Web 2.0 / Library 2.0 Abridged version

Image source: http://web54.fortrabbit.de/startup-the-new-econmy.html Web 2.0 and Library 2.0 (Abridged Version) Presentation by: Eddie Byrne Senior Librarian & Web Administrator August 2007 Dublin City Public Libraries & Archive, Dublin, Ireland

Web 2.0 Web 2.0 refers to the latest generation of services available on the world wide web that lets people collaborate and share information online. “The Social Web”

Library 2.0 • Gives library users a participatory role in the services libraries offer and the way they are used. • “Library 2.0 is all about library users… it's about participation… involving users in service creation and evaluation.” Michael Casey, LibraryCrunch • Embracing it becomes necessary so as to be in a position to respond to changing user needs and ensuring the library is in a strong position to effectively meet those needs now and in the future.

Source: http://flickr.com/people/ryyo/

Web 2.0 Characteristics Users creating content Collaboration functionality Content and Participation Community Read/Write web Collective intelligence The web as a platform User engagement Interaction / Communication with users trust Built upon Openness Decentralisation of authority The wisdom of crowds Freedom to share and reuse ('remix') Key Web 2.0 principle - the service automatically gets better the more people use it.

Web 2.0 Terminology Gaming Comments Social Bookmarking Blogs APIs AJAX Tagging Feeds Long Tail RSS Creative Commons Folksonomy Tag Cloud vlogs Podcasts Social Software Syndication Mashups Wikis Social Networking

Web 2.0 Social Software / Technologies • Weblogs • Podcasts • RSS feeds • Instant messaging (IM) • Wikis • Social networking sites – MySpace, Facebook, Bebo, Ning • Photo sharing - Flickr, BubbleShare • Video sharing - YouTube, Google Video, blip.tv • Social bookmarking tools - del.icio.us, furl, digg, slashdot, reddit, fark • Social mapping – frappr, wayfaring, Google Maps • Web-based work sharing tools • Mashups

Library 2.0 Social Networking Social Networking • Giving the library a wider web presence • library marketing and promotion • stock promotion • library storytelling videos – delivery channel • Networking with fellow librarians and information professionals worldwide – continued professional development

Library 2.0 Social Networking MySpace Examples: Waterville Public Library - http://www.myspace.com/watervillepubliclibrary Hennepin County Library - http://www.myspace.com/hennepincountylibrary Denver Public Library - http://myspace.com/denver_evolver Lansing Public Library - http://www.myspace.com/lansingpubliclibrary Thomas Ford Memorial Library - http://www.myspace.com/thomasford http://www.myspace.com/libraryloft Brooklyn College Library - http://www.myspace.com/brooklyncollegelibrary

Library 2.0 Social Networking Denver Public Library on myspace.com – http://www.myspace.com/denver_evolver

Web 2.0 Social Networking http://librarians.ning.com/

Library 2.0 Social Networking Photo Sharing - Flickr http://www.flickr.com/photos/dublincitypubliclibraries/

flickr.com dublincitypubliclibraries.ie dublinonecityonebook.ie

Library 2.0 Social Networking Photo Sharing - Flickr Examples: Dublin City Public Libraries - http://www.flickr.com/photos/dublincitypubliclibraries/ Copenhagen Public Libraries - http://www.flickr.com/photos/kkb/ Gwinnett County Public Library - http://www.flickr.com/photos/gwinnettcountypubliclibrary/ Alexandrian Public Library - http://www.flickr.com/photos/alexandrian/ Lansing Library - http://www.flickr.com/photos/lansinglibrary Santa Monica Public Library (Image Archives) - http://www.flickr.com/photos/smpl/ Pickens County Library System - http://www.flickr.com/photos/pcls/ (used to post old photos) Weymouth Public Library - http://www.flickr.com/photos/wpl/ St. Joseph County Public Library - http://www.flickr.com/photos/sjcpl/ Newport Public Library - http://www.flickr.com/photos/newportpubliclibrary/ Lansing Public Library, Lansing Illinois - http://www.flickr.com/photos/lansinglibrary

Library 2.0 Social Networking YouTube Examples: Denver Public Library http://teens.denverlibrary.org/media/youtube.html Rock 'n' Roll Library - http://www.youtube.com/watch?v=ItCIHAksjf4 Gail Borden Public Library, Illinois - http://www.elgin.lib.il.us/videoextras.html

Library 2.0 Social Networking Video on youtube.com by the Public Library of Charlotte & Mecklenburg County, NC - http://www.youtube.com/watch?v=H0sLbXU344Q

Library 2.0 Social Networking SEE ALSO: Libraries in Social Networking Software • http://meredith.wolfwater.com/wordpress/index.php/2006/05/10/librari es-in-social-networking-software/ YALSA Online Social Networking list of libraries • http://teentechweek.wikispaces.com/Online+Social+Networking MySpace & Teens • http://www.libsuccess.org/index.php?title=MySpace_%26_Teens#M-P for list Libraries that use Flickr http://www.librarystuff.net/2006/07/libraries- • that-use-flickr_115370920774117687.html for list Libraries that use del.icio.us • http://www.blogwithoutalibrary.net/?p=213 for list Academic libraries using web 2.0 • http://www.blogwithoutalibrary.net/?p=221

Collaboration Participation “Information gathering and social networking are intertwined” http://www.madeleine.ceopupload.com./

Web 2.0 Social Networking Social Mapping Create maps for people of certain interests, or browse and join the maps of other users, adding yourself and your location. http://www.frappr.com/phoenixlibraries Create and share maps with friends or the Wayfaring community at large. The web’s most popular collection of maps and satellite images. Get directions, view detailed images of landmarks or zoom in on locations. Online map and satellite imaging resource that Wikimapia combines Google Maps with a wiki system, allowing users to add information to any location on Earth. http://www.wikimapia.org/#y=53343993&x=-6242294&z=16&l=0&m=a&v=2

Web 2.0 Social Networking http://www.communitywalk.com/DublinCityPublicLibraries

Web 2.0 Web as Platform Characteristics: work sharing, collaborative editing, rich formatting, document storage & sharing, access from anywhere; communities of members contributing to a collective effort or project. - emulating the desktop experience • Word processors / spreadsheets - Google Docs & Spreadsheets, Zoho Writer, Writeboard • Online presentations - Zoho Show, Spresent Drawing and sharing diagrams on the web - Gliffy • Wikis - software - wetpaint, mediawiki, pbwiki • Project Management – Basecamp, ZohoProjects • Online Storage - box.net, xdrive, ibackup, esnips, omnidrive •

Online Presentations Word Processing

Drawing Spreadsheets

Web 2.0 Web as Platform Document Sharing www.scribd.com

Web 2.0 Web as Platform Listen: Libraries & Archives - Plans Document uploaded to Scribd Create podcast using Odeo Embed Odeo player in dublincitypubliclibraries.ie

http://www.basecamphq.com/index Project Management

Web 2.0 Web as Platform Online Storage http://www.box.net/ http://www.omnidrive.com/

Web 2.0 Streaming Media Audio & Video http://odeo.com/profile/Dubcilib Acknowledgment: Heyam El.Hayek

Web 2.0 Social Bookmarking Store your bookmarks online, share them with everyone and see what others have bookmarked

Library 2.0 Social Networking del.icio.us, selected websites for patrons Examples: Dublin City Public Libraries - http://del.icio.us/DublinCityPublicLibraries La Grange Park Library - http://del.icio.us/LaGrangeParkLibrary Lansing Public Library - http://del.icio.us/lansingpubliclibrary Librarian, Canberra, Australia - http://del.icio.us/frightfullynew

Web 2.0 Tagging

Web 2.0 Commenting

Web 2.0 Blogs • Online journal • brief entries arranged in reverse chronological order • diverse use - personal diaries to news sites • conversation on the Internet - quot;comments foster communityquot; • quot;frequency, brevity, personalityquot; Evan Williams, creator of Blogger • terminology - blogging, blogger, blogrolling, archives, categories, search, syndication (RSS), permalinks, comments, blogroll, trackback, pingback, tags • easy to publish content online - quot;quick and easyquot; • sense of immediacy, almost instant feedback • single, multiple contributors • rising level of expectation of interactivity in websites in general Software - Wordpress, LiveJournal, Typepad, Blogger, • MovableType

Library 2.0 Blogs • key way for libraries to engage users, enhance community interaction • allowing library users to discuss plans and ask questions. • news service / announcements • what's new - books, DVDs • promote resources (e.g. collections, new material, fiction), services • promote and discuss events/programmes (marketing and promotion) - utilising RSS • readers' advisory portal • book reviews, award lists, book discussion areas - library customers have favourite titles, authors, and genres. Allows them to comment, write reviews, create their own tags and ratings, and share them with others.

Library 2.0 Blogs (contd.) • topics for genres - mystery, horror, SF, romance • reports of activity on a project (research, building, plans) • photographic record of event or activity • focus on a particular service • user-specific blog (teens, students, seniors - news and services for that group) • conference blog (Readers' day) • association & organisation blog • local history, genealogy • internal blog (staff-oriented) • historic photographs

Library 2.0 Implementation Blogs Examples: http://www.boernelibrary.blogspot.com/ http://www.darienlibrary.org/ for varied uses Director's Blog - http://www.aadl.org/taxonomy/term/86 Teens - http://lansinglibraryteen.blogspot.com/ West Long Branch Public Library - http://www.wlbpl.org/ Thomas Ford Memorial Library: western springs history - http://www.westernspringshistory.org/ (historic photographs) St. Joseph County Public Library - http://www.libraryforlife.org/ (various blogs) Weymouth Public Library - http://tuftsstuff.blogspot.com/ (Teens) Kanakee Public Library Director's Blog – http://lions-online-shesaidhesaid.blogspot.com/ Library Musings: Kankakee Public Library - http://kpllibrarymusings.blogspot.com/ Kanakee Public Library - http://www.lions-online.org/blogs.htm Yarra Plenty Library Blog (Australia) - http://yarraplentylibrary.blogspot.com/

Library 2.0 Implementation Blogs (examples contd.) Yarra Plenty Library Local History Blog - http://yplocalhistory.blogspot.com/ Yarra Plenty Genealogy - http://ypgenealogy.blogspot.com/ Yarra Plenty Book Blog - http://yprlbookblog.blogspot.com/ Lansing Library Adult News & Reviews Blog - http://lansinglibraryadult.blogspot.com/ Lansing Library Teen News & Reviews Blog - http://lansinglibraryteen.blogspot.com/ Lansing Library Youth News & Reviews Blog - http://lansinglibraryyouth.blogspot.com/ Lansing Library Internet & Technology Blog - http://lansinglibraryweb.blogspot.com/ Hennepin County Library BookSpace - http://www.hclib.org/pub/bookspace/Blog/ Dublin City Public Libraries' Examples: http://www.dublinonecityonebook.ie (http://onecityonebook.wordpress.com/) http://dublinreaders.wordpress.com/ http://childrenszone.wordpress.com/ http://pembrokeaccess.blogspot.com/

Library 2.0 Implementation

Library 2.0 Implementation www.dublinonecityonebook.ie Link

Web 2.0 Blogs http://dublinreaders.wordpress.com/

Web 2.0 Wikis • collaborative, knowledge-sharing tool • online space for harnessing collective intelligence • Software – Wetpaint http://www.wikipedia.org/ MediaWiki PBwiki

Library 2.0 Implementation Wikis • Subject-based wikis in which users suggest resources and ask questions. • Local history (involving local history societies) • Reading club Examples: Ohio University Libraries Biz Wiki - http://www.library.ohiou.edu/subjects/bizwiki/index.php/Main_Page Saint Joseph County Public Library in South Bend, IN, used open source wiki software to create a successful subject guide that facilitates customer feedback. http://www.libraryforlife.org/subjectguides/index.php/Main_Page Yarra Plenty Summer Reading Club Wiki - http://summerreadingclub.pbwiki.com/ http://bookgroup.pbwiki.com/Previous+Books http://www.libsuccess.org/index.php

Web 2.0 RSS • RSS (which stands for Really Simple Syndication) is an easy way to receive automatic updates from your chosen websites and blogs. • Be notified of updates from the many web sites that you read without visiting them one by one • Can save you a great deal of time. • RSS feeds contain article headlines, links and descriptions. The feeds are updated as the website is updated.

Web 2.0 RSS RSS Reader - a program that can read RSS files • Standalone applications that run in the background on your desktop, automatically updating headlines regularly, e.g. Feedreader • Web-based application, e.g. Bloglines.com, Googles Reader • Browsers with RSS capability Step-by-Step: Step 1: Decide which ‘Reader’ Step 2: Grab the feeds Step 3: View the content!

Web 2.0 RSS Desktop Reader

Web 2.0 RSS RSS via your Browser

Web 2.0 RSS Web-based Reader http://www.bloglines.com/public/dubcilib

Library 2.0 RSS • Staff current awareness (SDI) • Selected feeds for patrons • Syndication of content Examples: SDI: Dublin City Public Libraries - http://www.bloglines.com/public/dubcilib (for library staff) http://www.bloglines.com/public/dublincitypubliclibraries (feeds for library users)

Web 2.0 Tools / Sites Fark is a community website allowing users to comment on a daily • batch of news articles and other items from various websites. Digg is a community-based popularity website with an emphasis on • technology and science articles. It combines social bookmarking, blogging, and syndication with a form of non-hierarchical, democratic editorial control. Slashdot is a technology-related news website which features user- • submitted and editor-evaluated current affairs news. reddit is a community web site where users can post links to content • on the web. Other users may then vote the posted links up or down, causing them to appear more or less prominently on the reddit home page. Furl (from File Uniform Resource Locators) is a social bookmarking • website that allows members to store searchable copies of webpages and share them with others. del.icio.us is a social bookmarking web service for storing, sharing, and • discovering web bookmarks. Technorati is an Internet search engine for searching blogs. • (most descriptions from Wikipedia)

Web 2.0 Tools / Sites

Web 2.0 Tools / Sites Create you own search… www.rollyo.com http://rollyo.com/ebyrne41/irish_publ_libraries/

Web 2.0 Mashups • A web mashup is a website or web application that uses content from more than one source to create a completely new service. • Customise, Personalise

Web 2.0 Mashups http://www.pageflakes.com/

Web 2.0 Mashups http://www.netvibes.com/

Web 2.0 Mashups http://www.earthalbum.com/

Web 2.0 Mashups http://www.educationsearch.net

Library 2.0 Mashups Examples: http://www.westernspringshistory.org/map/ (APIs: Google Maps) BiblioPage.com - data is gathered from book records in libraries around the world via the Z39.50 protocol. The interface combines library records with Amazon data. Example Libraries411.com – library mapping and locator system.

Library 2.0 Mashups Allen County Public Library - a mashup of book covers and information for newly catalogued books - http://blog.acpl.lib.in.us/amzamash/book_wall.php

Library 2.0 Implementation Instant Messaging (IM) & Virtual Reference • IM enables real-time text communication between individuals. Analogous to the face-to-face reference interview. • Considered 'Library 2.' even though in existence for some time, as it gives the user a presence within the library web space, and it facilitates collaboration between the user and the library. Examples: http://www.fordlibrary.org/chat/ (using Meebo) Lansing Public Library - http://www.lansing.lib.il.us/ Exeter Public Library, RI - http://131.109.225.131/exelib/

Library 2.0 Implementation

Library 2.0 Outside the Library LibraryThing - catalogue your books online http://www.librarything.com/ Link

Web 2.0 / Library 2.0 References • The Best Web 2.0 Software of 2006 http://web2.wsj2.com/the_best_web_20_software_of_2006.htm • Web 2.0 and Libraries: Best Practices for Social Software by Michael Stephens • Learning 2.0 - online self-discovery program that encourages the exploration of web 2.0 tools and new technologies http://plcmclearning.blogspot.com/ • Library 2.0 Reading List http://www.squidoo.com/library20 • TechCrunch http://www.techcrunch.com

Web 2.0 / Library 2.0 References • The Long Tail by Chris Anderson http://www.wired.com/wired/archive/12.10/tail.html • Rhonda Gonzales, Dean, CSU-Pueblo Library http://rhondagonzales.wordpress.com/2006/10/31/the-long-tail-in-action/ • Five Weeks to a Social Library http://www.sociallibraries.com/course/ • SirsiDynix Institute (ongoing forum for professional development in the library community) http://www.sirsidynixinstitute.com/index.php • Go2Web20.net - The complete Web 2.0 directory http://www.go2web20.net/

Web 2.0 / Library 2.0 Acknowledgments • Jenny Levine, American Library Association, The Shifted Librarian http://www.theshiftedlibrarian.com/ • Heyam El.Hayek, Library Services Coordinator (LSC) Qattan Centre for the Child, Gaza http://arablibrarian.wordpress.com/ • Michael Stephens, Dominican University GSLIS www.tametheweb.com • David King, Digital Branch & Services Manager, Topeka & Shawnee County Public Library http://www.davidleeking.com

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Web 2.0 / Library 2.0 Abridged version

by Eddie Byrne

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