SharePoint's Social Computing Scorecard - DevConnections Orlando 2011

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An outline of the leading social computing platforms and how they compare to the out of the box functionality in SharePoint 2010

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  • Users don’t want to have to go find itThey want it “to just work”Content anywhereSmart solutions that know what I want before I know I want it
  • SharePoint's Social Computing Scorecard - DevConnections Orlando 2011

    1. 1. SharePoint’s Social Computing Scorecard<br />Christian Buckley<br />Axceler<br />@buckleyplanet<br />
    2. 2. Christian Buckley, Director of Product Evangelism at Axceler<br /><ul><li>Most recently at Microsoft
    3. 3. Microsoft Managed Services (now BPOS-Dedicated)
    4. 4. Advertising Operations, ad platform API program
    5. 5. Prior to Microsoft, was a senior consultant, working in the software, supply chain, and grid technology spaces focusing on collaboration
    6. 6. Co-founded and sold a collaboration software company to Rational Software. Also co-authored 3 books on software configuration management and defect tracking for Rational and IBM
    7. 7. At another startup (E2open), helped design, build, and deploy a SharePoint-like collaboration platform (Collaboration Manager), managing deployment teams to onboard numerous high-tech manufacturing companies, including Hitachi, Matsushita, Seagate, Nortel, Sony, and Cisco
    8. 8. I live in a small town just east of Seattle, have a daughter in college and 3 boys at home, and I just celebrated my 20th wedding anniversary</li></ul>My background<br />
    9. 9. Improving Collaboration for 16+ Years<br />Mission: To enable enterprises to simplify, optimize, and secure their collaborative platforms<br />Delivered award-winning administration and migration software since 1994<br />Over 2,000 global customers<br />Dramatically improve the management of SharePoint<br />Innovative products that improve security, scalability, reliability, “deployability”<br />Making IT more effective and efficient and lower the total cost of ownership<br />Focus on solving specific SharePoint problems (Administration & Migration)<br />Coach enterprises on SharePoint best practices<br />Give administrators the most innovative tools available<br />Anticipate customers’ needs<br />Deliver best of breed offerings<br />Stay in lock step with SharePoint development and market trends<br />Axceler overview<br />
    10. 10. <ul><li>The rise of social media
    11. 11. What is social media in the enterprise?
    12. 12. Social media inside SharePoint
    13. 13. The scorecard, criteria
    14. 14. The contenders
    15. 15. SharePoint 2010 Scorecard
    16. 16. Summary – how SharePoint 2010 stacks up</li></ul>Agenda<br />
    17. 17. “Social media is media designed to be disseminated through social interaction, created using highly accessible and scalable publishing techniques. Social media uses Internet and web-based technologies to transformbroadcast media monologues (one-to-many) into social media dialogues (many-to-many). <br />It supports the democratization of knowledge and information, transforming people from content consumers into content producers.”<br />Wikipedia.org<br />Definitions<br />
    18. 18. The history of social media in a blink, http://mbresseel.spaces.live.com/Blog/cns%2133234018BF280C82%21345.entry<br />
    19. 19. The Social Informatics Shift<br />
    20. 20. The Social Informatics Shift<br />Social Informatics is the study of information and communication tools in cultural and institutional contexts.<br />It is a cross-disciplinary focus on usage patterns,and is a blend of sociology, anthropology, psychology, technology and business perspectives, examiningthe changing way in which we do business.<br />(Wikipedia)<br />
    21. 21. Btw, the word “app” was just made “word of the year” 2011<br />The Social Informatics Shift<br />
    22. 22. The History of Social Media<br />Bulletin Board Systems (BBS’s) – (1979 – 1995)<br />Images by Robert Watson, http://www.watson.org/~robert/star-lit/wwiv/<br />
    23. 23. The History of Social Media<br />Commercial Online Services<br /> (1979 – 2001)<br />http://socialmediarockstar.com/history-of-social-media<br />
    24. 24. What is Social Media in the Enterprise?<br />The Dawn of the <br />Word Wide Web – 1991<br />
    25. 25. What is Social Media in the Enterprise?<br />IRC, ICQ and <br />Instant Messenger<br />
    26. 26. The History of Social Media<br />P2P – BitTorrent – and <br />“Social” Media Sharing<br />
    27. 27. The History of Social Media<br />Social Networking & <br />Social News Websites<br />
    28. 28. What is Social Media in the Enterprise?<br />
    29. 29. The History of Social Media<br />The Real-Time Statusphere & Location-based Social Web (2008 – ???)<br />
    30. 30. The Future of Social Media<br />
    31. 31. Community management tools<br />Open identity<br />Microblogging<br />Social CRM<br />Enterprise applications gaining a social layer<br />Activity streams<br />Social search, analytics, and filtering<br />Enterprise social media workflow<br />Automated compliance monitoring<br />Next-generation unified communications<br />Dion Hinchcliffe, ZDNet, “Ten emerging enterprise 2.0 technologies to watch” http://blogs.zdnet.com/Hinchcliffe/?p=1224<br />Emerging Enterprise Technologies<br />
    32. 32. <ul><li>Ease of Entry – Internal
    33. 33. Ease of Entry – External
    34. 34. Discovery (expertise, interests)
    35. 35. Contextual Search
    36. 36. Enterprise Content Management (workflow, business process management)
    37. 37. Building Communities – External Focus
    38. 38. Team Collaboration – Internal Focus
    39. 39. Real-Time Connections
    40. 40. Cost</li></ul>The Scorecard / Criteria<br />
    41. 41. Facebook<br />Ning<br />Yammer<br />Salesforce<br />Google docs<br />Jive<br />Box.net<br />The Contenders<br />
    42. 42. Facebook<br />
    43. 43. <ul><li>Moderation and privacy controls
    44. 44. Microblogging
    45. 45. Activity feeds
    46. 46. Photos and videos
    47. 47. Real-time chat
    48. 48. Groups / discussion forums
    49. 49. Advertising
    50. 50. Events
    51. 51. Blogging
    52. 52. App store</li></ul>Facebook<br />Features<br />Scorecard<br /><ul><li>Ease of Entry – Internal F
    53. 53. Ease of Entry – External A
    54. 54. Discovery B-
    55. 55. Contextual Search D
    56. 56. Enterprise Content Management D
    57. 57. Building Communities A-
    58. 58. Team Collaboration F
    59. 59. Real-Time Connections A
    60. 60. Cost A</li></li></ul><li>Ning<br />An online platform for people to create their own social networks.<br />Launched in October 2005 by Marc Andreessen and Gina Bianchini<br />
    61. 61. Ning<br />
    62. 62. Branding and visual design<br />Moderation and privacy controls<br />Activity feeds<br />RSS feeds<br />Photos and videos<br />Real-time chat<br />Groups / discussion forums<br />Events<br />Blogging<br />App store with tools for YouTube, LinkedIn, Facebook, Google Apps<br />Ning<br />Features<br />Scorecards<br /><ul><li>Ease of Entry – Internal C
    63. 63. Ease of Entry – External B+
    64. 64. Discovery C
    65. 65. Contextual Search F
    66. 66. Enterprise Content Management F
    67. 67. Building Communities A
    68. 68. Team Collaboration C+
    69. 69. Real-Time Connections C+
    70. 70. Cost B</li></li></ul><li>
    71. 71. Enterprise social networking<br /><ul><li>Secure collaboration with internal and external people
    72. 72. Search archives of messages/profiles/tags
    73. 73. Mobile app</li></ul>Yammer<br />Features<br />Scorecards<br /><ul><li>Ease of Entry – Internal A
    74. 74. Ease of Entry – External F
    75. 75. Discovery C
    76. 76. Contextual Search C
    77. 77. Enterprise Content Management F
    78. 78. Building Communities C
    79. 79. Team Collaboration D+
    80. 80. Real-Time Connections C</li></li></ul><li>Post a Status<br />Threaded FB like discussions<br />Messages/Alerts<br />Custom<br />Dashboard<br />
    81. 81. <ul><li>Real time feeds
    82. 82. Sales visibility
    83. 83. Activity Stream
    84. 84. Collaboration
    85. 85. Manage & track campaigns
    86. 86. Complete customer profile
    87. 87. Improved marketing efforts</li></ul>Salesforce<br />Features<br />Scorecard<br /><ul><li>Ease of Entry – Internal A
    88. 88. Ease of Entry – External F
    89. 89. Discovery B
    90. 90. Contextual Search D
    91. 91. Enterprise Content Management C+
    92. 92. Building Communities D
    93. 93. Team Collaboration D
    94. 94. Real-Time Connections C</li></li></ul><li>
    95. 95. <ul><li>Worldwide document collaboration
    96. 96. Real time amendments
    97. 97. Document Chat</li></ul>Google Docs<br />Features<br />Scorecard<br /><ul><li>Ease of Entry – Internal A-
    98. 98. Ease of Entry – External B
    99. 99. Discovery F
    100. 100. Contextual Search F
    101. 101. Enterprise Content Management C
    102. 102. Building Communities F
    103. 103. Team Collaboration B+
    104. 104. Real-Time Connections B</li></li></ul><li>Jive<br />Jive is a Social Business Software platform -- a web-based application for creating online communities that incorporates a broad range of features found in social networking software, community software, and collaboration software. <br />
    105. 105. Jive<br />
    106. 106. Jive<br />
    107. 107. <ul><li>Social media monitoring tools
    108. 108. Branded public communities
    109. 109. Team collaboration tools
    110. 110. Social CRM
    111. 111. Customer support accelerators
    112. 112. Network / expertise discovery
    113. 113. Metrics, usage patterns, network data
    114. 114. Integration with SharePoint
    115. 115. Uses OpenSocial API
    116. 116. Microblogging, IM, presence awareness</li></ul>Jive<br />Features<br />Scorecard<br /><ul><li>Ease of Entry – Internal A
    117. 117. Ease of Entry – External A
    118. 118. Discovery A
    119. 119. Contextual Search A
    120. 120. Enterprise Content Management B-
    121. 121. Building Communities A
    122. 122. Team Collaboration B
    123. 123. Real-Time Connections A
    124. 124. Cost</li></li></ul><li>
    125. 125. <ul><li>Collaboration using a familiar file structure
    126. 126. Sync desktop files to a box
    127. 127. Mobile app
    128. 128. Permission management
    129. 129. Integrated file viewer
    130. 130. Discussions and commenting</li></ul>Box.net<br />Features<br />Scorecard<br /><ul><li>Ease of Entry – Internal B
    131. 131. Ease of Entry – External A
    132. 132. Discovery ?
    133. 133. Contextual Search D
    134. 134. Enterprise Content Management F
    135. 135. Building Communities F
    136. 136. Team Collaboration C
    137. 137. Real-Time Connections D</li></li></ul><li>
    138. 138.
    139. 139. <ul><li>Managed Metadata Service
    140. 140. Advanced routing (w/metadata)
    141. 141. User profiles (My Sites)
    142. 142. Status updates/activity feeds
    143. 143. Knowledge mining
    144. 144. Bookmarks (replaces My Links)
    145. 145. Feedback/rating
    146. 146. Note board (Wall)
    147. 147. Podcasting kit
    148. 148. Social tagging
    149. 149. Expertise tagging
    150. 150. Wikis
    151. 151. Share & Track tab
    152. 152. Individual and team blogs
    153. 153. People and social search</li></ul>SharePoint 2010<br />Features<br />Scorecard<br /><ul><li>Ease of Entry – Internal A+
    154. 154. Ease of Entry – External C
    155. 155. Discovery B+
    156. 156. Contextual Search B+
    157. 157. Enterprise Content Management B+
    158. 158. Building Communities C
    159. 159. Team Collaboration A
    160. 160. Real-Time Connections B</li></li></ul><li>SharePoint may not win in any single category, however it is viewed by Gartner and other analyst firms as the only platform able to execute on broader enterprise needs<br />Final Scorecard<br />
    161. 161. Your Feedback is Important<br />Please fill out a session evaluation form drop it off at the conference registration desk.<br />Thank you!<br />
    162. 162. Christian Buckleycbuck@axceler.com+1 425-246-2823@buckleyPLANETwww.buckleyPLANET.com<br />Additional Resources <br />Enabling Social Media through Metadata http://slidesha.re/gdjoaz<br />Managed Metadata in SharePoint 2010, Scott Singleton http://slidesha.re/hNPeAQ<br />The Battle for Metadata in SharePoint 2010, Michal Pisarek http://bit.ly/g7vFWN<br />Contact me<br />

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