HealthSource Solutions Capabilities Overview

1,406 views
1,176 views

Published on

0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
1,406
On SlideShare
0
From Embeds
0
Number of Embeds
4
Actions
Shares
0
Downloads
10
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide
  • Evidence based medicine from our background and relationship with Park Nicollet Why we are here to help change lives and create partnerships
  • Work with companies 25 up to 5,000 with our sweet spot 100-2,000 5/11/2010
  • Successful programs Not successful programs Budget? Unitize resources from health plan like EAP, etc?
  • Much more information included in the white paper. From Nico Pronk at HealthPartners Want to address all employees by programming across the entire continuum 32% of people cost 86% of your claims and costs High Risk: One foot I the door to elevated claims No symptoms yet Have high risks and have not taken action yet Need to drive people to health care provider before symptoms Identify with HRA and move back on risk scale Early symptoms majority 50% of your cost that you can prevent 80% of people here cycle back out to high risk – Can change by intervention, coaching, and education. Start to gain claims Active Diseases – 2% of people cost 22% of costs Disease management – coaching, cessation programs, etc. Have symptoms For every day that a individual is active can reduce healthcare cost by 4.4%. Look at the number of employees you have. An multiply that
  • Assessment – HA, Risk management data, screenings, safety logs, claims data, employee satisfaction surveys, Awareness – a lot of companies get stuck here building awareness. Where we come in Generates interest, highlights health issues, provides resources Includes: health fairs, bulletin boards, newsletters, displays, seminars Must have a communication plan or can get muddies or not enough Use coil philosophy to look back with similar theme to continue awareness. I.e. follow up with mini-campaign. GOLD BAR – where you are going to see behaviors change Populations based – Facilitates behavior change Includes: Physical activity, Nutrition, stress management, injury prevention, back care, health care consurmersion Low cost way to make a big impact Can reach anywhere not isolated like a fitness center 30% or more participation is doing well to start Doing this at HSS for 15 years and successful More incentives is key vs. 1 big prize. Them based 8 weeks is idea Environment – enhance behavior change by building a supportive culture Leadership support from top down. Lead by example and walk the talk . Company culture, policy’s Education levels, shifts, manufacturing, white collar or both We also do well with manufacturing environments Targeted approach –engage high risk employees with specific behavior change programs based upon assessment, environment, etc Health coaching Disease management Risk Specific programs Smoking Cessation – QUITPLAN High Blood pressure Relapse Prevention – Support change with Ongoing events and programs. Keep message alive Continue awareness and education Coil approach messaging through programs Reminder systems Mini- programs – 4 week campaigns Support Groups Ongoing communication – monthly calendars, newsletters, events Evaluation/Data Management – Support your investment Identify metrics and outcomes with reporting and communicate to leadership Track participation, behavior change and satisfaction Sustainable and see returns Participation = gets the horses to the trough Engagement = gets the horses to drink the water
  • Receive aggregate data: can break down per location and business segment Need more than 50 EE’s to get full data. Can get some summary info if less Works good with cost modeling and ROI
  • 95% participation satisfaction rate. Pod format (sit down and one person does all. Screen, coaching, bMI, etc. more personalble vs. cattle call) so get a consistent information and get more dialog. All individuals get some levels of education. Options available for more time with a educator We recommend finger stick vs. vena draw. No fasting, still get good data, easier implementation, instant feedback vs. taking days to get results We provide templates for signups, flyers, and email reminders Online gets confirmation and reminder emails. Veteran staff of 10-12 years of health educators, nurses, 5/11/2010
  • Awareness – a lot of companies get stuck here building awareness. Where we come in Generates interest, highlights health issues, provides resources Includes: health fairs, bulletin boards, newsletters, displays, seminars Must have a communication plan or can get muddies or not enough Use coil philosophy to look back with similar theme to continue awareness. I.e. follow up with mini-campaign.
  • Campaigns are big part of Populations based programs that Facilitates behavior change Includes: Physical activity, Nutrition, stress management, injury prevention, back care, health care consumersion Low cost with High impact and engagement. Can reach every shift if applicable and not isolated like Teams of 3 Cuts admin by 1/3 Cuts recruitment by 1/3 Support systems Build rapport Socialization Accountability is greater Attrition rate drops by 1/3 Turnkey: comes with templates, flyers, emails, sign ups, etc. We can do cordiation and implementation, survey or company can purchase to implement on own Comes with satisfaction and participation survey report Leaving people hungry for more to help relapse prevention i.e. follow up with 4 week program Ideal to do 2-3 times a year Examples: Choose well series of nutrition Creating life balance and stress management Original authors of life balance prymid New Program: A New Weigh Not just a weight loss competition like biggest loser 12 week program incorporates activity, nutrition, with continuing educations. Learn to incorporate health habits related to physical activity, nutrition and life balance. Goal is to make these habits part of your lifestyle to loose or maintain a health weight. uses a book to track health behaviors as well as weight loss in order to earn points. Point based and weekly challenges that relate to topic each week. Try to complete 3 of 6 challenges listed each week Weekly tips email or print
  • IF you can get sr. leadership participation – picture is work a 1,000words. Practice what you preach Policies: smoking, flex time, Catering food or vending machine with health options Do they have a onsite fitness facility Supporting physical activity like walking routes, bike racks, stair messaging Physical spaces (air quality, lighting, temperature)
  • Targeted approach –engage high risk employees with specific behavior change programs based upon assessment, environment, etc Health coaching Disease management Risk Specific programs Smoking Cessation – QUITPLAN High Blood pressure - i.e. manufacturing company had high risk for hypertensions and did blood pressure self checks with machine in cafeteria Why screening and assessment are important to target and engage high risk Stages of change: Product adaption Learning styles Education levels Generations
  • Client centered Approach is what they want to do vs. telling them what they have to do. Can do on site 1 call program 8 call program 5/11/2010
  • Free resource Administrator for 15 years Each MN employer receives 2 free onsite group sessions for employees. Min of 8 EE’s. Can combine with other locations Extra classes for purchase Compliments policy change for tobacco free worksite Come on site. Just need to fill out application Company receives: Posters Table Tents Flyers Sample Newsletter Article Sample Memo to Managers/Supervisors Sample Memo to Employees Work counselors: Counselors must hold a degree in a medical or health and human services field. Counselors must complete the Tobacco Treatment Specialist Certification sponsored by ClearWay MN and provided by Rochester, Mayo Nicotine Dependence Center.
  • Prochaska’s Model of change Precontemplaters – thinking about joining or doing something Contemplaters - kind of do something through out the year Action ?? Relaspe Relapse Prevention – Support change with Ongoing events and programs. Keep message alive Continue awareness and education Coil approach messaging through programs Reminder systems Mini- programs – 4 week campaigns Support Groups Ongoing communication – monthly calendars, newsletters, events
  • Pre/post evaluation and participation reports to show satisfaction, behavior change, self efficacy, barriers and comments/feedback. Online or paper can be combined into one report Cost Modeling Based upon risk factors Direct correlation to cost and risk Put claims against your costs Medical claims, absenteeism, etc. i.e HERO study ROI Studies to show $3 to $1 investment Take a while 3-5 years Cost based upon practice, compressive programs, HA, screenings, behavior change.
  • May seem like a lot but specific programs and don’t need to do a lot other to hit send or post a flyer Cover all of the areas of the model we discussed Reward participation not outcomes Tap into what recourses you already have. i.e. health plan and EAP
  • Four goals Create infrastruture Enviroment / change Behavior change Metrics of change
  • Key to set up committee agenda
  • For bigger companies from 250 and up Hub for health promotion model Consulting and planning a fitness center Staffing model –pt to full time. Undstaffed model – workout binders, increase participation, orientations, safety, etc.
  • One stop shop. High touch service and turn key customizable programs. We service large companies with fitness center services and comprehensive programs to small to medium size customers with ala carte services and health fairs. We often service as that bridge for the company that does not have time or personnel to implement wellness programs. I.e. consulting, program ideas, time lines, calendars, campaigns. 5/11/2010
  • Heritage. 5/11/2010
  • We can work with you ala carte to comprehensive
  • Wrap up Midwest Conference Next Steps Action items Receive business cards? Thank for time and pleasureto meet them
  • HealthSource Solutions Capabilities Overview

    1. 1. HealthSource Solutions Wellness Capabilities Overview ABC Company July 6, 2010
    2. 2. Heritage <ul><li>Formerly known as Park Nicollet Healthsource </li></ul><ul><li>30 years of provide wellness services, since 1979 </li></ul><ul><li>In 2009 became HealthSource Solutions with same great staff and programs </li></ul><ul><li>Evidence based medicine </li></ul><ul><li>Our Vision: </li></ul><ul><ul><li>To change lives though our passion, knowledge, enthusiasm and commitment to making a difference. </li></ul></ul><ul><li>Our Mission: </li></ul><ul><li>Creating partnerships with business’ to promote a culture of wellness by offering quality innovative programs and services that enhance health and productivity. </li></ul>
    3. 3. About Us <ul><li>Health Source Solutions is known for: </li></ul><ul><ul><li>Work with small (<50) to Fortune 500 companies </li></ul></ul><ul><ul><li>High touch service </li></ul></ul><ul><ul><li>Customizable and turn key programs and services </li></ul></ul><ul><ul><li>Our solutions encompasses: </li></ul></ul><ul><ul><ul><li>Wellness program development and consulting </li></ul></ul></ul><ul><ul><ul><li>Build and enhance wellness committees </li></ul></ul></ul><ul><ul><ul><li>Fitness Center Management services and consulting </li></ul></ul></ul><ul><ul><li>Ala carte services and comprehensive programs </li></ul></ul><ul><ul><li>QUITPLAN administrator: Free Resource for MN Employers </li></ul></ul><ul><ul><li>Educated and degreed staff. Low turnover </li></ul></ul>
    4. 4. Wellness Experience/Goals <ul><li>Discussion questions: </li></ul><ul><li>What are the goals of the wellness program? </li></ul><ul><li>What wellness activities have you implemented previously? What are some of the “lessons learned”? </li></ul><ul><li>How is the support from leadership? </li></ul><ul><li>Do you have a program brand or name? Committee? </li></ul>
    5. 5. The Business Case 68% of population 14% of cost 30% 50% 2% 22% 0.2% 14% 32% of population 86% of cost Healthy/ Low Risk At Risk High Risk Early Symptoms Active Disease Catastrophic Nico Pronk, HealthPartners Typical cost breakdown Costs across the employee population
    6. 6. Awareness Population-based Approach Targeted Approach Environment Relapse Prevention Assessment Evaluation/ Data Management HealthSource Comprehensive Model
    7. 7. Health Assessment <ul><li>Personal Wellness Profile (PWP) </li></ul><ul><li>WellSource, Inc.—HRA provider for 20+ yrs </li></ul><ul><li>Online, paper or combination </li></ul><ul><li>Spanish and English versions </li></ul><ul><li>40 health and lifestyle questions </li></ul><ul><li>Individual and Group aggregate reports </li></ul><ul><li>Identifies high-risk areas </li></ul><ul><li>Facilitates annual program planning </li></ul><ul><li>Measures behavior change and program impact </li></ul><ul><li>Data maintained regardless of health plan choice </li></ul>
    8. 8. Health Screening <ul><li>HealthSource is recognized as an exceptional provider of worksite health screening services </li></ul><ul><li>Experienced staff of health professionals </li></ul><ul><li>Online or paper-based scheduling </li></ul><ul><li>Immediate feedback; Confidential and HIPAA compliant </li></ul><ul><ul><ul><li>Total cholesterol, HDL, Glucose (finger stick/vena) </li></ul></ul></ul><ul><ul><ul><li>Blood pressure </li></ul></ul></ul><ul><ul><ul><li>Height/weight/BMI </li></ul></ul></ul><ul><ul><ul><li>Bone density heel ultrasound </li></ul></ul></ul><ul><ul><ul><li>Vision screening </li></ul></ul></ul><ul><li>Aggregate report on risk levels and participation </li></ul><ul><li>Education add-on and onsite coaching available </li></ul><ul><li>95% participant satisfaction </li></ul>
    9. 9. Awareness Programs <ul><li>High impact to keep the message visible </li></ul><ul><li>Displays </li></ul><ul><li>Seminars </li></ul><ul><li>Topical E-mail Series </li></ul><ul><li>Newsletter </li></ul>
    10. 10. Campaigns <ul><li>Low cost way to engage large portion </li></ul><ul><li>of your population </li></ul><ul><li>Serve as a catalyst for behavior change </li></ul><ul><li>Provide flexibility - activity can be done anywhere/anytime </li></ul><ul><li>Create sense of accountability and support </li></ul><ul><li>Create high visibility </li></ul><ul><li>Impact culture </li></ul><ul><li>They’re FUN! </li></ul><ul><li>Weight loss program </li></ul>Reach the entire population
    11. 11. Environment/Culture <ul><li>Policy </li></ul><ul><li>Vending, cafeteria, catering </li></ul><ul><li>Activity: b-ball hoop, walking routes </li></ul><ul><li>Company events </li></ul>Build a culture that embraces health
    12. 12. Targeted Engage High Risk Employees <ul><li>Coaching/Disease management </li></ul><ul><li>Weight Watchers </li></ul><ul><li>Specialty classes, ie yoga for back problems </li></ul><ul><li>Programs targeted to risk areas </li></ul>
    13. 13. Telephonic Health Coaching <ul><li>Motivational/ intrinsic interviewing approach </li></ul><ul><ul><li>“ how important is making this change….” </li></ul></ul><ul><ul><li>“ how confident are you….” </li></ul></ul><ul><li>Client-centered, choice of topics </li></ul><ul><ul><li>Nutrition – Self-care </li></ul></ul><ul><ul><li>Physical Activity – Stress management </li></ul></ul><ul><ul><li>Weight management </li></ul></ul><ul><li>Lifestyle coaching for specific health conditions </li></ul><ul><ul><li>Diabetes – Dyslipidemia </li></ul></ul><ul><ul><li>Hypertension – Metabolic Syndrome </li></ul></ul><ul><li>Participants set and achieve realistic goals; establish long term plan for maintaining healthy behaviors </li></ul><ul><ul><li>– 93% of participants were satisfied/very satisfied with the coaching program </li></ul></ul><ul><ul><li>– 97% of participants found the program useful/very useful for making lifestyle changes </li></ul></ul><ul><ul><li>– 98% of participants made positive lifestyle behavior changes as a result of the program </li></ul></ul>
    14. 14. QuitPlan at Work <ul><li>QuitPlan at Work: onsite tobacco cessation </li></ul><ul><li>Offered as agent of Clearway MN </li></ul><ul><li>Subsidized initial class series; additional </li></ul><ul><li>sessions available for purchase </li></ul><ul><li>Contact: Carolyn Peterson 763-287-0747 </li></ul><ul><li>Participants receive: </li></ul><ul><li>Five weeks of group-led support by a trained professional </li></ul><ul><li>Detailed information about Zyban, Chantix & NRT </li></ul><ul><li>Tools to help stop smoking </li></ul><ul><li>Seven additional weeks of relapse prevention cards/emails </li></ul><ul><li>Connection to additional resources </li></ul>
    15. 15. Relapse Prevention <ul><li>Support groups </li></ul><ul><ul><li>Walking/ running clubs </li></ul></ul><ul><ul><li>Walking meetings </li></ul></ul><ul><ul><li>Exercise video exchange </li></ul></ul><ul><ul><li>Chronic conditions (tai chi) </li></ul></ul><ul><li>Special events </li></ul><ul><ul><li>Walk Wednesdays </li></ul></ul><ul><ul><li>Promote community events </li></ul></ul><ul><ul><li>Bike to work </li></ul></ul><ul><ul><li>National Employee Health and Fitness day </li></ul></ul>Supporting change
    16. 16. Evaluation <ul><li>Identify pertinent metrics </li></ul><ul><li>Track and report outcomes </li></ul><ul><ul><li>Satisfaction </li></ul></ul><ul><ul><li>Behavior change </li></ul></ul><ul><ul><li>Self-efficacy </li></ul></ul><ul><ul><li>Barriers </li></ul></ul><ul><li>Cost modeling </li></ul><ul><li>Annual metrics scorecard </li></ul><ul><li>Communicate to leadership </li></ul>Building on metrics and outcomes
    17. 17. Sample Planning Calendar January Blood Donor Month February Heart Month March Nutrition Month April Cancer Awareness May Mental Health Month June Sun Safety Month Awareness Health Assessment and Screening launch and sign-up PA launch and sign-up PA and cancer PA and Mental health Slip slap slope/ Distribute sunscreen Programs/ Events First Tuesday Fitness 6-8AM; 2-4PM Health Assessment and Screening 4 days Physical Activity campaign (8 wks) First Tuesday Fitness 6-8AM; 2-4PM Fitness seminar First Tuesday Fitness 6-8AM; 2-4PM NEHFD walk First Tuesday Fitness 6-8AM; 2-4PM First Tuesday Fitness 6-8AM; 2-4PM Targeted Programs High risk coaching starts Blood Pressure Checks Environmental Cultural Food Service evaluation Promotion of walking paths Promote Farmer’s Market July Healthy Summer August Immunization/preventive September Cholesterol Month October Breast Health Month November Diabetes Month December Alcohol Awareness Awareness BBQ recipes veggies School physicals Know your numbers Think pink campaign Know your numbers Managing holiday stress Programs/ Events Company Picnic Healthy barbeque First Tuesday Fitness 6-8AM; 2-4PM First Tuesday Fitness 6-8AM; 2-4PM Nutrition (4 week campaign) First Tuesday Fitness 6-8AM; 2-4PM First Tuesday Fitness 6-8AM; 2-4PM First Tuesday Fitness 6-8AM; 2-4PM First Tuesday Fitness 6-8AM; 2-4PM Targeted Programs Smoking Cessation “ Quit Plan” Weight Watchers group starts Preventive Care Flu shots Environmental Cultural Promote Farmer’s Market Promote walking meetings New vending options launched Healthy Holiday buffet
    18. 18. Strategic Plan <ul><li>Sample </li></ul>
    19. 19. Consulting <ul><li>Identify your vision and mission </li></ul><ul><li>Branding the program </li></ul><ul><li>Wellness committee formation </li></ul><ul><li>Build your annual calendar </li></ul><ul><ul><li>Review data </li></ul></ul><ul><ul><li>Target risk areas </li></ul></ul><ul><ul><li>Population health programming </li></ul></ul><ul><li>Provide regular program guidance </li></ul><ul><li>Assist with program implementation </li></ul><ul><li>Provide resources and guidance </li></ul><ul><li>Lead program evaluation and metrics </li></ul><ul><li>Lead the strategic planning process </li></ul>
    20. 20. Fitness Center Services <ul><li>Feasibility and Start Up: </li></ul><ul><ul><li>Expert consultation to determine space needs, costs and resources required to build and manage an onsite fitness/wellness center. Includes executive summary of vision, projected participation and expected outcomes. </li></ul></ul><ul><li>Fitness/Wellness Center Design: </li></ul><ul><ul><li>Planning committee facilitation, consultation and project plan </li></ul></ul><ul><ul><li>Equipment vendor selection, purchase and layout </li></ul></ul><ul><ul><li>Program and staffing options </li></ul></ul><ul><ul><li>Facility design: size, layout, peak load, fixtures, HVAC, employee survey </li></ul></ul><ul><ul><li>Area specifications: fitness floor, group fitness, locker areas, administration </li></ul></ul><ul><li>Fitness/Wellness Center Staffing and Management </li></ul><ul><ul><li>Partial to full time supervision </li></ul></ul><ul><ul><li>Operations tools and policies: participant forms, emergency procedures, equipment maintenance, operations manual, communications materials </li></ul></ul><ul><ul><li>Classes, motivational programs, fitness training and more </li></ul></ul>
    21. 21. HealthSource Solutions Capabilities <ul><li>Worksite Services </li></ul><ul><ul><li>Consulting/strategic plan </li></ul></ul><ul><ul><li>Annual planning calendar </li></ul></ul><ul><ul><li>Communications </li></ul></ul><ul><ul><li>Reporting </li></ul></ul><ul><ul><li>Telephonic health coaching </li></ul></ul><ul><ul><li>Health assessment </li></ul></ul><ul><ul><li>Health screening </li></ul></ul><ul><ul><li>Campaigns </li></ul></ul><ul><ul><li>Seminars </li></ul></ul><ul><ul><li>Onsite classes (QuitPlan) </li></ul></ul><ul><ul><li>Educational displays </li></ul></ul><ul><ul><li>Onsite vaccination clinics </li></ul></ul><ul><ul><ul><li> - Seasonal Flu and H1N1 Shots </li></ul></ul></ul><ul><ul><li>Ergonomics and injury management </li></ul></ul><ul><li>Fitness Center Services </li></ul><ul><li>Feasibility Analysis </li></ul><ul><li>Facility design/planning </li></ul><ul><li>Management </li></ul><ul><li>Wellness & fitness support </li></ul><ul><li>Employer-run fitness centers </li></ul><ul><ul><li>Preventive maintenance </li></ul></ul><ul><ul><li>Educational displays </li></ul></ul><ul><ul><li>Group fitness classes </li></ul></ul><ul><ul><li>Campaigns </li></ul></ul>
    22. 22. Why HealthSource? <ul><li>Worksite Services </li></ul><ul><li>30 years of providing wellness services </li></ul><ul><li>Grounded in evidence based medicine </li></ul><ul><li>Flexible to meet needs of small to mid-size companies </li></ul><ul><li>Customization and program support included </li></ul><ul><li>Innovative, effective and fun programs </li></ul><ul><li>Comprehensive offering </li></ul><ul><ul><li>High touch service </li></ul></ul><ul><li>Fitness Center Services </li></ul><ul><li>18 years experience </li></ul><ul><li>12 facilities managed </li></ul><ul><li>Quality staff and low turnover </li></ul><ul><li>Service focused </li></ul><ul><li>Robust value-add programming </li></ul><ul><li>Center is a hub for all wellness programs </li></ul><ul><li>Sample Clients: Medtronic, Cargill, ATK, Ceridian, Ecolab </li></ul>
    23. 23. Collaborative Process <ul><li>Who works with you? </li></ul><ul><li> An experienced Account Manager and Program Coordinator </li></ul><ul><li>How will you stay informed on progress? </li></ul><ul><li>Regular email/phone contact, program evaluation, year end reports, other as requested </li></ul><ul><li>How can we support the wellness goals? </li></ul><ul><li>By listening to your goals and collaborating to develop a plan to achieve them. We will work with you every step of the way providing guidance, support and expertise. </li></ul><ul><li>For quotes, questions and orders, please contact: </li></ul><ul><ul><ul><ul><li>Scott Landy, Business Development Mary Kruse, President </li></ul></ul></ul></ul><ul><ul><ul><ul><li>763-287-0754 763-287-0749 </li></ul></ul></ul></ul><ul><li>[email_address] [email_address] </li></ul><ul><ul><ul><ul><li>www.healthsource-solutions.com </li></ul></ul></ul></ul>
    24. 24. Wrap Up <ul><li>Q & A </li></ul><ul><li>Save the date! </li></ul><ul><ul><li>Midwest Worksite Health Promotion Conference </li></ul></ul><ul><ul><li>Thursday, November 4, 2010 </li></ul></ul><ul><ul><li>St. Paul RiverCentre, St. Paul </li></ul></ul><ul><li>Next steps and follow up items </li></ul><ul><li>Thank You For Your Time! </li></ul>

    ×