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  1. 1. Buying on
  2. 2. eBay History <ul><li>According to urban myth, eBay was founded by Pierre Omidyar for his girlfriend so she could have a way to trade Pez dispensers </li></ul><ul><li>1995 - Pierre Omidyar creates eBay. goes online </li></ul><ul><li>1997 - eBay hits on the site spiked in the first quarter of the year, from 600,000 to more than 1 million. Site crashes were a daily occurance. </li></ul><ul><li>1997 - site name changed to First logo is created. </li></ul><ul><li>1997-1998 - The eBay logo with the colorful letters we know today was chosen as the final logo for the company. </li></ul><ul><li>1999 - EBay's site crashes for 22 hours. eBay's then 400 employees are ordered to call all eBay users to personally apologize. </li></ul><ul><li>2000 – eBay has 1,927 full-time employees and 12 million registered users. By the end of 2000 the company has 22 million registered users. </li></ul><ul><li>2004 – eBay grosses $3.3 billion in revenue </li></ul>
  3. 3. eBay History
  4. 4. eBay History
  5. 5. eBay History
  6. 6. eBay History
  7. 7. What is sold on eBay <ul><li>Antiques </li></ul><ul><li>Art </li></ul><ul><li>Baby </li></ul><ul><li>Books </li></ul><ul><li>Business & Industrial </li></ul><ul><li>Cameras & Photo </li></ul><ul><li>Cars, Boats, Vehicles & Parts </li></ul><ul><li>Cell Phones </li></ul><ul><li>Clothing, Shoes & Accessories </li></ul><ul><li>Coins </li></ul><ul><li>Collectibles </li></ul><ul><li>Computers & Networking </li></ul><ul><li>Consumer Electronics </li></ul><ul><li>Crafts </li></ul><ul><li>Dolls & Bears </li></ul><ul><li>DVDs & Movies </li></ul><ul><li>Entertainment Memorabilia </li></ul><ul><li>Gift Certificates </li></ul>Health & Beauty Home & Garden Jewelry & Watches Music Musical Instruments Pottery & Glass Real Estate Specialty Services Sporting Goods Sports Mem, Cards & Fan Shop Stamps Tickets Toys & Hobbies Travel Video Games Everything Else
  8. 8. Weird Stuff <ul><li>Grilled-cheese sandwich with the image of the Holy Mother sold for $28,000 </li></ul><ul><li>Man who auctioned his forehead for advertising space sold for $37,375 </li></ul><ul><li>Britney Spears' chewed gum sold for $263 </li></ul><ul><li>U.S. Navy F/A-18A Hornet jet fighter sold for $9,000,000 </li></ul><ul><li>Titan 1 ICBM Missile Base (decommissioned, don’t worry) sold for $778,080.02 </li></ul>
  9. 9. What is not sold on eBay <ul><li>Items that are illegal or that encourage illegal activity (banned weapons, drugs, etc.) </li></ul><ul><li>Items that are racially or ethnically inappropriate. </li></ul><ul><li>Services that are illegal, sexual in nature or that violate eBay’s User Agreement </li></ul><ul><li>Listings with counterfeit or bootleg items (counterfeits, replicas and unauthorized copies) </li></ul>
  10. 10. What you need <ul><li>A valid e-mail address (if you use webmail you may need to give more information) </li></ul><ul><li>A credit card </li></ul><ul><li>Money to buy stuff </li></ul>
  11. 11. PayPal <ul><li>Used to send and receive electronic payments </li></ul><ul><li>Primary form of payment for items on eBay </li></ul><ul><li>Must be registered separately from eBay </li></ul><ul><li>Two forms of accounts </li></ul><ul><ul><li>Unverified: makes payments though a credit card </li></ul></ul><ul><ul><li>Verified: makes payments using direct deposit to a checking account </li></ul></ul>
  12. 12. How does eBay work? <ul><li>An eBay user posts an item for sale in an auction listing. The auction lasts several days </li></ul><ul><li>Another user does a search for the same or similar item and finds the listing. </li></ul><ul><li>The buyer inspects the listing, asks the seller questions through E-Mail or on eBay, checks the sellers feedback history, and eventually bids on the item. </li></ul><ul><li>Other buyers do the same and place higher bids </li></ul><ul><li>The auction ends and the winning buyer is sent an E-Mail notification with the total price of the item plus shipping and handling costs </li></ul>
  13. 13. How does eBay work? <ul><li>The buyer pays for the item with PayPal, money order, check or credit card (if the seller accepts credit card). </li></ul><ul><li>The seller receives the payment in their PayPal account. </li></ul><ul><li>The seller ships the item to the buyer. </li></ul><ul><li>Once the buyer receives the item and it is to their satisfaction the buyer leaves good feedback to the seller. </li></ul><ul><li>The seller leaves good feedback to the buyer. </li></ul><ul><li>The transaction is complete. </li></ul>
  14. 14. eBay Terminology <ul><li>Auctions: Item is open for buyers to place bids on until the listing end time. </li></ul><ul><li>Buy it Now: Item can be purchased immediately at a fixed price. </li></ul><ul><li>Reserve: Item will not sell below a certain price set by the seller. </li></ul><ul><li>NR: No Reserve. </li></ul><ul><li>Best Offer: Seller allows buyer ability to make offers on fixed price items which the buyer can then accept or deny. </li></ul>
  15. 15. Types of Listings <ul><li>Auction </li></ul><ul><ul><li>Usually lasts several days </li></ul></ul><ul><ul><li>Some have Buy it now </li></ul></ul><ul><ul><li>Some have Reserves </li></ul></ul><ul><li>Fixed Price (Buy it Now) </li></ul><ul><ul><li>Usually lasts several days </li></ul></ul><ul><ul><li>Some have make an offer </li></ul></ul><ul><li>eBay Store </li></ul><ul><ul><li>Usually last until purchased </li></ul></ul><ul><ul><li>Some have make an offer </li></ul></ul>
  16. 16. Types of Payment <ul><li>PayPal </li></ul><ul><ul><li>The most widely used method </li></ul></ul><ul><ul><li>Can be paid with either credit card or direct deposit from checking </li></ul></ul><ul><li>Money Order </li></ul><ul><ul><li>Most sellers accept money orders, however it increases the time of a transaction </li></ul></ul><ul><li>Personal Check </li></ul><ul><ul><li>Few sellers accept strait personal checks because of the inherent risk of bounced checks </li></ul></ul><ul><li>Cash </li></ul><ul><ul><li>Only used for direct pickup. NEVER mail cash!!! </li></ul></ul><ul><li>COD </li></ul><ul><ul><li>Almost no seller accepts this unless they are directly delivering the item </li></ul></ul><ul><li>Credit Card </li></ul><ul><ul><li>Usually only large vendors accept credit card over the phone. </li></ul></ul>
  17. 17. Types of Shipping Calculation <ul><li>Fixed shipping </li></ul><ul><ul><li>Seller will ship an item at a fixed price, regardless of destination or weight, using a specified carrier </li></ul></ul><ul><li>Calculate shipping </li></ul><ul><ul><li>Buyer can calculate shipping costs for multiple carriers by entering their Zip Code (only works in US) </li></ul></ul><ul><li>Contact Seller </li></ul><ul><ul><li>Seller and buyer negotiate shipping charges and methods </li></ul></ul>
  18. 18. Feedback System <ul><li>eBay employs a user driven feedback system as part of quality control. </li></ul><ul><li>Every user has a feedback given to them by both buyers and sellers for every successfully completed transaction. </li></ul><ul><li>The more good feedback a seller has, the safer they are to buy from (generally). </li></ul><ul><li>The more bad feedback a seller has, the more unsatisfied customers the seller has had. </li></ul>
  19. 19. eBay Live Demo…