Authentic Collaboration - Dr. John J. Scherer

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Presentation at ebbf co-creating the new enterprise event by John Scherer of Scherer Leadership International http://scherercenter.com/. Selsdon Park, London, May 2013

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Authentic Collaboration - Dr. John J. Scherer

  1. 1. Authentic Collaboration2013 ebbf ConferenceMay 10-12Selsdon Park Hotel, LondonSeven Core ConditionsA keynote withDr John J. Scherer
  2. 2. © 2013, Scherer Leadership Internationalebbf conference 2013 2AuthenticFrom autos (Greek) = self/author
  3. 3. © 2013, Scherer Leadership Internationalebbf conference 2013 3AuthenticFrom autos (Greek) = self/authorCollaborationFrom com + laborare (Latin) = with +Work/labor
  4. 4. © 2013, Scherer Leadership Internationalebbf conference 2013 4Who or what is the ‘author’ ofthe way you work together?Authentic Collaboration. . .
  5. 5. © 2013, Scherer Leadership Internationalebbf conference 2013 5CollectionGroupTeamHigh-Performing TeamThe Collaboration FactorHigh-PerformingTeam
  6. 6. © 2013, Scherer Leadership Internationalebbf conference 2013 6CollaborationWe Both WinAggressionI WinAccomodatingYou WinWithdrawalNobody WinsCompromiseWe Both Win a LittleCooperationAssertivenessAlternatives to CollaborationAdapted from Thomas-Kilman
  7. 7. © 2013, Scherer Leadership Internationalebbf conference 2013 7Robert R. Carkhuff, PhDHis classic book:Helping and Human Relations(1969)Seven Core Conditions ofthe TherapeuticRelationship
  8. 8. © 2013, Scherer Leadership Internationalebbf conference 2013 81. Empathy2. Respect3. Genuineness4. Concreteness5. Self-Disclosure6. Immediacy7. CourageThe Seven Core Conditions
  9. 9. © 2013, Scherer Leadership Internationalebbf conference 2013 9Empathy• Relating to both the content andemotional tone of what the Other issaying.• Tuning in carefully to what ishappening both ‘Above and Belowthe Waterline’.
  10. 10. © 2013, Scherer Leadership Internationalebbf conference 2013What Work is About. . .A B• Predictable—The ‘Newtonian’ World• ‘The hard stuff’Step 1 Step 2 Step 3 Step 410Now LaterCONTENT/FACTS/RESULTS
  11. 11. © 2013, Scherer Leadership Internationalebbf conference 2013A BStep 3Step 2Step 1‘Below the Waterline’The Human (Quantum) WorldThe ‘Soft Stuff’ The ‘TOUGH Stuff’Step 4‘Above the Waterline’The Operational (‘Hard’) Stuff11The way it really IS. . .Now Later
  12. 12. © 2013, Scherer Leadership Internationalebbf conference 2013Human/Relationship Needs thatNeed to be Acknowledged &Satisfied(Operational) Questions andProblems that NeedAnswers and Solutions12
  13. 13. © 2013, Scherer Leadership Internationalebbf conference 2013 13CEOOperations VP-HR VP-SalesAcme IncorporatedFinance
  14. 14. © 2013, Scherer Leadership Internationalebbf conference 2013 14NedaSeanCEOOperations VP-HR VP-Sales Finance
  15. 15. © 2013, Scherer Leadership Internationalebbf conference 2013 15Respect• Seeking to understand fully whatthe Other is saying and doing,just the way they are right now.• Trusting their ability to handleyour respectful interactions.
  16. 16. © 2013, Scherer Leadership Internationalebbf conference 2013 16Genuineness• Authenticity, being ‘real’, beingyourself without pretense orfaçade.• Letting your Persona relax.
  17. 17. © 2013, Scherer Leadership Internationalebbf conference 2013 17Concreteness• Interacting in simple ‘streetlanguage’, not in generalities,theories or vague abstractions.• (Numbers are fine as long as youdon’t use them to confuse theOther.)
  18. 18. © 2013, Scherer Leadership Internationalebbf conference 2013 18Self-Disclosure• Being willing to reveal bothpositive AND negative aspectsof your own position.• Revealing yourself to illustrateyour point and build rapport.
  19. 19. © 2013, Scherer Leadership Internationalebbf conference 2013 19Immediacy• The courage to look at what ishappening ‘here and now’between you.• Speaking about it in a way that‘deepens the relationship’.
  20. 20. © 2013, Scherer Leadership Internationalebbf conference 2013 20Courage• Facing any ‘Tigers’ that showup, and not fighting, ordefending against, or runningaway from them.• Confronting discrepancies inwhat the Other says and does.
  21. 21. © 2013, Scherer Leadership Internationalebbf conference 2013 21EmpathyRespectGenuinenessConcretenessSelf-DisclosureImmediacyCourage1 2 3 4 51 2 3 4 51 2 3 4 51 2 3 4 51 2 3 4 51 2 3 4 51 2 3 4 5Carkhuff CollaborationWorksheetAlmost AlwaysAlmostNeverOccasionallyFrequentlySeldom
  22. 22. © 2013, Scherer Leadership Internationalebbf conference 2013An international consortium of experiencedconsultants, coaches, change facilitators anddevelopment specialists committed totransforming the world at work.™For the Scherer Leadership Report:Info@SchererCenter.com22For a copy of these slides, go towww.SchererCenter.com/ebbf2013

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