1) Online shops
Whether we like it or not, the Internet and World Wide Web are increasingly
becoming a focal point in American life. Computer ownership is rapidly becoming the
norm. “One research firm reports 45% of the population has a personal computer (PC) at
home. Beyond ownership, most PC users are going "online" with new, interactive media
channels along the Web. The American Internet/online community is now estimated to be
about one-third of the adult population. Online shopping, or the use of the Internet to
gather information on products and services, has already shown significant growth. While
19.7 million Americans visited commercial Web sites from the comfort of their homes in
1997, up to 40 million now shop online (Online Shopping, Buy or Not to Buy). Actual
financial transactions are also on the ascent. Electronic commerce has grown from 2.6
million total online purchases in 1996 to an estimated 13 million people who made online
purchases (some made multiple purchases) in 1998. Most projections suggest electronic
commerce revenues will rise from $4 billion in 1997 up to $50 billion-plus early into the
new millennium. (Intelliquest, 1998). Internet shopping has never been easier. More and
more computer users are going online and visiting shopping malls, their favorite online
stores, viewing clothing catalogs, and -- no small thing -- avoiding the rush and crush of
real-world shopping! The advantages of online shopping are that customers can shopping
anytime and any place as long as there is an internet access. The online stores are open
7/24. The online shops included business to customer, customer to customer and service
A) Some frequently used links:(Business to Customer)
B) Online shopping is easy at the All-Internet Shopping Directory, where you'll
discover great bargains at shopping malls, online stores, and clothing catalogs.
http://www.cardoffers.com/reviews/cardholders/posted/card. (Card holder.com)
B) Ebay (Customer to customer)
Ebay is the leading global online marketplace for the
sale of goods and services by diverse community of individual. The Ebay
community includes 49.7 million registered users. On Ebay one can selling or
buying from a book and a pair of shoes to aircraft or boat. Anything you name it can
be on Ebay.
Link to Ebay
C) Service orientated grocery shopping and delivery services
Some links to the sites
Internet usage statistics strongly indicated that the increase of online
shopping. See attached spreadsheet.
2) Advantages and disadvantages
A) Benefits to business
Decreased in cost in Advertising: the need for print advertisement is
decreasing, since businesses have realized than consumer use the internet as a source of
exploring products. As a result, cost decrease. For the website store, there is no need for a
physical store. Thurs, all cost associated with building or renting and maintain a building
is eliminated. Product delivery: Companies that offer service are able to use the internet
as a medium of presentation as well as a means to deliver. This is specially applicable to
companies that offer information as their product and companies that offer financial
services. The Internet puts the business in direct contact with their consumer, even if they
are halfway around the world. Instead of selling their product to a store in that country to
gain market access, the Internet provides direct market access. Increased market
intelligence of consumer needs and wants: The Internet allows businesses to track
consumers' buying habits more accurately than anonymous cash transactions.
Opportunity to cater to a niche market: This applies especially for small business, which
could reach more potential customers online than with an actual store.
Increased market expansion. The Internet provides a global market to businesses, erasing
the restrictions of physical locations.
B) Benefits to the Consumer
Choice: The Internet provides consumers with access to a vast array of products
and services from businesses around the world as the global market emerges.
Price: All the decreases in price due to a supplier decrease in cost will serve to benefit the
consumer. Customization: The Internet provides direct contact with the producer
allowing customers to request personalization of product. Convenience: As the popularity
of online grocers and supermarkets increase, consumers will benefit with such services,
which provide delivery of such necessities.
C) Disadvantage to Businesses
The most significant disadvantage of Internet commerce is that it lacks the
establishment of a customer repertoire. This translates into a lack of consumer
and forces business to renew tactics. Dependency on web server - if it
malfunctions, a business that is totally web-based could loose potential sales over
the time period.
Technological adaptation costs due to hardware and software upgrades require
companies not only to spend money on purchasing the upgrades but also on
training employees in its use.
D) Disadvantage to Consumers
Access: Consumer access to a web-based store is limited by hardware,
software, and Internet connections. Inspection: The consumer is unable to
physically inspect product, since the Internet provides a picture and verbal
Privacy: The Internet decreases the privacy of shopping habits since electronic
trails make it possible for a store to monitor you, whereas in real life, you would
still maintain anonymity with cash transactions.
3) Safety Issues
If you want to start an e-shopping portal or for that matter want to shop online,
than you need to go to big Company like Shoppers Stop, who has got both virtual and real
presence so that they can be quick in delivery and the quality can be checked
Just as you would hesitate to hand your card to a shaggy fellow selling sunglasses on the sidewalk, you should steer
clear of questionable retailers on the Web. You can reduce your risk of unpleasant surprises while shopping on the Web
by employing a bit of common sense:
A. Know who you're dealing with
First, ask yourself how you heard about the site, counsels Walter Effross, an associate professor of law at
American University's Washington School of Law. "Did you see an ad in The New York Times or a
respectable magazine -- or a spam e-mail?" he asks rhetorically. You can feel pretty confident in nationally
known brands that advertise on television, in newspapers and magazines, and on Web banners. At the same
time, a little storefront on the Web might be just as trustworthy and efficient as the big boys. Does the site
provide phone numbers, an address and an e-mail link? Those are indications, but not guarantees, that the
company is on the up-and-up.
B. Insist on secure transactions
The good news is that it is relatively safe to use a credit card on the Web if you are buying from a reputable
seller. The bad news is that it's not absolutely safe. It is possible, though unlikely, for a hacker or a dishonest
employee to steal your credit card number over the Internet.
C. Follow these safe sense tips to protect yourself:
a. Enter credit-card information on secure server pages.
b. Choose good passwords and don't give them to anyone.
c. Use credit cards instead of debit cards.
d. Confirm whether your order was taken correctly.
For safety's sake, you should enter credit-card information only on pages that are on secure servers. Usually your
Web browsing software will alert you when you load a secure page and when you leave one. If you are on a secure
page, you should see a tiny icon of a locked padlock or an unbroken key in the status bar at the bottom of your Web