Let Me Introduce Myself… What You Should Know About Me 20 Years In Corporate America Began Career as Recruiter Marketing & Sales Background Teach Organizations How to SELL Themselves Transition in 2009 from Career Coach to Business Coach
Tonight’s Agenda Create a COMPELLING NEW Strategy REALLY Know Your Customers Your PEOPLE Matter Most Align Core Business Functions Problem-Solving for a New Millennium Discover Your True Culture
20 Your People Matter Most Today, more than ever, companies MUST find new ways to harness the untapped talents and creative energies of their employees, for their business survival!
21 Your People Matter Most Only 21% (1 in 5) of the employees surveyed are “engaged” in their work, and 38% admitted being partly to fully disengaged. Engagement was defined as employees willing to go the extra mile to help their company succeed. Towers Perrin March, 2008 Global Workforce Study.
22 Your People Matter Most “…at a time when companies are looking for every source of potential advantage, the workforce itself represents the largest reservoir of untapped potential.” Julie Gebauer Towers Perrin Managing Director
23 Your People Matter Most 88% of U.S. workers consider themselves creative, BUT only 63% said their positions were creative. 75% of survey respondents thought their employers valued creativity. One in five said they would change jobs, even if it meant LESS money to be MORE creative. Survey conducted by IPSOS Research in 2007 to 564 adults for the 2007 National Conference on the Creative Economy.
Allow Managers in Different Departments to Interview Each Other’s Staff.
5. Problem Solving Skills for the New Millennium
Great Problem Solving Skills Look deep (go beneath the surface): Ex. Why do my customers stay with me? Why do they leave? Ex. Why don’t I align my people’s skills to their job responsibilities Sketch to encourage thinking without words. Use intuitive judgment: involves making decisions that defy logical analysis. Learn from experts. Head in the direction of an ideal solution.
Great Problem Solving Skills To develop all the skills of creative problem solving, spend time solving many different kinds of problems. Appreciation: Start with a simple fact, then keep asking: “So what?”
Use Your Imagination “Imagination is everything. It is the preview of life's coming attractions. Imagination is more important than knowledge.” Albert EinsteinEinstein also said: “The true sign of intelligence is not knowledge, but imagination.” Are you exercising your “imagination muscles” daily, don’t let something as powerful as your imagination lie dormant.