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Dpa perfecting-it

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  • 1. Perfecting IT DPA – Your technology partner 29 July 2013
  • 2. Introducing ourselves Who is DPA?
  • 3. Our story We began in as a software licensing and sales company Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 4. Our story We’ve been expanding rapidly across Eastern Europe: Lithuania Ukraine Belarus Georgia Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 5. Our story Now there are over of us working with over (and we’re still growing fast!) Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 6. Our business Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 7. Our solutions Planning, impleme ntation and maintenance of IT infrastructure Collaboration, mess aging and information management solutions Security solutions and audits Custom and product based development and testing Biometric solutions Software licensing Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 8. Our achievements Fastest growing partner of the year, 2007 CEE partner of the year, Portals and Collaboration, 2008 CEE partner of the year, Advanced infrastructure solutions, 2009 Advanced infrastructure solutions partner of the year, active directory category, 2009 Latvia partner of the year 2010 and 2011 Education sector partner, Central and Eastern Europe Lithuania licensing partner of the year, 2009 Lithuania Office system solution partner of the year, 2011 Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 9. Our goals Become Microsoft’s leading CEE partner in all areas of our business Win the trust, respect and appreciation of our customers and partners Become the leading IT experts in our field Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 10. Why us? There are lots of IT providers out there…
  • 11. We put you first We’ve built our business around giving our clients what they need Our deep knowledge lets us create individually tailored solutions We want to build personal and professional relationships with our clients When your business runs so does ours Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 12. We run a tight ship We’re second to none when it comes to Our project management skills make sure we We provide full documentation and training at Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 13. We’re Agile evangelists It involves the whole of in IT development Your vision drives and defines our work All stakeholders have regular input We can focus our expertise on your real needs Less bureaucracy, m ore delivery Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 14. We’re Microsoft experts Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 15. We’re investing in the future We’ve invested one million US dollars in R&D over the last three years We give scholarships to support ten of Latvia’s best IT students, every year We care about the future of IT and of our industry as a whole We are ISO 9001 quality management certified We are members of local IT clustering and software copyright protection organisations Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 16. Our clients Who else have we helped?
  • 17. We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little better. Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 18. Our clients Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 19. Our clients Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 20. When we work with DPA, we know that we’ll get the best IT solutions for our business needs. What our clients say Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 21. DPA’s personal attitude to their clients is extraordinary. They want them to get the most out of their service, and are always eager to help. What our clients say Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 22. DPA not only helped us significantly reduce our software costs but also optimised our IT administration. DPA is our partner as well as our consultant. What our clients say Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 23. Infrastructure solutions Our knowhow
  • 24. We can build complete infrastructure Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 25. Firm foundations IBM, EMC, HP and Atrust hardware Microsoft solutions Active Directory DHCP DNS OS installation and configuration File and print services Networking services Consulting and maintenance Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 26. Advanced knowhow Microsoft and Symantec solutions for system management and monitoring Microsoft messaging solutions Microsoft and VMWare virtualization solutions Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 27. Microsoft Exchange and SharePoint Infrastructure as a service Ability to combine rapid scalability and self-service functionality of public cloud with power, control, security and reliability of own dedicated resources System management and monitoring Resource pooling Virtualization Scalability Ability to adapt to dynamic workloads Optimize costs Heighten business agility Into the cloud Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 28. Case studies Infrastructure and security
  • 29. Case study We developed and deployed a new centralized management solution serving Our solution helped our client: Accomplish more with fewer servers Develop more efficient work processes Upgrade its IT infrastructure Manage its business systems more effectively Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 30. Case study We planned and set up a management and surveillance system on We handled everything from initial situation analysis and planning to final implementation and configuration Our solution was based on Microsoft Operations Manager 2005 Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 31. Case study We’ve built a worldwide network of Project based on Microsoft Office Communications Server 2007 Fully integrated with the client’s IT and telephony infrastructure Call any Embassy worldwide with no additional cost Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 32. Case study We deployed an on based on McAfee’s anti-virus software Centralised, easily managed security system Quickly identifies and eliminates any threats Runs throughout the whole organization Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 33. Case study We developed and deployed a new of entire infrastructure including: Moving of server hardware to datacentre Joining all workstations to the domain Upgrading system configuration Deploying antivirus and back up The result was increased productivity and efficiency A massive decrease in service outages, down from 20 to per month Security incidents down from 10 to Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 34. Case study We provided workstation and server management Providing virus protection and reports Up-to-date software and hardware inventory Reducing the number of employees required to manage the infrastructure System administration is across the board Productivity loss due to security incidents down from 40 to Security incidents down from 20 to Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 35. Case study We cut IT infrastructure and maintenance costs whilst undertaking an application extension process, consolidating servers and improving virtualisation. A service level agreement was established Management of development environment is delegated to developers The result was that pressure on IT is reduced. Introduction of new applications into production has become faster and easier. We are now ready to go to the next level, implementing hybrid cloud computing and empowering the organisation through the atomization process Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 36. Our certifications MCPD, MCSD, MCAD, MCTS, MCP, MCTIP CISSP, CISA Microsoft certified enterprise administrator PMP McAfee security certification program Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us GIAC Penetration Tester (GPEN)
  • 37. Document and information management. ACTO Our know-how
  • 38. Managing information Government Banks Private sector Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 39. ACTO On-premise comprehensive solution for: Document management Intranet solution for collaboration Customer management solution Document workflow and imagining solution Cloud solution for: Corporate email service based on Microsoft Exchange 2010 Document management solution Flexibility of the service and costs Hosted in secure Telia datacenter located in Latvia Cloud solution developed for Office365: Document management Intranet solution for collaboration Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 40. We implemented a centralised, easily manageable security system. This is a unique information and processes management solution based on a SharePoint platform. Case study Results: Data migration to the new system. Installation of a powerful document search mechanism and configuration of document tracking actions in the system. We Provided the possibility for employees of the company to track and manage the process of contract preparation, signing and transmission more easily, receive comprehensive reports, safely archive the copies of all documents as well as quickly and easily find any necessary document. Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 41. IT security and audit
  • 42. Antivirus systems and firewalls IDPS systems Patch management Keeping you safe Security information event management Data loss prevention Vulnerability scanning McAfee, Symantec, Microsoft, Shavlik, EMC (RSA), Falcongaze, GFI and others Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 43. Auditing IT procedures Industry standards as CobiT, ITIL, ISO or PCI-DSS Personal data protection legislation Customer Benefit: Better IT to business alignment Improved IT processes Higher IT efficiency Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 44. Auditing security Compliance with industry standards Possibility of penetration Potential outsourcing of security admin Assessing existing systems and processes for security weaknesses Intrusion simulation tests Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us IT security training for users
  • 45. Custom and product based development Our knowhow
  • 46. Our platforms and certifications .NET, ASP.NET, WindowsForms.NET, WCF, WPF, SharePoint, SQL Server, Oracle DB, IBM DB2, WebLogic, SOA, J2EE, MVC, SOA MCPD, MCSD, MCA D, MCTS, MCP ISTQB certified testing specialists Certified ScrumMaster Mobile application development Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 47. Testing systems Outsourced testing for development companies Independent testing for end users buying for a third party User acceptance testing Functional testing Auditing functional quality Performance and load testing Security testing Visual Studio Ultimate, The Grinder, Team Foundation Server ISTQB certification, CISSP, CISA certification Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 48. Nearshore development Low-risk alternative to fully oursourced development project Cost-effective resources Great transparency and real-time visibility Highest degree of control over project Exclusively dedicated experienced staff Easy to evaluate team and result early in a project Access to larger multi-disciplinary IT resources from one provider Complete devotion to your business objectives and project Possibility to select team members, motivate and manage them Possibility to rapidly and easily increase the size of your development team without burden of recruitment, training, retraining and firing High level of flexibility and time-to-market advantages Little or no cultural differences, little time differences Eastern European prices along with industry best practices, high ethical standards and quality Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 49. Enterprise content management Platform for web sites/portals for large companies with high requirements University system for higher education System for creation, manageme nt and distribution of massive amount of documents (for companies with large amount of customers like banks, energy, telecom) Product Based Development Solutions Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 50. Case studies Custom software development
  • 51. Our data control system is helping EU legislation become Latvian law It supports access to and implementation of EU legislation It also includes registration and control of infringement proceedings and court cases It manages access rights, integration with external web services and data storage It’s an MS Office Sharepoint-based solution, fully developed and implemented by DPA Case study Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 52. Our HelpDesk system has helped PZU Lietuva’s people work It ensures effective client incident management It supports better communication between all 100 PZU Lietuva branches It also has information management and task allocation, approval and segmentation capabilities It’s based on SharePoint Case study Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 53. Case study We’ve created an engaging and very useful intranet portal for BTA Draudimas Designed and developed an intranet portal that includes internal contact, news, discussion and correspondence management modules Given users the possibility of changing Active Directory information from the intranet Installed and configured the intranet system, and deployed and managed its navigation tree Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 54. Software licensing and asset management Our knowhow
  • 55. With Microsoft Large account resellers Partner in education As general software asset managers Advising on licences Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 56. Biometry solutions Our knowhow
  • 57. Confirming identity Police Border control Customs Interior ministries Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 58. Case study Our information and process management system supports Latvia’s Financial Crime Investigation Service in its work As part of the project, we developed a full document administration system Investigators can also use the system to allocate tasks, note agreements and manage projects It’s based on Sharepoint Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 59. Our partners Who we work with
  • 60. In this new wave of technology, you can’t do it all yourself – you have to form alliances. Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 61. Our partners Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 62. Our awards Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us
  • 63. Contact us Find out more www.dpa.lv
  • 64. Thank you for listening Introducing ourselves Why us? Our clients Infrastructure solutions Information management & ACTO IT security and audit Custom and product based development Software licensing/ Asset management Biometry Our partners Contact us