Supported Environment 2008

What program or web-based service do you use most often to read College email? Eudora College Web-mail Gmail Apple Mail Thunder-bird Other Students 0% 34% 47% 12% 4% 3% Faculty 36% 25% 5% 18% 9% 7% Staff 67% 6% 2% 8% 10% 7%

% very satisfied or somewhat satisfied with the program or service used most frequently for email Staff - 79% Faculty - 91% Students - 88% “ Only” 14% of Eudora users are somewhat or very dissatisfied with it.

Very Important Unimportant Faculty Students Staff Somewhat Important Important How important is it to be able to share calendar information with a group? 6% say ‘Very important’ 43% say ‘Very important’ Average Response

“ Transfer-ability of existing mailbox structure and contents to new program is VERY important.” “ I collaborate a lot with people around the world and need to send and receive large documents.” “ It is important to me that things be easy to use and that I don't have to spend time learning new systems, converting files to new formats, etc.” “ My mail files, which go several folders deep and are carefully organized, have essentially become my office and personal filing system.” Faculty remarks

“ You should just get google to supply email services for the college.” “ Why can't we use Google Apps and make gmail the standard on campus?” “ I love gmail/gcal to death. . ” “ I really need to be able to send larger files. That's the one downfall that Gmail has..” “ Concurrent text editing...could be useful for collaboration on large projects.” Student remarks

Staff remarks My vote is for Outlook. It is incredibly user-friendly and is consistently upgraded to keep with up and coming technology, as one of Microsoft's main program groups. Email and calendars are so incredibly important to my job!!! I know that getting the entire community on board with one calendar system will be quite the chore and may take some time, but I'm confident that ITS can make it happen...Please don't take no for an answer when it comes to the calendar! Extremely important to be able to look up email addresses from within the email program. Likewise a complete list of faculty, students, and staff should be available within calendar software. Everyone should be using the same calendar system.

Very Important Unimportant Faculty Students Staff Somewhat Important Important Ability to send large documents or files

Known requirements: Cross-platform Likely outcomes: Client flexibility Promote web apps for non-email tasks Phase 1 Phase 2 Migrate faculty/staff to new clients Consensus building Better web-mail Extend Calendaring Document Sharing