The Four Facets of SharePoint Productivity


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Presentation given at SharePoint Saturday Toronto on July 7th, 2012. While you do lose some of the context without the narrative, hopefully you'll find some of this useful.

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  • CB lead, MG colorHelpful tools: compliance control checklists, document/forms-based workflows, alerts to prompt owners/users for action.
  • CB lead, MG colorHelpful tools: compliance control checklists, document/forms-based workflows, alerts to prompt owners/users for action.
  • CB: Once you understand biz value and scope, you next need to understand how to manage what you have (governance) to maximize performance and value.
  • The Four Facets of SharePoint Productivity

    1. 1. Christian Buckley, Director of Product Evangelism at Axceler• Microsoft MVP for SharePoint Server• Most recently at Microsoft, part of the Microsoft Managed Services team (now Office365-Dedicated) and then Advertising Operations• Prior to Microsoft, was a senior consultant, working in the software, supply chain, and grid technology spaces focusing on collaboration• Co-founded and sold a collaboration software company to Rational Software. At another startup (E2open), helped design, build, and deploy a SharePoint-like collaboration platform (Collaboration Manager), onboarding numerous high-tech manufacturing companies, including Hitachi, Matsushita (Panasonic), and Seagate• Co-authored ‘Microsoft SharePoint 2010: Creating and Implementing Real-World Projects’ link (MS Press, March 2012) and 3 books on software configuration management.• Twitter: @buckleyplanet Blog: Email:
    2. 2. Just released from Microsoft PressOrder your copy at 10 common business problems with provenSharePoint solutions• Set up a help desk solution to track service requests• Build a modest project management system• Design a scheduling system to manage resources• Create a site to support geographically dispersed teams• Implement a course registration system• Build a learning center with training classes and resources• Design a team blog platform to review content• Create a process to coordinate RFP responses• Set up a FAQ system to help users find answers quickly• Implement a cost-effective contact management system
    3. 3. Improving Collaboration since 2007Mission: To enable enterprises to simplify, optimize, andsecure their collaborative platforms Delivered award-winning administration and migration software since 1994, for SharePoint since 2007 Over 2,000 global customersDramatically improve the managementof SharePoint Innovative products that improve security, scalability, reliability, “deployability” Making IT more effective and efficient and lower the total cost of ownershipFocus on solving specific SharePointproblems (Administration & Migration) Coach enterprises on SharePoint best practices Give administrators the most innovative tools available Anticipate customers’ needs Deliver best of breed offerings Stay in lock step with SharePoint development and market trends
    4. 4. How productive are yourend users on SharePoint?
    5. 5. Email Cell Twitter 425.246.2823 @buckleyplanet
    6. 6. Email Email Cell Twitter Cell Twitter Blog @buckleyplanet 425.246.2823 425.246.2823 @buckleyplanet
    7. 7. What are you doing to makeyour end users productive?
    8. 8. What is metadata?
    9. 9. Case Study Users My Site Corporate Departments Teams EmpowermentEmail Email Cell Twitter Cell Twitter Blog @buckleyplanet 425.246.2823 425.246.2823 @buckleyplanet
    10. 10. The Role of Metadata Scott Singleton, Managed Metadata in SharePoint 2010
    11. 11. End Users SearchGovernance Social Media Taxonomy Ad Hoc Metadata
    12. 12. Why taxonomy is important(a very realistic scenario. really)
    13. 13. 1. When you don’t have a plan formetadata, it impacts the quality ofyour taxonomy
    14. 14. 2. When your taxonomy is weak, itimpacts your overall informationarchitecture
    15. 15. 3. When you don’t have a plan formetadata, it also impacts your abilityto utilize the full potential of social
    16. 16. 4. A weak information architectureimpacts your ability to properlygovern your environment
    17. 17. 5. Without proper governance,you open up your environmentto site sprawl
    18. 18. 6. If you allow site sprawl to takehold, people begin to undervaluetheir roles, and the value of theplatform within the company
    19. 19. 7. When people undervalue thevalue of the platform, they begin toquestion other decisions beingmade by the management team
    20. 20. 8. When people questionmanagement, a general feeling ofapathy and corporate malaise beginsto fester
    21. 21. 9. When people start not caringabout work, they tend to call in sickor avoid any real accountability
    22. 22. 10. As worker productivity slides,management looks for otheropportunities to automate and drivedown costs and increaseproductivity
    23. 23. 11. In the search for increasedproductivity, management will beginreplacing basic functions withcomplex systems, including robotics
    24. 24. 12. As the robots improveproductivity and increase output,management spends more to buildeven bigger and better robots
    25. 25. 13. As the robots increase inintelligence and capability, they thenbegin creating their own kind
    26. 26. 14. As the robots slowly take over,humans begin to revolt and fightback against the machines
    27. 27. 15. Just as the humans begin to turnthe tide, that’s when the aliensattack
    28. 28. 16. Unlike the movie War of theWorlds (with Tom Cruise), the alienshave been living among us for manyyears (Tom most likely one of them),adapting to our biological ecosystem
    29. 29. 17. After several more hundredyears, the aliens will use up all of ournatural resources, and depart fromearth, leaving us with a damagedshell of a planet
    30. 30. 18. As humans begin to sort throughthe alien and robot trash that covers90% of our planet, they create abasic form of government for thefew who remain
    31. 31. 19. The new government stringstogether from the wreckage a fewold computer systems in an effort tobetter catalog remaining suppliesand coordinate with remote humanoutposts
    32. 32. 20. The first order of business ofthis new system?
    33. 33. Defining the system’s taxonomy
    34. 34.
    35. 35. Vijai Anand, Customize SharePoint List Forms using InfoPath 2010,
    36. 36. Email Cell Twitter 425.246.2823 @buckleyplanet
    37. 37. Email Cell Twitter 425.246.2823 @buckleyplanet
    38. 38. Why SharePoint needs social
    39. 39. • End user-generated• Personally applied social
    40. 40. people applying their own tags tags that make sense to them the words and conceptspeople useany value
    41. 41. your own vocabulary your intimate knowledge correlate discovered content
    42. 42. Taxonomy Folksonomy • Paper • Paper • Airplane • Flight • White • Airplane • Toy • Design • White • Toy • Origami • Technique • Distance
    43. 43. taxonomy folksonomy Opportunity to improve global search
    44. 44. Email Cell Twitter 425.246.2823 @buckleyplanet
    45. 45. Email Cell Twitter 425.246.2823 @buckleyplanet
    46. 46. Email Cell Twitter 425.246.2823 @buckleyplanet
    47. 47. • Individual words or phrases are added to a Term Set with governance and proactive management (create, copy, reuse, merge, deprecate, move or delete)
    48. 48. Get the most out of OOTB
    49. 49. Christian 425-246-2823@buckleyPLANETwww.buckleyPLANET.comand Order your copy at Additional Resources On The Importance of Metadata, Craig Mullins Enabling Social Media through Metadata Managed Metadata in SharePoint 2010, Scott Singleton The Battle for Metadata in SharePoint 2010, Michal Pisarek 5 Steps of a Successful SharePoint Site Transformation Creating Passionate Users, Kathy Sierra
    50. 50. SponsorsEnterpriseStandard
    51. 51. REGISTER NOW! www.sharepointconference.comJoin us in LasVegas forSharePoint Don’t miss this Engage with theConference opportunity to community2012! join us in LasGive yourself a Vegas at thecompetitive edge Mandalay Bay Share insightsand get the insidescoop about November 12-15SharePoint 15 while Learn aboutlearning how to what’s coming next, from thebetter use people who built theSharePoint 2010 product