Presence module - eCairn Conversation(tm)

1,129 views

Published on

Tutorial on the presence module of the eCairn Conversation(tm) dashboard

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
1,129
On SlideShare
0
From Embeds
0
Number of Embeds
105
Actions
Shares
0
Downloads
4
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Presence module - eCairn Conversation(tm)

  1. 1. T u t o r i a l f o r e C a i r n C o n v e r s a t i o n (t m ) D a s h b o a r d M o d u le : « Yo u r I n f lu e n c e » Understand the degree to which your community is talking about your brand(s) or product(s) By measuring overtime: 1.The volume of conversations mentioning your brand 2.The volume of conversations mentioning your products 3.The opinion of your community related to what's important to your business Using the « What's your Presence ? » module
  2. 2. Tip: Right-click on the mouse to export a graph Find out how often your brand is mentioned in your community + Who mentioned it the most
  3. 3. Find out how often your product is mentioned in your community + Who mentioned it the most
  4. 4. Find out the community's opinion about your brand + Identify your promoters and detractors

×