People will Bit*h about yourorganization. What do you do?           @Kiruba      CEO, Business Blogging        http://Kiru...
Hotel Fortel, Chennai
9 Tips
Keep Your Ears to  the Ground
Respond Quickly.
Own up Mistakes
Update Your Audience
Be Where Your Audience Are
Build aCommunity
Create Lotsof Content
AvoidCyber-Squatting
Social Media   Policy
Thank You(Now you can wake up)
Kiruba.com Kiruba.TV  Kiruba.FM
Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar
Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar
Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar
Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar
Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar
Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar
Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar
Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar
Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar
Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar
Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar
Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar
Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar
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Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar

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Kiruba Shankar presentation at SMSin2011

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Your Customers Are Talking Bad About You! Did you hear? by Kiruba Shankar

  1. 1. People will Bit*h about yourorganization. What do you do? @Kiruba CEO, Business Blogging http://Kiruba.com
  2. 2. Hotel Fortel, Chennai
  3. 3. 9 Tips
  4. 4. Keep Your Ears to the Ground
  5. 5. Respond Quickly.
  6. 6. Own up Mistakes
  7. 7. Update Your Audience
  8. 8. Be Where Your Audience Are
  9. 9. Build aCommunity
  10. 10. Create Lotsof Content
  11. 11. AvoidCyber-Squatting
  12. 12. Social Media Policy
  13. 13. Thank You(Now you can wake up)
  14. 14. Kiruba.com Kiruba.TV Kiruba.FM

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