Presence module - eCairn Conversation(tm)

T u t o r i a l f o r e C a i r n C o n v e r s a t i o n (t m ) D a s h b o a r d M o d u le : « Yo u r I n f lu e n c e » Understand the degree to which your community is talking about your brand(s) or product(s) By measuring overtime: 1.The volume of conversations mentioning your brand 2.The volume of conversations mentioning your products 3.The opinion of your community related to what's important to your business Using the « What's your Presence ? » module

Tip: Right-click on the mouse to export a graph Find out how often your brand is mentioned in your community + Who mentioned it the most

Find out how often your product is mentioned in your community + Who mentioned it the most

Find out the community's opinion about your brand + Identify your promoters and detractors

http://conversation.ecairn.com	98
http://sa00201.corp.local	3
http://localhost:3000	1

Presence module - eCairn Conversation(tm)

by eCairn Inc. on Mar 02, 2010

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Presence module - eCairn Conversation(tm) — Webinar Transcript