Lotus Notes and Domino – A history, a future Ed Brill Business Unit Executive Worldwide Lotus Notes/Domino Sales

Seventeen years, 130 million users, 46,000 organizations 1989 – Lotus Notes R1 1991 –Notes R2 1993 –Notes R3 1996 - Notes R4 & Notes/Domino R4.5 1999 – Notes and Domino R5 2002 – Notes and Domino 6.0 2004 – Notes and Domino 6.5 2006-Notes and Domino 7

The introduction of Notes Inspired by “PLATO NOTES” Development began in 1985 with founding of Iris Associates Ray Ozzie, Steve Beckhardt, Len Kawell, Tim Halvorsen, Alan Eldridge Date of earliest entry in “Iris Office Notes”: 11 October, 1986 (“Note forwarding works!” / Ray Ozzie) First ship: 5 December, 1989 Size of combined install floppies, zipped: 2 MB

Inspired by “PLATO NOTES”

Development began in 1985 with founding of Iris Associates

Ray Ozzie, Steve Beckhardt, Len Kawell, Tim Halvorsen, Alan Eldridge

Date of earliest entry in “Iris Office Notes”: 11 October, 1986 (“Note forwarding works!” / Ray Ozzie)

First ship: 5 December, 1989

Size of combined install floppies, zipped: 2 MB

Notes Version 1 – December, 1989 Cost: US$62,500 for 200 users 35,000 users sold in year 1 Early customers: Price Waterhouse, Arthur Andersen Platforms: OS/2, DOS 3.1/4.0, Windows 3.0 (Notes 1.1) Features and capabilities: A lot of the basics we still use today! (Directory, security/ACLs, doclinks, OLE rich text objects, replication) Out of the box group mail, group phone book, and group discussion templates @function development environment

Cost: US$62,500 for 200 users

35,000 users sold in year 1

Early customers: Price Waterhouse, Arthur Andersen

Platforms: OS/2, DOS 3.1/4.0, Windows 3.0 (Notes 1.1)

Features and capabilities:

A lot of the basics we still use today! (Directory, security/ACLs, doclinks, OLE rich text objects, replication)

Out of the box group mail, group phone book, and group discussion templates

@function development environment

Notes Version 2 – 1991 Designed for scalability for large customers Introduction of APIs Focus of Esther Dyson’s PC Forum, March 1991 Bill Gates referred to “Iris Notes”  Tradition of working on next release before shipping current effort began (V2 efforts started in 1989, V3 discussion started in 1991, etc.)

Designed for scalability for large customers

Introduction of APIs

Focus of Esther Dyson’s PC Forum, March 1991

Bill Gates referred to “Iris Notes” 

Tradition of working on next release before shipping current effort began (V2 efforts started in 1989, V3 discussion started in 1991, etc.)

Notes V3 – May, 1993 At time of release, ½ million users, 2000 organizations V3 the first “mainstream” Notes release: Designed for scalability (though OS/2 / Netbios origins limited…) Added: Mac client Threading Document hierarchy Windows server

At time of release, ½ million users, 2000 organizations

V3 the first “mainstream” Notes release:

Designed for scalability (though OS/2 / Netbios origins limited…)

Added:

Mac client

Threading

Document hierarchy

Windows server

Notes R4 – 1995 The first re-invention of Notes Evolution into client/server messaging product New UI, new messaging capabilities First “professional programmer” release Lotuscript introduced, new APIs, new tools (ViP) Pressure to evolve more quickly “ Internet time” Introduction of major features in point releases Introduction of “QMR” process

Evolution into client/server messaging product

New UI, new messaging capabilities

First “professional programmer” release

Lotuscript introduced, new APIs, new tools (ViP)

Pressure to evolve more quickly

“ Internet time”

Introduction of major features in point releases

Introduction of “QMR” process

Notes R4.5 and 4.6 – 1996 First feature release since 1.1 within a major release Introduction of calendaring & scheduling Separate download of “Domino”, a web application sever add-on, available Domino shipped as Domino 4.6 Added support for emerging internet standards: POP, IMAP, LDAP, NNTP, HTTP, Java, Javascript Added support for many new platforms: UNIX, iSeries, Novell

First feature release since 1.1 within a major release

Introduction of calendaring & scheduling

Separate download of “Domino”, a web application sever add-on, available

Domino shipped as Domino 4.6

Added support for emerging internet standards: POP, IMAP, LDAP, NNTP, HTTP, Java, Javascript

Added support for many new platforms: UNIX, iSeries, Novell

Notes R5 – March, 1999 First major renovation of the Notes user interface Introduction of CORBA/IIOP, native SMTP/MIME Introduction of separate Domino Administrator tool Features released in interim MRs: 5.0.2: Linux server 5.05: “Bluejay” iNotes Access for MS-Outlook, OLE/DB connector, DNFS 5.0.8: iNotes Web Access (now DWA)

First major renovation of the Notes user interface

Introduction of CORBA/IIOP, native SMTP/MIME

Introduction of separate Domino Administrator tool

Features released in interim MRs:

5.0.2: Linux server

5.05: “Bluejay”

iNotes Access for MS-Outlook, OLE/DB connector, DNFS

5.0.8: iNotes Web Access (now DWA)

Notes 6/Domino 6 – October, 2002 Three years of development results in… Substantial user interface improvements Improved system administration Policy-based administration Server/performance monitor The beginnings of integrating with the rest of the IBM Software portfolio Focus on mobility Domino Everyplace, EasySync, etc. The last “big” release Future releases faster, more focused

Three years of development results in…

Substantial user interface improvements

Improved system administration

Policy-based administration

Server/performance monitor

The beginnings of integrating with the rest of the IBM Software portfolio

Focus on mobility

Domino Everyplace, EasySync, etc.

The last “big” release

Future releases faster, more focused

Notes 6.5 / Domino 6.5 – September, 2003 Integration of Sametime instant messaging into Notes client at no additional charge Awareness, presence capabilities A dozen “best of breed” end-user features Mozilla browser support, first foray into supported Linux clients More integration across IBM Software portfolio 6.5.1 – An aligned server release QP, ST, Doc 6.5.1 all released within 90 days All supported on current, concurrent server level for first time

Integration of Sametime instant messaging into Notes client at no additional charge

Awareness, presence capabilities

A dozen “best of breed” end-user features

Mozilla browser support, first foray into supported Linux clients

More integration across IBM Software portfolio

6.5.1 – An aligned server release

QP, ST, Doc 6.5.1 all released within 90 days

All supported on current, concurrent server level for first time

Notes 7 / Domino 7 – Released August, 2005 Major update of Domino server architecture Massive scalability and performance enhancements Improvements to system administration and autonomic system management Activity trends, Domino Domain Monitor, policy-based administration, SmartUpgrade Introduction of Domino Web Services Limited introduction of DB2 as alternate data store Major update to Domino Web Access New incremental client features Autosave, multithreaded views, better window state management

Major update of Domino server architecture

Massive scalability and performance enhancements

Improvements to system administration and autonomic system management

Activity trends, Domino Domain Monitor, policy-based administration, SmartUpgrade

Introduction of Domino Web Services

Limited introduction of DB2 as alternate data store

Major update to Domino Web Access

New incremental client features

Autosave, multithreaded views, better window state management

Protect Investments Simple upgrade, leverage existing applications, managed desktop Collaboration Beyond Email Calendar, instant messaging, team documents, editors, applications … Increase Business Agility Open, standards-based, extensible, platform flexibility Secure Your Information Control access, encrypt data, high availability

An unmatched commitment to investment protection

Introducing Lotus Notes & Domino 8 Now Available!

Calendering & Scheduling Icon Email/Messaging Icon Enhanced performance Icon “… the most significant release of Notes in the last 10 years.” Peter Kelly, Burton Group " The Notes 8 interface looks really slick" Michael Osterman, Osterman Research “ When I show Notes 8 to people, they say, "Wow! That can't be Notes,'". The software's design, once very clunky, has been updated so that it's clean without being Web 2.0 trendy," John Head, PSC Group LLC / Computerworld Hayden Planetarium

Converging today’s numerous user experiences…

Into the Desktop of the Future Today

Zeta_Mail_Renata Lotus Notes 8 UI and Design Excellence Innovation in Collaboration Open, Extensible Platform Simple Upgrade Flash demo : ftp://ftp.software.ibm.com/software/lotus/lotusweb/ln8_demo/ln8_demo/IBMLotusNotesDemo.html IBM TV – Customer Reactions : http://www-306.ibm.com/software/info/television/index.jsp?cat= lotus&item =en_sg/lotus/xml/P249612U84065O26.xml

UI and Design Excellence

Innovation in Collaboration

Open, Extensible Platform

Simple Upgrade

Lotus Notes 8 UI and Design Excellence New user-friendly look-and-feel driven by your feedback 118 design sessions at Lotusphere 2006 “Users First” initiative launched in March 2006: 1,925 participants “ Renovations-on-the-Road ” sessions at customer sites IBM Technology Adoption Program: 1,115 users Design Blog (Mary Beth Raven) The result: “ The UI hands down is number 1.” “ This puts an end to the ‘ I like Outlook because it looks good’ statements.”

New user-friendly look-and-feel driven by your feedback

118 design sessions at Lotusphere 2006

“Users First” initiative launched in March 2006: 1,925 participants

“ Renovations-on-the-Road ” sessions at customer sites

IBM Technology Adoption Program: 1,115 users

Design Blog (Mary Beth Raven)

Ways That ~1,950 Users Were Involved

Platform navigation consistency Eliminate the perception that “Notes works differently than other Windows applications” Selection model, user interface cues, menu structure, wording choices Contextual collaboration Right click covers person object, not just data object Sidebar for “Peripheral vision” Composite applications Turn all new features “on” by default Emphasis on improved mail, calendar, contacts core applications New value in RSS feeds, search Usability concepts in Notes 8

Platform navigation consistency

Eliminate the perception that “Notes works differently than other Windows applications”

Selection model, user interface cues, menu structure, wording choices

Contextual collaboration

Right click covers person object, not just data object

Sidebar for “Peripheral vision”

Composite applications

Turn all new features “on” by default

Emphasis on improved mail, calendar, contacts core applications

New value in RSS feeds, search

An Open Applications Foundation Lotus Notes 8 software is built on Eclipse.org open standard -- enables composite applications Extends existing applications Lotus Domino-based 3 rd party Fully extensible and customizable Technical article – Extending the client with Eclipse : http://www.ibm.com/developerworks/lotus/library/notes8-mail/index.html?S_TACT=105AGX13&S_CMP=EDU Online course - Exploring new features in Lotus Domino Designer: https://education.lotus.com/rw/lewwschd.nsf/594045664318da9e80256cae00361321/0c3713cab1c266e9852572e50062eaab?OpenDocument

Lotus Notes 8 software is

built on Eclipse.org open standard -- enables composite applications

Extends existing applications

Lotus Domino-based

3 rd party

Fully extensible and customizable

IBM Education Assistant – 10 lessons on composite applications: http://publib.boulder.ibm.com/infocenter/ieduasst/lotv1r0/index.jsp?topic=/com.ibm.iea.notes/notes/8.0b2/CompositeApps.html Online course - Developing composite applications: https://education.lotus.com/rw/lewwschd.nsf/594045664318da9e80256cae00361321/1b2076bd1f8a0469852572e500689ba3?OpenDocument Blog - Composite applications: http://www-03.ibm.com/developerworks/blogs/page/CompApps Combines components on-the-glass Think rich-client mashup What is a Composite Application?

All Lotus Domino 8 applications are Composite-App ready Lotus Domino applications/elements can: become components of new Composite Applications be wired to non-Lotus Domino applications via new design features and tools Lotus Domino application component Java component

Lotus Domino applications/elements can:

become components of new Composite Applications

be wired to non-Lotus Domino applications via new design features and tools

Whitepaper - Overview of productivity tools: ftp://ftp.software.ibm.com/software/lotus/pub/lotusweb/misc/IBM_productivity_tools_overview.pdf Lotus Documents, Spreadsheets, Presentations Create and edit business content within Lotus Notes Suports multiple file formats Microsoft Office Open Office Lotus SmartSuite Embedded in Lotus Notes No additional charge

Create and edit business content within Lotus Notes

Suports multiple file formats

Microsoft Office

Open Office

Lotus SmartSuite

Embedded in Lotus Notes

No additional charge

September 10, 2007 – IBM JOINS OPENOFFICE.ORG COMMUNITY “ The OpenOffice.org community today announced that IBM will be joining the community to collaborate on the development of OpenOffice.org software. IBM will be making initial code contributions that it has been developing as part of its Lotus Notes product, including accessibility enhancements, and will be making ongoing contributions to the feature richness and code quality of OpenOffice.org. Besides working with the community on the free productivity suite's software, IBM will also leverage OpenOffice.org technology in its products.”

“ The OpenOffice.org community today announced that IBM will be joining the community to collaborate on the development of OpenOffice.org software. IBM will be making initial code contributions that it has been developing as part of its Lotus Notes product, including accessibility enhancements, and will be making ongoing contributions to the feature richness and code quality of OpenOffice.org. Besides working with the community on the free productivity suite's software, IBM will also leverage OpenOffice.org technology in its products.”

Be Free. Work Smart. Introducing www.ibm.com/software/lotus/symphony Documents Spreadsheets Presentations Optional, fee based phone support for enterprises IBM Lotus Symphony ODF-Compatible Editors in Beta Today!

Documents

Spreadsheets

Presentations

Optional, fee based phone support for enterprises

Lotus Domino Web Access 8 Look-and-feel closer to Lotus Notes Browser based experience Full collaboration environment New user interface New contact management Works with Lotus Notes 8.0

Browser based experience

Full collaboration environment

New user interface

New contact management

Works with Lotus Notes 8.0

The new Lotus Domino 8 New and enhanced features Message recall Improved out-of-office Message threads Improvements in Administration Directory Security features Performance & Efficiency Open applications infrastructure Support for IBM DB2® as alternative data store All this and no rip-and-replace

New and enhanced features

Message recall

Improved out-of-office

Message threads

Improvements in

Administration

Directory

Security features

Performance & Efficiency

Open applications infrastructure

Support for IBM DB2® as alternative data store

All this and no rip-and-replace

Platform versatility Microsoft® Windows® 2003 Server (Standard & Enterprise Edition) Microsoft Windows 2003 x64 Edition x86 Linux® Novell SUSE Linux (SLES) 10 (32 bit & 64 bit hardware) Red Hat Enterprise Linux (RHEL) 5 (32 bit & 64 bit hardware) Sun Solaris 10 IBM System p™: IBM AIX® 5.3 & 5.4 IBM System i™: IBM i5/OS ® (IBM OS/400 ® ) v5R4 IBM System z™ IBM z/OS ® 1.7 and higher Novell SUSE Linux (SLES) 10 Red Hat Enterprise Linux (RHEL) 5 Native 64-bit Lotus Domino Beta currently planned to be available Q3 2007 GA planned for in 8.0.x maintenance release 32-bit platforms will continue to be supported

Microsoft® Windows® 2003 Server (Standard & Enterprise Edition)

Microsoft Windows 2003 x64 Edition

x86 Linux®

Novell SUSE Linux (SLES) 10 (32 bit & 64 bit hardware)

Red Hat Enterprise Linux (RHEL) 5 (32 bit & 64 bit hardware)

Sun Solaris 10

IBM System p™: IBM AIX® 5.3 & 5.4

IBM System i™: IBM i5/OS ® (IBM OS/400 ® ) v5R4

IBM System z™

IBM z/OS ® 1.7 and higher

Novell SUSE Linux (SLES) 10

Red Hat Enterprise Linux (RHEL) 5

Native 64-bit Lotus Domino

Beta currently planned to be available Q3 2007

GA planned for in 8.0.x maintenance release

32-bit platforms will continue to be supported

Compatibility makes it easy to upgrade No Rip and Replace -- the Lotus Notes and Domino 8 release is compatible with previous versions: Same proven infrastructure Same data stores Same model for customizing the mail template Same Security infrastructure Same Directory Same Admin tools Same Replication Same set of application APIs

No Rip and Replace -- the Lotus Notes and Domino 8 release is compatible with previous versions:

Same proven infrastructure

Same data stores

Same model for customizing the mail template

Same Security infrastructure

Same Directory

Same Admin tools

Same Replication

Same set of application APIs

Product Entitlements

IBM Lotus Notes and Domino 8.0.1 New Lotus Domino® Web Access Client Secondary calendar and time zones Mail file quota gauge “ To Do” user interface improvements Lotus Quickr 8.1 integration into side-shelf Lower storage costs through increased compression +35% Lotus Domino native support for 64-bit – Microsoft ® Windows ® and IBM AIX ® systems FIPS 140-2 support Lotus Notes secure email (US Federal Government standard) Citrix support for Lotus Notes IBM Lotus Notes Traveler Introducing

New Lotus Domino® Web Access Client

Secondary calendar and time zones

Mail file quota gauge

“ To Do” user interface improvements

Lotus Quickr 8.1 integration into side-shelf

Lower storage costs through increased compression +35%

Lotus Domino native support for 64-bit – Microsoft ® Windows ® and IBM AIX ® systems

FIPS 140-2 support Lotus Notes secure email (US Federal Government standard)

Citrix support for Lotus Notes

IBM Lotus Notes Traveler

Introducing Domino Web Access “Next” Dynamic interactive web client Modernized user experience Further exploits our AJAX based capabilities Web 2.0 design framework Ideal for travelling users Low bandwidth UI option User tools to help manage “email overload” Initial release planned for 8.0.1 will provide… Secure mail, Contacts, Day at a glance calendar More features coming in subsequent releases

Dynamic interactive web client

Modernized user experience

Further exploits our AJAX based capabilities

Web 2.0 design framework

Ideal for travelling users

Low bandwidth UI option

User tools to help manage “email overload”

Initial release planned for 8.0.1 will provide…

Secure mail, Contacts, Day at a glance calendar

More features coming in subsequent releases

Domino Web Access “Next” Day-At-A-Glance Mail, Contacts “ Lite” DWA

* IBM Lotus Notes & Domino Design Partner + Offered for wireless hosting via IBM Global Technology Services Introducing New basic support from Lotus Notes Traveler Enhanced support provided by key IBM Business Partners Enhanced Mobility Solutions for Lotus Domino + * + * + +

New basic support from Lotus Notes Traveler

Enhanced support provided by key IBM Business Partners

Introducing Lotus Notes Traveler § Basic wireless mobile replication solution for Lotus Domino email/PIM data Provides automatic, real-time replication of email (including attachments), calendar, address book, journal, and to do list Over the air installation User interface integrates with existing email and PIM applications on the device Works over all wired / wireless connections (GPRS, GSM, WiFi, etc…) Communicates over a Secure Socket Layer (SSL) connection offering 128 bit encryption ** Easily provides mobility support to Lotus Notes and Domino Web Access users An IBM solution to access Domino email on handheld mobile devices Runs directly in the Domino server as a task (no additional server necessary) Integrates with Domino administration and policies that leverage existing Domino admin skills Initially will support Microsoft Windows Mobile 5 and 6 (Professional and Smartphone) Current plan is to make available in 2008 to IBM Lotus Notes users at no additional charge

§ Basic wireless mobile replication solution for Lotus Domino email/PIM data

Provides automatic, real-time replication of email (including attachments), calendar, address book, journal, and to do list

Over the air installation

User interface integrates with existing email and PIM applications on the device

Works over all wired / wireless connections (GPRS, GSM, WiFi, etc…)

Communicates over a Secure Socket Layer (SSL) connection offering 128 bit encryption **

Easily provides mobility support to Lotus Notes and Domino Web Access users

An IBM solution to access Domino email on handheld mobile devices

Runs directly in the Domino server as a task (no additional server necessary)

Integrates with Domino administration and policies that leverage existing Domino admin skills

Initially will support Microsoft Windows Mobile 5 and 6 (Professional and Smartphone)

Current plan is to make available in 2008 to IBM Lotus Notes users at no additional charge

Lotus Domino “Next” Plans Reduce complexity of managing Lotus Notes identities Eliminate need for Lotus Notes password for authentication Simplify Lotus Notes ID management Allow names to be managed in Microsoft Active Directory/LDAP Address storage costs Reduce duplicate attachment storage Reduce database size via new compression algorithms Address I/O bandwidth Improve quality of service Come to IBM Lotusphere 2008 for more news ! Note: Current plans. Information is subject to change

Reduce complexity of managing Lotus Notes identities

Eliminate need for Lotus Notes password for authentication

Simplify Lotus Notes ID management

Allow names to be managed in Microsoft Active Directory/LDAP

Address storage costs

Reduce duplicate attachment storage

Reduce database size via new compression algorithms

Address I/O bandwidth

Improve quality of service

Come to IBM Lotusphere 2008 for more news !

Roadmap for Lotus Notes & Domino: 2008 and Beyond Note: Information is subject to change Today 2008/2009 Lotus Notes “Next” Lotus Domino “Next” Lotus Notes “Beyond” Lotus Domino “Beyond” 2009/2010 Lotus Domino 8.0 Lotus Notes 8.0 Q1 2008 Lotus Domino 8.0.1 Lotus Notes 8.0.1

IBM Applications on Demand Lotus Notes 8 Service simplifies hosting and management Alternative to internal implementation and support ALL current Lotus Notes versions are supported Pay-as-you-go application management and hosting services: Helps reduce up-front project costs Removes operational staffing needs Eliminates the complexity of IT and compliance Improves budgeting and planning Introducing hosted Lotus Notes 8 as a service available NOW!

Service simplifies hosting and management

Alternative to internal implementation and support

ALL current Lotus Notes versions are supported

Pay-as-you-go application management and hosting services:

Helps reduce up-front project costs

Removes operational staffing needs

Eliminates the complexity of IT and compliance

Improves budgeting and planning

Real Business Value Used by Real Businesses More than half of the FORTUNE Global 100 corporations use Lotus Notes and Domino software 1 8 of the top 10 banks 4 of the top 5 consumer products corps 7 of the top 10 electronics corps More than half of America’s largest 100 corporations use Lotus Notes and Domino software 2 As a market share leader, Lotus Notes and Domino ranks second in the integrated collaborative environments market based on worldwide total revenue 3 1 FORTUNE 500, April 30, 2007 2 FORTUNE Global 500, July 24, 2006 3 IDC, Doc #207999, Aug 2007 8 of the top 10 insurance corps 8 of the top 12 pharmaceutical corps 9 of the top 12 telecommunications corps

More than half of the FORTUNE Global 100 corporations use Lotus Notes and Domino software 1

8 of the top 10 banks

4 of the top 5 consumer products corps

7 of the top 10 electronics corps

More than half of America’s largest 100 corporations use Lotus Notes and Domino software 2

As a market share leader, Lotus Notes and Domino ranks second in the integrated collaborative environments market based on worldwide total revenue 3

8 of the top 10 insurance corps

8 of the top 12 pharmaceutical corps

9 of the top 12 telecommunications corps

Thank you! [email_address] www.edbrill.com

© IBM Corporation 2007. All Rights Reserved. The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the user's job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Sametime, QuickPlace, Quickr, WebSphere, AIX, BladeCenter, DB2, i5/OS, OS/400, Proventia, System i, System p, Tivoli and z/OS are trademarks of International Business Machines Corporation in the United States, other countries, or both. Microsoft, Windows and Office are trademarks of Microsoft Corporation in the United States, other countries, or both. Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. All references to Company J, New Charter Enterprises, Renovations and Zeta Bank refer to a fictitious company and are used for illustration purposes only.