Tactical Governance Planning for a Hybrid Environment


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Originally shared during my 3rd session at SPTechCon San Francisco 2014. This session walks through the differences of governance and administration between SharePoint on prem, cloud, and hybrid environments.

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  • [Christian]
  • [Christian][Antonio jump in if have comments on the bullets]
  • For Office365 security, Federated Identity Management with Windows Azure ADRecently announced 2-factor authentication supportSupport of your internal ID management policies and procedures for data stored in the cloudHTTPS or data in transitIRM at the document levelInfo Rights ManagemnnetSrvice (RMS) available for encryption at restITAR compliant for physical isolation requirements, as well as HIPAA, FISMA, ISO, and so forthRedundancy, DR and BC, SLAs, with 99.97% global uptime
  • [Antonio][Christian jump in with some reinforcing comments]Businesses can collaborate from virtually anywhereAccess across multiple devicesEasy user provisioningFlexibility for hybrid environmentsMicrosoft provides world class hosting and reliability…Which allows organizations to avoid overhead of managing your own infrastructureEasy to manage and control your environmentEnterprise grade reliabilityPlan flexibility - One low monthly price for each user
  • [Christian]
  • You can try it, and if you don’t like it, revert back
  • Financial decisions about IT are being pushed down to business owners, rather than ITThis is new for many managersMost businesses need something lightweightDesigned for their business, not collaboration overkill
  • As SharePoint extends into broad adoption and business solutions such as extranets securing the SharePoint content is key.
  • Customer receives a completed application and functionality with agreed upon SLAs, system uptime, and quality of service (performance). The downside is that there is minimal ability to customize, and new features/updates/changes are driven by market demand or the capabilities of the provider.How do Cloud services differ from traditional managed services?The primary difference is that you say goodbye to the major platform upgrades every 3 or 4 years, and move toward more of an iterative update. As cloud-based service providers, their revenue model changes dramatically as customers move from a high-cost, project-based model to a recurring revenue model.
  • An environment that provides great application-level control over the SharePoint environment, including access to cloud storage and other services. However, this greater level of application control shifts support/ownership of the application (SharePoint) to the customer.
  • Delivered as virtual environments and cloud storage. Customer is responsible for the entire platform and applications. Generally used by ISVs, SIs, and customers with very complex, unique development requirements.
  • Decisions need to be made about build or buy, out source or keep in house
  • [Antonio to kick off…]
  • The level of technical maturity and scope determines what is or can be handled in-house.
  • SharePoint 2010 also supports single sgn-on (SSO) with Directory Synchronization, and can access resources both on prem and online. However, you cannot share resources cross-farm, which means services like Search will present results side by side and not in a federated manner.SharePoint 2013 uses Oauth, which provides a server-to-server trust relationship, proviing federated search results. Likewise, this would allow BCS (Business Connectivity Services) to access data on prem and within Office365.
  • These factors will help you decided how much your own organization can support, as well as help you determine the suitability of vendors
  • As SharePoint extends into broad adoption and business solutions such as extranets securing the SharePoint content is key.
  • Tactical Governance Planning for a Hybrid Environment

    1. 1. Tactical Governance Planning for a Hybrid Environment CHRISTIAN BUCKLEY @METALOGIX
    2. 2. Christian Buckley Chief Evangelist & SharePoint MVP Metalogix www.buckleyplanet.com @buckleyplanet cbuck@metalogix.com
    3. 3. Our Continuing Mission: Improve the use and performance of Enterprise Content to power knowledge sharing and collaboration. 14,000+ customer license shipped Fastest and Largest growing ISV. Complete & Best-of-Breed SharePoint Infrastructure Management Suite We are committed to your Success with SharePoint
    4. 4. Best of Breed Content Infrastructure Management Suite • Provide single source delivery of complete suite of best-in-class SharePoint technology • Now offering the industry’s premier SharePoint governance, backup and monitoring. • Deliver world-class live 24x7 support to our customers • Over 14,000 customers in 86 countries on 7 continents • The fastest growing SharePoint-focused Independent Software Vendor (ISV) in the world Single Source to Deploy, Operate, and Protect SharePoint
    5. 5. Tactical Governance Planning for a Hybrid Environment  What I’ll cover today: • Governance definitions • Microsoft’s move into the cloud and how it impacts your world • Various flavors of hybrid SharePoint and their governance concerns • How to jumpstart your planning
    6. 6. What does governance look like inside of your organization?
    7. 7. Draft Outline of presentation
    8. 8. Governance is about taking action to help your team organize, optimize, and manage your systems and resources.
    9. 9. 43% $6.1 billion 48% $9 billion Total spend 2012 Estimated growth of enterprise spending on cloud in 2013 Spend estimated in 2013 Growth of enterprise spending on cloud in 2012 According to Gartner
    10. 10. What is driving cloud adoption? Data anytime, anywhere. It’s all about self-service. Bring your own device. Everything is social. Built for the business user, not IT.
    11. 11.     
    12. 12. Microsoft in the Cloud  Office 365 and SharePoint Online  Microsoft’s solution for Cloud based collaboration  Includes SharePoint, Yammer, Exchange, Lync, Office Suite, etc.  Businesses collaborate from virtually anywhere  World-class hosting and reliability  Avoid overhead in managing your own infrastructure
    13. 13. Is there risk in moving my data to the cloud?
    14. 14. of workers used an unsanctioned cloud service for document storage in the last 6 months 41% 87% $1.8 of these workers knew their company had policies forbidding such practices (billion) estimated annual cost to remedy the data loss New Mobile Survey Reveals 41% of Employees Are Deliberately Leaking Confidential Data http://onforb.es/18h92Nv
    15. 15. • The cloud decision is intrinsically tied to end user adoption and, ultimately, business alignment
    16. 16. Alternatives for control, cost, & capability
    17. 17.    
    18. 18.    
    19. 19.   
    20. 20. Infrastructure maintained solely for customer On premises or off Managed by the customer, or by a 3rd party hoster Private Cloud Hybrid Cloud Multiple infrastructure options Components both on premises and off premises Management spread between customer and 3rd party hosters Infrastructure shared by multiple customers Off premises Managed by 3rd party on behalf of customers Public Cloud
    21. 21. Partner Hosted Private Cloud • Dedicated environment • Externally hosted • Externally or internally managed • Internally designed Self Hosted Private Cloud • Dedicated environment • Internally hosted • Internally managed • Internally designed Shared or Dedicated Public Cloud • Shared or dedicated environment • Externally hosted • Externally managed • Externally designed Dedicated Public Cloud • Partially or fully dedicated • Externally hosted • Externally or internally managed • Minimal customization Traditional on prem
    22. 22. Service Delivery
    23. 23. SharePoint has become a place to surface information
    24. 24. What about my existing investment in SharePoint?  Most SharePoint deployments have included customizations to meet critical business needs  User Management & Administration  Security and Compliance  Auditing, Reporting, Alerting  User Adoption, Records  Branding, etc…  Consider the business problems you’ve already invested in solving
    25. 25. Technical Governance Means…  Logins work  Data is secure  System performs well  Metadata applied  End users can quickly find their content  Storage is optimized  Content lifecycles in place, regularly reviewed  Legal and regulatory requirements being met
    26. 26. Corporate IT SharePoint Content Strategies Priorities Budgets Customers Facilities Hardware Software Assurance Test Support Ownership Permissions Roles Storage Architecture Retention Auditing Reporting Permissions Ownership Requirements Retention Search Decommission
    27. 27. • • • • • •
    28. 28. • • • •
    29. 29. • • • • •
    30. 30. • • •
    31. 31. • • • •
    32. 32.     Hybrid SharePoint Environments with Office 365, Microsoft
    33. 33. On Premises Cloud
    34. 34. On Premises Cloud
    35. 35. On Premises Cloud
    36. 36. On Premises Cloud A D Azure AD
    37. 37. • Size and geographical distribution of an organization can affect cloud adoption. • Regulatory compliance and governance requirements can limit cloud options. • External collaboration may require on prem farms. • Service-level agreements (SLAs) may limit cloud options. • It is important to under the ROI of any proposed solution (and the cost of change). • Hybrid may be more of a transitional environment from on prem to the cloud. • Enables customers to use preferred features from SharePoint 2013 on prem and SharePoint Online. http://www.sharepointnutsandbolts.com/2014/02/office-365-sharepoint-hybrid-what-you-do-and-do-not-get.html
    38. 38.    
    39. 39.       
    40. 40. The future of SharePoint…
    41. 41. Business Need Service GOVERNANCE Governance is the set of policies, roles, responsibilities, and processes that guide, direct, and control how an organization's business divisions and IT teams cooperate to achieve business goals.
    42. 42. Take a strategic view
    43. 43. Business Need Service
    44. 44.       
    45. 45.    
    46. 46. • Governance and Administration for Hybrid Deployments (Chris Beckett) http://bit.ly/1kQMd9y • Office 365 SharePoint hybrid – what you DO and DO NOT get (Chris O’Brien) http://bit.ly/1i5cv8M • Office 365 and Hybrid Solutions (Scott Hoag and Dan Usher) http://slidesha.re/1r6oIeP • SharePoint On-Premises Or In The Cloud? Why not both? (John Ross) http://bit.ly/1pl2UOY • Hybrid for SharePoint Server 2013 (TechNet) http://bit.ly/1js8uYF • What is Infrastructure as a Service? (TechNet) http://bit.ly/1i5dcip • Understand and evaluate hosting options for SharePoint farms (TechNet) http://bit.ly/1njiLM1 • New Mobile Survey Reveals 41% of Employees Are Deliberately Leaking Confidential Data (Mark Fidelman) http://onforb.es/18h92Nv • AIIM Trendscape: Content and the Cloud (AIIM.org) http://bit.ly/1f26hFm • Is the NSA Leak Really Impacting Cloud Adoption? (Christian Buckley) http://bit.ly/1bxabDQ
    47. 47. Thank you! www.buckleyplanet.com @buckleyplanet cbuck@metalogix.com Link to my free SharePoint Governance Best Practices ebook: http://bit.ly/1fe3cO0