Working Collaboratively with Social Service Systems

In what capacity do you work with social service systems?

What has been your experience so far?

Advocacy Skills 1. If the client is comfortable, the client is the best advocate for themselves.

1. If the client is comfortable, the client is the best advocate for themselves.

Advocacy Skills 2. We refer people to people, not people to services or people to agencies.

2. We refer people to people, not people to services or people to agencies.

Advocacy Skills 3. Do your homework. Awareness of rights and responsibilities Knowing where to go for help

3. Do your homework.

Awareness of rights and responsibilities

Knowing where to go for help

Advocacy Skills 4. Be Assertive, not Aggressive Use your voice, but use it correctly be clear about the client’s needs and considerations, even to yourself encourage clients to use the “I” statement, and when working with clients, present a united front don’t ask if the client can....state what the client needs

4. Be Assertive, not Aggressive

Use your voice, but use it correctly

be clear about the client’s needs and considerations, even to yourself

encourage clients to use the “I” statement, and when working with clients, present a united front

don’t ask if the client can....state what the client needs

Advocacy Skills 5. Follow Through hold up your end of any agreement know your recourse – Documentation!!! collapse your timelines by being around people with the same goal only agree to what you can produce

5. Follow Through

hold up your end of any agreement

know your recourse – Documentation!!!

collapse your timelines by being around people with the same goal

only agree to what you can produce

Advocacy Skills 6. Effective Negotiation be flexible be open to other ideas keep the end goal in mind make clear choices and decisions – know that when you say yes to something, what are you saying no to and vice versa

6. Effective Negotiation

be flexible

be open to other ideas

keep the end goal in mind

make clear choices and decisions – know that when you say yes to something, what are you saying no to and vice versa

Important Websites ipac.aclink.org Once this page has loaded, click on “Clubs and Organizations” Keyword search “domestic violence,” “anger management,” and “sexual assault”

ipac.aclink.org

Once this page has loaded, click on “Clubs and Organizations”

Keyword search “domestic violence,” “anger management,” and “sexual assault”

Important Websites www.michie.com/nj/ Find the regulation that is NJAC 10:122: 8-6 Find the regulation that is NJAC 10:126:6-11 Find the regulation that is NJAC 10A:31-13.10 Find the regulation that is NJAC 10:130-2.10 Find the regulation that is NJAC 10:90-20.3 Find the regulation that is NJAC 10:90-6.7

www.michie.com/nj/

Find the regulation that is NJAC 10:122: 8-6

Find the regulation that is NJAC 10:126:6-11

Find the regulation that is NJAC 10A:31-13.10

Find the regulation that is NJAC 10:130-2.10

Find the regulation that is NJAC 10:90-20.3

Find the regulation that is NJAC 10:90-6.7

Thank You. Erin O’Hanlon, Director of Community Initiatives Atlantic County Women’s Center PO Box 311, Northfield, NJ 08225 (609) 601-9925, ext. 201 [email_address]