One Page Problem Solving Sheet

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This one page problem solving sheet presentation is a tool to handle, track and manage the problems and stakeholders, in a systematic way.

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One Page Problem Solving Sheet

  1. 1. ONE PAGE PROBLEM SOLVING SHEET Piri Reis Danışmanlık Eda Yılmaz http://globalleansolutions.wordpress.com/ Sister website of http://www.pirireisdanismanlik.com/ Twitter: @PiriReisDan
  2. 2. ONE PAGE PROBLEM SOLVING SHEET (A3 & 8D thinking) This one page problem solving sheet presentation is a tool to: Handle, Track and Manage the problems and stakeholders, in a systematic way. It is used as a means for: Problem solving, Communication, Archiving, Yearly reviewing the achievements, Decision making and For presentation to management. It is a sub part of a post at http://globalleansolutions.wordpress.com and will explain how it could be used. Sister website of http://www.pirireisdanismanlik.com/
  3. 3. ONE PAGE PSS (A3-8D REPORT) Project TeamProject LeaderProject Name Current Situation vs Ideal Situation ( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts, Photos, Layouts,Costs, KPI Effects, VOC) Root-Cause Analysis ( Why why analysis, Fishbone, PM Analysis, Part- Function Analysis, Pareto, QA-QM Matrixes, Focus groups, Gemba walk, Micro VSM and Yamazumi, FMEA, Safety and Ergonomy Analysis, SMED, Prokon, Design of Experiments (DOE), Hypothesis Testing and Regression Analysis. ) Project Target Countermeasure Options ( ROI, NPV, Feasibility Analysis Weighted scoring, Risk Analysis) Results ( Control Charts, Q-C-D-..Effects, Investments, Before-After Photos) Lessons Learnt ( MP Archives) Next Steps/Deployment Standardization ( Guidelines, Procedures, Work or Control Instructions, Flow Charts, One Point Lessons) APPROVALSProject No Action Plan ( Gantt Chart, 5W1H) Choose a project which is a bottleneck issue for your organization and parallel with your strategy
  4. 4. ONE PAGE PSS (A3-8D REPORT) Project TeamProject LeaderProject Name Current Situation vs Ideal Situation ( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts, Photos, Layouts,Costs, KPI Effects, VOC) Root-Cause Analysis ( Why why analysis, Fishbone, PM Analysis, Part- Function Analysis, Pareto, QA-QM Matrixes, Focus groups, Gemba walk, Micro VSM and Yamazumi, FMEA, Safety and Ergonomy Analysis, SMED, Prokon, Design of Experiments (DOE), Hypothesis Testing and Regression Analysis. ) Project Target Countermeasure Options ( ROI, NPV, Feasibility Analysis Weighted scoring, Risk Analysis) Results ( Control Charts, Q-C-D-..Effects, Investments, Before-After Photos) Lessons Learnt ( MP Archives) Next Steps/Deployment Standardization ( Guidelines, Procedures, Work or Control Instructions, Flow Charts, One Point Lessons) APPROVALSProject No Action Plan ( Gantt Chart, 5W1H) Ensure that your leader and the team has the basic project management skills and knowledge about the necessary tools. Assign the names from the related and relevant employees, according to their workload, with the agreement of their superiors.
  5. 5. ONE PAGE PSS (A3-8D REPORT) Project TeamProject LeaderProject Name Current Situation vs Ideal Situation ( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts, Photos, Layouts,Costs, KPI Effects, VOC) Root-Cause Analysis ( Why why analysis, Fishbone, PM Analysis, Part- Function Analysis, Pareto, QA-QM Matrixes, Focus groups, Gemba walk, Micro VSM and Yamazumi, FMEA, Safety and Ergonomy Analysis, SMED, Prokon, Design of Experiments (DOE), Hypothesis Testing and Regression Analysis. ) Project Target Countermeasure Options ( ROI, NPV, Feasibility Analysis Weighted scoring, Risk Analysis) Results ( Control Charts, Q-C-D-..Effects, Investments, Before-After Photos) Lessons Learnt ( MP Archives) Next Steps/Deployment Standardization ( Guidelines, Procedures, Work or Control Instructions, Flow Charts, One Point Lessons) APPROVALSProject No Action Plan ( Gantt Chart, 5W1H) Assign a “SMART” target
  6. 6. ONE PAGE PSS (A3-8D REPORT) Project TeamProject LeaderProject Name Current Situation vs Ideal Situation ( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts, Photos, Layouts,Costs, KPI Effects, VOC) Root-Cause Analysis ( Why why analysis, Fishbone, PM Analysis, Part- Function Analysis, Pareto, QA-QM Matrixes, Focus groups, Gemba walk, Micro VSM and Yamazumi, FMEA, Safety and Ergonomy Analysis, SMED, Prokon, Design of Experiments (DOE), Hypothesis Testing and Regression Analysis. ) Project Target Countermeasure Options ( ROI, NPV, Feasibility Analysis Weighted scoring, Risk Analysis) Results ( Control Charts, Q-C-D-..Effects, Investments, Before-After Photos) Lessons Learnt ( MP Archives) Next Steps/Deployment Standardization ( Guidelines, Procedures, Work or Control Instructions, Flow Charts, One Point Lessons) APPROVALSProject No Action Plan ( Gantt Chart, 5W1H) Assign a project no, so you can track and trace the project easily
  7. 7. ONE PAGE PSS (A3-8D REPORT) Project TeamProject LeaderProject Name Current Situation vs Ideal Situation ( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts, Photos, Layouts,Costs, KPI Effects, VOC) Root-Cause Analysis ( Why why analysis, Fishbone, PM Analysis, Part- Function Analysis, Pareto, QA-QM Matrixes, Focus groups, Gemba walk, Micro VSM and Yamazumi, FMEA, Safety and Ergonomy Analysis, SMED, Prokon, Design of Experiments (DOE), Hypothesis Testing and Regression Analysis. ) Project Target Countermeasure Options ( ROI, NPV, Feasibility Analysis Weighted scoring, Risk Analysis) Results ( Control Charts, Q-C-D-..Effects, Investments, Before-After Photos) Lessons Learnt ( MP Archives) Next Steps/Deployment Standardization ( Guidelines, Procedures, Work or Control Instructions, Flow Charts, One Point Lessons) APPROVALSProject No Action Plan ( Gantt Chart, 5W1H) At the beginning of the project write down who needs to give approval, go and talk with them. They are your customers and what you are doing is getting voice of customer. At the end they need to sign and approve that the project is finished and met their needs.
  8. 8. ONE PAGE PSS (A3-8D REPORT) Project TeamProject LeaderProject Name Current Situation vs Ideal Situation ( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts, Photos, Layouts,Costs, KPI Effects, VOC) Root-Cause Analysis ( Why why analysis, Fishbone, PM Analysis, Part- Function Analysis, Pareto, QA-QM Matrixes, Focus groups, Gemba walk, Micro VSM and Yamazumi, FMEA, Safety and Ergonomy Analysis, SMED, Prokon, Design of Experiments (DOE), Hypothesis Testing and Regression Analysis. ) Project Target Countermeasure Options ( ROI, NPV, Feasibility Analysis Weighted scoring, Risk Analysis) Results ( Control Charts, Q-C-D-..Effects, Investments, Before-After Photos) Lessons Learnt ( MP Archives) Next Steps/Deployment Standardization ( Guidelines, Procedures, Work or Control Instructions, Flow Charts, One Point Lessons) APPROVALSProject No Action Plan ( Gantt Chart, 5W1H) The target is to find the possible “X”s (the possible causes but not root causes). For this purpose, one should start with understanding the current state. Therefore identify current situation and compare it with the ideal situation. In the end you will understand what is happening in detail and thus will find the X’s.
  9. 9. ONE PAGE PSS (A3-8D REPORT) Project TeamProject LeaderProject Name Current Situation vs Ideal Situation ( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts, Photos, Layouts,Costs, KPI Effects, VOC) Root-Cause Analysis ( Why why analysis, Fishbone, PM Analysis, Part- Function Analysis, Pareto, QA-QM Matrixes, Focus groups, Gemba walk, Micro VSM and Yamazumi, FMEA, Safety and Ergonomy Analysis, SMED, Prokon, Design of Experiments (DOE), Hypothesis Testing and Regression Analysis. ) Project Target Countermeasure Options ( ROI, NPV, Feasibility Analysis Weighted scoring, Risk Analysis) Results ( Control Charts, Q-C-D-..Effects, Investments, Before-After Photos) Lessons Learnt ( MP Archives) Next Steps/Deployment Standardization ( Guidelines, Procedures, Work or Control Instructions, Flow Charts, One Point Lessons) APPROVALSProject No Action Plan ( Gantt Chart, 5W1H) The target is to find the root causes of the selected “X”s. Finding the root causes will bring you to the “real” problem. Before completing this step confirm the effects of these items. By confirming the effects, you will be able to reduce the number of X’s which needs an action
  10. 10. ONE PAGE PSS (A3-8D REPORT) Project TeamProject LeaderProject Name Current Situation vs Ideal Situation ( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts, Photos, Layouts,Costs, KPI Effects, VOC) Root-Cause Analysis ( Why why analysis, Fishbone, PM Analysis, Part- Function Analysis, Pareto, QA-QM Matrixes, Focus groups, Gemba walk, Micro VSM and Yamazumi, FMEA, Safety and Ergonomy Analysis, SMED, Prokon, Design of Experiments (DOE), Hypothesis Testing and Regression Analysis. ) Project Target Countermeasure Options ( ROI, NPV, Feasibility Analysis Weighted scoring, Risk Analysis) Results ( Control Charts, Q-C-D-..Effects, Investments, Before-After Photos) Lessons Learnt ( MP Archives) Next Steps/Deployment Standardization ( Guidelines, Procedures, Work or Control Instructions, Flow Charts, One Point Lessons) APPROVALSProject No Action Plan ( Gantt Chart, 5W1H) You might have found many root causes. However, you have limited resources for measures. To decide on which action you should take, list your options and do below analysis.
  11. 11. ONE PAGE PSS (A3-8D REPORT) Project TeamProject LeaderProject Name Current Situation vs Ideal Situation ( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts, Photos, Layouts,Costs, KPI Effects, VOC) Root-Cause Analysis ( Why why analysis, Fishbone, PM Analysis, Part- Function Analysis, Pareto, QA-QM Matrixes, Focus groups, Gemba walk, Micro VSM and Yamazumi, FMEA, Safety and Ergonomy Analysis, SMED, Prokon, Design of Experiments (DOE), Hypothesis Testing and Regression Analysis. ) Project Target Countermeasure Options ( ROI, NPV, Feasibility Analysis Weighted scoring, Risk Analysis) Results ( Control Charts, Q-C-D-..Effects, Investments, Before-After Photos) Lessons Learnt ( MP Archives) Next Steps/Deployment Standardization ( Guidelines, Procedures, Work or Control Instructions, Flow Charts, One Point Lessons) APPROVALSProject No Action Plan ( Gantt Chart, 5W1H) Now that you know what you should do, create an action plan defining the responsibles, action details, due dates, tools, areas and follow up the realizations with recurring meetings. In case there is a problem which the team cannot solve with their resources, abilities or authorities escalate the issue and ask for support
  12. 12. ONE PAGE PSS (A3-8D REPORT) Project TeamProject LeaderProject Name Current Situation vs Ideal Situation ( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts, Photos, Layouts,Costs, KPI Effects, VOC) Root-Cause Analysis ( Why why analysis, Fishbone, PM Analysis, Part- Function Analysis, Pareto, QA-QM Matrixes, Focus groups, Gemba walk, Micro VSM and Yamazumi, FMEA, Safety and Ergonomy Analysis, SMED, Prokon, Design of Experiments (DOE), Hypothesis Testing and Regression Analysis. ) Project Target Countermeasure Options ( ROI, NPV, Feasibility Analysis Weighted scoring, Risk Analysis) Results ( Control Charts, Q-C-D-..Effects, Investments, Before-After Photos) Lessons Learnt ( MP Archives) Next Steps/Deployment Standardization ( Guidelines, Procedures, Work or Control Instructions, Flow Charts, One Point Lessons) APPROVALSProject No Action Plan ( Gantt Chart, 5W1H) After implementing the actions, follow up their effects on the results. When you reach the project target, show this with graphics, numbers and photos. If you cannot reach the targets go back and repeat the root- cause analysis
  13. 13. ONE PAGE PSS (A3-8D REPORT) Project TeamProject LeaderProject Name Current Situation vs Ideal Situation ( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts, Photos, Layouts,Costs, KPI Effects, VOC) Root-Cause Analysis ( Why why analysis, Fishbone, PM Analysis, Part- Function Analysis, Pareto, QA-QM Matrixes, Focus groups, Gemba walk, Micro VSM and Yamazumi, FMEA, Safety and Ergonomy Analysis, SMED, Prokon, Design of Experiments (DOE), Hypothesis Testing and Regression Analysis. ) Project Target Countermeasure Options ( ROI, NPV, Feasibility Analysis Weighted scoring, Risk Analysis) Results ( Control Charts, Q-C-D-..Effects, Investments, Before-After Photos) Lessons Learnt ( MP Archives) Next Steps/Deployment Standardization ( Guidelines, Procedures, Work or Control Instructions, Flow Charts, One Point Lessons) APPROVALSProject No Action Plan ( Gantt Chart, 5W1H) When you finish the project, you will gain some lessons learnt out of it. Archive them at specific folders so that new project managers or process owners can benefit out of them not to make the same mistakes, twice.
  14. 14. ONE PAGE PSS (A3-8D REPORT) Project TeamProject LeaderProject Name Current Situation vs Ideal Situation ( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts, Photos, Layouts,Costs, KPI Effects, VOC) Root-Cause Analysis ( Why why analysis, Fishbone, PM Analysis, Part- Function Analysis, Pareto, QA-QM Matrixes, Focus groups, Gemba walk, Micro VSM and Yamazumi, FMEA, Safety and Ergonomy Analysis, SMED, Prokon, Design of Experiments (DOE), Hypothesis Testing and Regression Analysis. ) Project Target Countermeasure Options ( ROI, NPV, Feasibility Analysis Weighted scoring, Risk Analysis) Results ( Control Charts, Q-C-D-..Effects, Investments, Before-After Photos) Lessons Learnt ( MP Archives) Next Steps/Deployment Standardization ( Guidelines, Procedures, Work or Control Instructions, Flow Charts, One Point Lessons) APPROVALSProject No Action Plan ( Gantt Chart, 5W1H) At the end of the project, standardize the process changes for sustainable success.
  15. 15. ONE PAGE PSS (A3-8D REPORT) Project TeamProject LeaderProject Name Current Situation vs Ideal Situation ( 5W1H, SIPOC, Flow-Charts, Pareto –Pie Charts, Photos, Layouts,Costs, KPI Effects, VOC) Root-Cause Analysis ( Why why analysis, Fishbone, PM Analysis, Part- Function Analysis, Pareto, QA-QM Matrixes, Focus groups, Gemba walk, Micro VSM and Yamazumi, FMEA, Safety and Ergonomy Analysis, SMED, Prokon, Design of Experiments (DOE), Hypothesis Testing and Regression Analysis. ) Project Target Countermeasure Options ( ROI, NPV, Feasibility Analysis Weighted scoring, Risk Analysis) Results ( Control Charts, Q-C-D-..Effects, Investments, Before-After Photos) Lessons Learnt ( MP Archives) Next Steps/Deployment Standardization ( Guidelines, Procedures, Work or Control Instructions, Flow Charts, One Point Lessons) APPROVALSProject No Action Plan ( Gantt Chart, 5W1H) Present the project to as many people as you can. Praise and recognize them in front of others so that they will be couraged to start their own projects. If the project can be deployed to a similar area, start the new project there, if not choose another project which is aligned with the strategy
  16. 16. ONE PAGE PROBLEM SOLVING SHEET Thank you Eda Yılmaz http://globalleansolutions.wordpress.com/ Sister website of http://www.pirireisdanismanlik.com/ Twitter: @PiriReisDan

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