Designing       Milan Guenther, eda.c enterprise design associates. consultancyPervasive       Andrea Resmini, University ...
Slidedeck   The latest version of our slidedeck can be found online, along with            other presentations around the ...
Your presenters   Milan Guenther from Paris, France                  Founding Partner and Design Consultant at eda.c, Düss...
Topics   (1) Information Architecture and the Enterprise         (2) The Enterprise as a Ubiquitous Ecology         (3) He...
(1)InformationArchitecture andthe Enterprise
InformationArchitecture?                Data…          …and its use                Modeling       Systems                C...
InformationArchitecture?                Information…     …and its use                Structure        Activities          ...
Two InformationArchitectureworldviews                  Organising information as assets for                  business proc...
Architectinginformation inthe enterprise isabout structure,and people
EIA is StrategicDesign                   Enterprise Information Architecture is about                   both sides of the ...
(2)The Enterprise as part of a Ubiquitous                              Ecology
ANDREA @RESMINI                                        Old pendulum clock, emiemihuimei                  http://www.flickr...
ANDREA @RESMINI                                         Teaching Maths, Moving Mountains Trust                  http://www...
ANDREA @RESMINI                                                    Salone del Libro Usato, br1dotcom                  http...
ANDREA @RESMINI                  Obi Wan Kenobi and Luke SkyWalker, Star Wars (G. Lucas)                                  ...
ANDREA @RESMINI                                                        UNIVAC, Lawrence Livermore National Laboratory     ...
ANDREA @RESMINI                                          Computer room, County of Santa Barbara                  http://ww...
ANDREA @RESMINI                                        Focaults pendulum, lets.book                  http://www.flickr.com...
ANDREA @RESMINI                                                                                       Wikimedia           ...
ANDREA @RESMINI                  Neuromancer, William Gibson
ANDREA @RESMINI                  The Matrix, Wachowsky Brothers
ANDREA @RESMINI      Cyberspace is not a place you      go to but rather a layer tightly      integrated into the world   ...
ANDREA @RESMINI                                                    Mobiles, frogfoto                  http://www.flickr.co...
ANDREA @RESMINI                                               Tablet use 2, ebayink                  http://www.flickr.com...
ANDREA @RESMINI                                                  Sheffield, toph3r                  http://www.flickr.com/...
UbiquitousEcologies             Emergent systems where old and new             media and physical and digital             ...
ANDREA @RESMINI                          1       information architectures            become ecosystems
ANDREA @RESMINI           no artifact stands isolated  all artifacts are connected in one              single user experie...
ANDREA @RESMINI
ANDREA @RESMINI
ANDREA @RESMINI                        many an artifact         participates in open ecologies
ANDREA @RESMINI
ANDREA @RESMINI
ANDREA @RESMINI                            2                  users become                  intermediaries
ANDREA @RESMINI         participants in these ecosystems         actively produce and re-mediate                     conte...
ANDREA @RESMINI
ANDREA @RESMINI                            3                  static becomes                          dynamic
ANDREA @RESMINI       ecologies are perpetually unfinished,           always changing, always open to        further refin...
ANDREA @RESMINI
ANDREA @RESMINI                            4                        dynamic                  becomes hybrid
ANDREA @RESMINI           the boundaries separatingedia, channels and genres get thinner
ANDREA @RESMINI
ANDREA @RESMINI                                  5                             horizontal                  prevails over v...
ANDREA @RESMINI  intermediaries push for spontaneity,     ephemeral structures of meaning                 and constant cha...
ANDREA @RESMINI
ANDREA @RESMINI                               6                            products                  become experiences
ANDREA @RESMINI       focus shifts from how to design         single items to how to design  experiences spanning multiple...
ANDREA @RESMINI
ANDREA @RESMINI                                 7                  experiences become                         cross-channe...
ANDREA @RESMINI                experiences bridge multiple             connected media, devices and               environm...
ANDREA @RESMINI
ANDREA @RESMINI                        Interfaces                       Touch-points                  Information architec...
ANDREA @RESMINI                  Reduction        Correlation Place-making Consistency                       Resilience   ...
ANDREA @RESMINI       Correlation suggest relevant        connections among pieces       of information, services, and    ...
ANDREA @RESMINI                      It provides seamless                  interlacement in-channel                   and ...
ANDREA @RESMINI                    In channel                       Correlation         Across         channels
ANDREA @RESMINI
ANDREA @RESMINI
ANDREA @RESMINI
ANDREA @RESMINI
ANDREA @RESMINI
Books   Pervasive Information Architecture        Designing Cross-Channel User Experiences        by Andrea Resmini and Lu...
EuroIASept 28-29, 2012Rome, Italy                   www.euroia.orgWorld IA DayNext: Early 2013Worldwide                   ...
Get in touch!   Milan Guenther                www.guenther.cx                Andrea Resmini                www.andrearesmi...
Designing Pervasive Enterprise Information Architectures (with Andrea Resmini and Luca Rosati) - Enterprise Architecture a...
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Designing Pervasive Enterprise Information Architectures (with Andrea Resmini and Luca Rosati) - Enterprise Architecture and Business Process Management Conference London 2012

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The way enterprises use information is changing. Well beyond the big transactional systems of the past, information appears as unstructured content, as loose data collections, or as volatile conversations, traversing systems, devices, media and physical contexts. Information architecture is considered an essential building block of enterprise architecture initiatives. In practice however, it is stuck with the formalism of data architecture on a technical level, suffers from misalignment with the business goals, and falls short of delivering the answer to the most basic question: how to provide valuable information to the right people, at the right time and in a useful form?

Published in: Design, Business, Technology

Designing Pervasive Enterprise Information Architectures (with Andrea Resmini and Luca Rosati) - Enterprise Architecture and Business Process Management Conference London 2012

  1. Designing Milan Guenther, eda.c enterprise design associates. consultancyPervasive Andrea Resmini, University of BoråsEnterprise Luca Rosati, Freelance IA / University for Foreigners of PerugiaInformationArchitectures Enterprise Architecture Conference Europe 2012 London, June 20th 2012
  2. Slidedeck The latest version of our slidedeck can be found online, along with other presentations around the topics we talk about: http://www.slideshare.net/lucarosati (Luca) http://www.slideshare.net/resmini (Andrea) http://www.slideshare.net/eda.c (Milan)
  3. Your presenters Milan Guenther from Paris, France Founding Partner and Design Consultant at eda.c, Düsseldorf/Paris Benchmarking Lead Europe at the Digital Workplace Group, London Diplom-Designer, holds an MBA in Business Information Systems Andrea Resmini from Jönköping, Sweden Researcher, lecturer, University of Borås, President of the Information Architecture Institute Associate editor, Journal of Information Architecture Architect, holds a PhD in Legal Informatics Luca Rosati from Perugia, Italy Assistant Professor, University of Florence Adjunct professor of Information Architecture at University for Foreigners of Perugia Freelance Information Architect Linguist, Master in Multimedia and Communication Technology
  4. Topics (1) Information Architecture and the Enterprise (2) The Enterprise as a Ubiquitous Ecology (3) Heuristics for Pervasive Enterprise Information Architectures
  5. (1)InformationArchitecture andthe Enterprise
  6. InformationArchitecture? Data… …and its use Modeling Systems Control Applications Quality Databases Integration Processes Consistency Analytics Availability Cloud
  7. InformationArchitecture? Information… …and its use Structure Activities Classification Abilities Formats Contexts Presentation Pathways Labels Perceptions Terms Interpretation Signs Meaning Media Decisions
  8. Two InformationArchitectureworldviews Organising information as assets for business processes and to support decision-making in the enterprise Designing shared spaces to make information accessible, findable and useful for people and their activities
  9. Architectinginformation inthe enterprise isabout structure,and people
  10. EIA is StrategicDesign Enterprise Information Architecture is about both sides of the coin. It needs to be approached as a Strategic Design challenge, making information pervasive: Connecting the right information with the right people at the right time, and in a way and format adapted to context.
  11. (2)The Enterprise as part of a Ubiquitous Ecology
  12. ANDREA @RESMINI Old pendulum clock, emiemihuimei http://www.flickr.com/photos/emiemihuimei/4003025515/
  13. ANDREA @RESMINI Teaching Maths, Moving Mountains Trust http://www.flickr.com/photos/movingmountainstrust/5050542720/
  14. ANDREA @RESMINI Salone del Libro Usato, br1dotcom http://www.flickr.com/photos/br1dotcom/4166129123/in/photostream/
  15. ANDREA @RESMINI Obi Wan Kenobi and Luke SkyWalker, Star Wars (G. Lucas) http://linkrandom.blogspot.com/
  16. ANDREA @RESMINI UNIVAC, Lawrence Livermore National Laboratory https://lasers.llnl.gov/multimedia/photo_gallery/images/in_the_beginning/large/nif-1109- 17867.jpg
  17. ANDREA @RESMINI Computer room, County of Santa Barbara http://www.countyofsb.org/uploadedImages/eu/ComputerRoom.jpg
  18. ANDREA @RESMINI Focaults pendulum, lets.book http://www.flickr.com/photos/letsbook/6781581205/
  19. ANDREA @RESMINI Wikimedia http://upload.wikimedia.org/wikipedia/commons/b/be/July_4_crowd_at_Vienna_Metr o_station.jpg
  20. ANDREA @RESMINI Neuromancer, William Gibson
  21. ANDREA @RESMINI The Matrix, Wachowsky Brothers
  22. ANDREA @RESMINI Cyberspace is not a place you go to but rather a layer tightly integrated into the world around us – Institute For The Future
  23. ANDREA @RESMINI Mobiles, frogfoto http://www.flickr.com/photos/frogfoto/6792036796/
  24. ANDREA @RESMINI Tablet use 2, ebayink http://www.flickr.com/photos/ebayink/6816581064/
  25. ANDREA @RESMINI Sheffield, toph3r http://www.flickr.com/photos/ahxcjb/3552828240/
  26. UbiquitousEcologies Emergent systems where old and new media and physical and digital environments are designed and experienced as a seamless whole
  27. ANDREA @RESMINI 1 information architectures become ecosystems
  28. ANDREA @RESMINI no artifact stands isolated all artifacts are connected in one single user experience
  29. ANDREA @RESMINI
  30. ANDREA @RESMINI
  31. ANDREA @RESMINI many an artifact participates in open ecologies
  32. ANDREA @RESMINI
  33. ANDREA @RESMINI
  34. ANDREA @RESMINI 2 users become intermediaries
  35. ANDREA @RESMINI participants in these ecosystems actively produce and re-mediate content and meaning
  36. ANDREA @RESMINI
  37. ANDREA @RESMINI 3 static becomes dynamic
  38. ANDREA @RESMINI ecologies are perpetually unfinished, always changing, always open to further refinement and manipulation
  39. ANDREA @RESMINI
  40. ANDREA @RESMINI 4 dynamic becomes hybrid
  41. ANDREA @RESMINI the boundaries separatingedia, channels and genres get thinner
  42. ANDREA @RESMINI
  43. ANDREA @RESMINI 5 horizontal prevails over vertical
  44. ANDREA @RESMINI intermediaries push for spontaneity, ephemeral structures of meaning and constant change
  45. ANDREA @RESMINI
  46. ANDREA @RESMINI 6 products become experiences
  47. ANDREA @RESMINI focus shifts from how to design single items to how to design experiences spanning multiple steps
  48. ANDREA @RESMINI
  49. ANDREA @RESMINI 7 experiences become cross-channel experiences
  50. ANDREA @RESMINI experiences bridge multiple connected media, devices and environments into seamless ubiquitous ecologies
  51. ANDREA @RESMINI
  52. ANDREA @RESMINI Interfaces Touch-points Information architecture
  53. ANDREA @RESMINI Reduction Correlation Place-making Consistency Resilience Cross-channel heuristics
  54. ANDREA @RESMINI Correlation suggest relevant connections among pieces of information, services, and goods to help users achieve explicit goals or stimulate latent needs
  55. ANDREA @RESMINI It provides seamless interlacement in-channel and across all channels
  56. ANDREA @RESMINI In channel Correlation Across channels
  57. ANDREA @RESMINI
  58. ANDREA @RESMINI
  59. ANDREA @RESMINI
  60. ANDREA @RESMINI
  61. ANDREA @RESMINI
  62. Books Pervasive Information Architecture Designing Cross-Channel User Experiences by Andrea Resmini and Luca Rosati released with Morgan Kaufmann in 2011 http://www.pervasiveia.com Intersection How Enterprise Design Bridges the Gap Between Business, Technology and People by Milan Guenther to be published with Morgan Kaufmann in fall 2012 http://www.intersectionbook.com
  63. EuroIASept 28-29, 2012Rome, Italy www.euroia.orgWorld IA DayNext: Early 2013Worldwide worldiaday.org
  64. Get in touch! Milan Guenther www.guenther.cx Andrea Resmini www.andrearesmini.com Luca Rosati www.lucarosati.com Many thanks to Build-a-bear and Forrester Research

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