From Content Management to Engagement: SharePoint’s Move Toward Social Collaboration

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IT BDM (business decision-maker) topic discussing the evolution of collaboration from document-centric to engagement-centric (social), and how the SharePoint platform is also evolving to meet this …

IT BDM (business decision-maker) topic discussing the evolution of collaboration from document-centric to engagement-centric (social), and how the SharePoint platform is also evolving to meet this customer need.

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  • As SharePoint extends into broad adoption and business solutions such as extranets securing the SharePoint content is key.
  • As SharePoint extends into broad adoption and business solutions such as extranets securing the SharePoint content is key.
  • As SharePoint extends into broad adoption and business solutions such as extranets securing the SharePoint content is key.
  • As SharePoint extends into broad adoption and business solutions such as extranets securing the SharePoint content is key.
  • As SharePoint extends into broad adoption and business solutions such as extranets securing the SharePoint content is key.

Transcript

  • 1. From Content Management to Engagement: SharePoint’s Move Toward Social Collaboration CHRISTIAN BUCKLEY CHIEF EVANGELIST @METALOGIX
  • 2. Christian Buckley Chief Evangelist & SharePoint MVP Metalogix cbuck@metalogix.com www.buckleyplanet.com @buckleyplanet
  • 3. Our Continuing Mission: Improve the use and performance of Enterprise Content to power knowledge sharing and collaboration. 14,000+ customer license shipped Fastest Growing and Largest ISV. Complete & Best-of-Breed SharePoint Infrastructure Management Suite We are committed to your Success with SharePoint
  • 4. Best of Breed Content Infrastructure Management Suite Single Source to Deploy, Operate, and Protect SharePoint • Provide single source delivery of complete suite of best-in-class SharePoint technology • Now offering the industry’s premier SharePoint governance, backup and monitoring. • Deliver world-class live 24x7 support to our customers • Over 14,000 customers in 86 countries on 7 continents • The fastest growing SharePoint-focused Independent Software Vendor (ISV) in the world
  • 5. From Content Management to Engagement  What I’ll cover today: • Where we are today with SP2013 • The evolution of collaboration • Things to consider as you transition to systems of engagement
  • 6. SharePoint 2013 was a pivotal release
  • 7. WCM
  • 8. Social
  • 9. Office
  • 10. Search
  • 11. Online st 1
  • 12. Do you recognize these business problems? • Adoption issues • Weak usage of taxonomy and templates • Poor collaboration • Slow to realize benefits of SharePoint investments
  • 13. We’re moving from these “systems of record” to a more social, collaborative “systems of engagement” model ~ John Mancini, CEO of AIIM.org
  • 14. Case Study AOL took a conjoint approach to understand the DNA of comments within their sites. They looked at:  fact based comments  clarity of thought  original article criticism  name (full name, nicknames, anonymous)  icon (author picture, avatar)  adherence to party lines  Grammar AOL’s analysis showed what people cared about:  style -- 7% (not very important)  individual substance - 14% mildly important  community involvement -- 19% somewhat important  personal identity --- 19% somewhat important  relationship to content - 42% very important
  • 15. Interesting stat: 70% of users are replying to each other
  • 16. The nature of how we collaborate has evolved, and continues to evolve
  • 17. +
  • 18. As organizations move from systems of record to systems of engagement, they are:
  • 19. Focusing on the end user experience
  • 20. Consolidating and optimizing
  • 21. Trying to understand what can and should be moved to the cloud
  • 22. Seriously thinking about how to integrate social into everything they do
  • 23. Things to consider as you focus more on engagement:
  • 24. Things to consider:  Be clear on your system constraints  Understand and prioritize your key use cases  Determine what should be local, what can be in the cloud, what should be available via mobile devices  Constantly review and take action on what can be automated and optimized
  • 25. Thank you! cbuck@metalogix.com www.buckleyplanet.com @buckleyplanet