Ed Brill
commented on
Successful Social Networking for Business CollaborationHere are the live tweets of the presentation made by Keith Instone (also of IBM), @keithinstone:
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getting people to share the information in their heads thru software was a radical idea 10 years ago
mergers and acquisitions are prime cases for social networking - cultural issues. globalization also drives need
"i have no idea what a 9-5 workday is"
word of mouth is the most important way to get people interested in your product
used to have to pay someone for expertise (travel agent), now get it for free via social networking
paper newspapers are dying, going online - so where are the local media people here to learn something from Ed
telling story about his blog where all the comments coming from same IP address as the analyst firm - astroturfing
"Attack of the blogs" - http://www.forbes.com/forbes/2005/1114/128.html - how Ed ended up in Forbes - blogs exposed for good
showing http://tinyurl.com/ce9cm7 as example of way to use social networking to get msg to customer
showing SmallBlue to see how Ed knows Keith - one intranet tool for social networking
showing http://tinyurl.com/c5qjgo - promoting him as an expert to contact
mentioning that Any Piper reminded IBMers (internally) not to comment publicly on rumors
IBM social computing guidelines - http://www.ibm.com/blogs/zz/en/guidelines.html - only revised once
http://planetlotus.org/ - mix of IBMers, customers, partners, together "word of mouth marketing", sometimes it is negative
skeptical of twitter at first, too ego-centric. who am i that i have all those followers? work, chicago, travel - many facets
"Twitter is like being at a networking cocktail party" - makes the world a whole lot smaller
rewards key for social networking (e.g, who all helped the sales person get the deal), make rewards part of the system, e.g. beehive
BlueIQ - volunteer ambassadors/army for social networking within IBM - glue that holds us together
"Elasticity, puffery and authority are the victims of social networking"
but it is all about innovation for the greater good anyway
question - decentralized company the trend, esp. for knowledge companies? a: yes, many important IBM decisions not made in Armonk7 months ago
Ed Brill
commented on
Lotus Notes/Domino update for Lotus user groups - Q4 2007Sorry about that -- it seems that the conversion from ODP to online rendered empty bullets on many many slides, and also dropped content from two of them. I might generate a PDF and try uploading that.3 years ago
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