral part of delivery model; absorb complexity ● Web/mobile are primary user experiences ● Productivity tools move to background, collaboration around content moves to center © 2011 IBM Corporation

What doesnt change “next”● All your Notes apps continue to run ─ Opportunities to transition to XPages abound● Core architecture for Notes/Domino● Commitment to interoperability, flexibility, low TCO● Strong partner ecosystem● Linked value across IBM collaboration portfolio © 2011 IBM Corporation

Call to Action● Ifyou have not already, upgrade to Notes/Domino 8.5.2● Consider money-saving, fast-acting benefits of Lotus Symphony and Lotus Protector family● Evaluate LotusLive Notes+Engage for the best in cloud collaboration● Learn XPages● Help us plan for the next release in usability labs, meet the developer labs● Be a reference customer – tell your story © 2011 IBM Corporation

Legal Disclaimer © IBM Corporation 2011. All Rights Reserved. The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and Lotusphere are trademarks of International Business Machines Corporation in the United States, other countries, or both. Unyte is a trademark of WebDialogs, Inc., in the United States, other countries, or both. Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. All references to Rennovations refer to a fictitious company and are used for illustration purposes only. © 2011 IBM Corporation 39

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Lotusphere 2011: INV105 Messaging and Collaboration Strategy

by Ed Brill on Feb 01, 2011

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